# ConnectWise PSA vs Syncro - 2026 Comparison - Software Advice > ConnectWise PSA vs Syncro - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/itsm/connectwise-manage-profile/vs/syncro --- [Home](https://www.softwareadvice.com/) / [Professional Services Automation Software](https://www.softwareadvice.com/category/4135-professional-services-automation/) / ConnectWise PSA vs Syncro Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 2, 2026 # ConnectWise PSA vs. Syncro: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 2, 2026 # ConnectWise PSA vs. Syncro: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/itsm/connectwise-manage-profile/) [ConnectWise PSA](https://www.softwareadvice.com/itsm/connectwise-manage-profile/) 4.1 [(277)](https://www.softwareadvice.com/itsm/connectwise-manage-profile/reviews/) Starting Price Not provided by vendor Free trial Free version Pros: - Integrations - Technical Services Cons: - Performance and Speed Who uses ConnectWise PSA Based on 277 reviews - Popular among: Small businesses - Most common industry: IT & Software Development (63%) - Top use cases: Managed Service Providers (MSP) (21%), Help Desk (13%) and IT Management (12%) 61% of users recommend this product [](https://www.softwareadvice.com/psa/syncro-profile/) [Syncro](https://www.softwareadvice.com/psa/syncro-profile/) 4.6 [(148)](https://www.softwareadvice.com/psa/syncro-profile/reviews/) Starting Price $129.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses Syncro Based on 148 reviews - Popular among: Small businesses - Most common industry: IT & Software Development (89%) - Top use case: Managed Service Providers (MSP) (70%) 89% of users recommend this product [](https://www.softwareadvice.com/itsm/connectwise-manage-profile/) ConnectWise PSA 4.1 [(277)](https://www.softwareadvice.com/itsm/connectwise-manage-profile/reviews/) [](https://www.softwareadvice.com/psa/syncro-profile/) Syncro 4.6 [(148)](https://www.softwareadvice.com/psa/syncro-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.1 Based on 277 reviews Ease of use 3.7 Value for money 3.7 Customer support 3.7 Functionality 4.1 4.6 Based on 148 reviews Ease of use 4.6 Value for money 4.7 Customer support 4.4 Functionality 4.4 Looking for better ease of use? Ask an advisor for high-rated alternatives Looking for better ease of use? Ask an advisor for high-rated alternatives Looking for better ease of use? Ask an advisor for high-rated alternatives ## User interface * * * ## Key features Features selected based on 425 reviews from Professional Services Automation * * * Backup and Recovery 3.5 Configuration Management N/A Help Desk Management 5.0 Patch Management 3.8 Remote Access/Control 4.0 Scheduling 2.0 Backup and Recovery N/A Configuration Management 3.6 Help Desk Management 4.9 Patch Management 4.2 Remote Access/Control 4.5 Scheduling N/A ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ AuvikNot enough reviews ](https://www.softwareadvice.com/observability/auvik-profile/)[ JiraNot enough reviews ](https://www.softwareadvice.com/project-management/atlassian-jira-profile/)[ Sage 50 AccountingNot enough reviews ](https://www.softwareadvice.com/accounting/sage-50cloud-profile/) [ ITMC LifecycleNot enough reviews ](https://www.softwareadvice.com/product/137806-ITMC-Discovery/)[ OpenText Core Endpoint Protection​Not enough reviews ](https://www.softwareadvice.com/cybersecurity/webroot-profile/)[ IT GlueNot enough reviews ](https://www.softwareadvice.com/help-desk/it-glue-profile/) ## Reviews * * * KV Kyle V.Senior Support SpecialistInformation Technology and Services, 51-200 employees "Been using it for 8 years now, really great for ticket management, automation, customer support is quick too" May 2, 2026 TB Travis B.Solutions EngineerTelecommunications, 11-50 employees "Inventory with ConnectWise is cumbersome and does not work well with our business model. " May 29, 2025 BB Ben B.EngineerInformation Technology and Services, 11-50 employees "We use the monitoring to detect various SNMP data points which provide very valuable insights which we then feed into automated reports which Syncro makes very easy, we also use the Syncro reporting for purchasing/invoicing." Dec 11, 2025 Michael P.Director of OperationsInformation Technology and Services, 11-50 employees "One of our main issues in changing RMM suppliers was support, our old vendor forced us to talk to level one off shore techs who read from a script, even when we followed all the KB articles ourselves, they insisted on redoing it and wasting time, once escalated, we would only get replies after hours, from a different offshore office and it made it impossible to get anything fixed quickly and efficiently." Dec 11, 2025 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [N-central vs ConnectWise PSA](https://www.softwareadvice.com/itsm/connectwise-manage-profile/vs/solarwinds-n-central/)[Salesforce Sales Cloud vs ConnectWise PSA](https://www.softwareadvice.com/compare/2764-Salesforce/vs/91525-connectwise-manage/)[Cove Data Protection vs Syncro](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/vs/syncro/)[N-central vs Syncro](https://www.softwareadvice.com/network-management/solarwinds-n-central-profile/vs/syncro/) ConnectWise PSA vs Syncro - 2026 Comparison - Software Advice