EZOfficeInventory vs Zoho Assist

RATING:

4.6

(1479)

EZOfficeInventory has 1479 reviews and a rating of 4.6 / 5 stars vs Zoho Assist which has 953 reviews and a rating of 4.68 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (1479)
4.7 (953)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 22, 2024
April 24, 2024
Pros/Cons
  • Pros

  • Integration with Zendesk. Easy to import data for assets.
  • The software enables you to manage assets and control inventory with ease. Lastly, easy depreciation management and custom reports help you make well informed decisions.
  • Cons

  • I didn't really need the inventory updates to my email, but there was no harm from it.
  • Had some connectivity issues for a while. My company has two EZOffice instances in use so that can get confusing.
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  • Pros

  • It is a great tool for remote support, the price point is very good, many features of more expensive packages.
  • The software is easy to use but if you need customer support is superb.
  • Cons

  • The performance is poor and it suffers of latency compared to other software under the same conditions.
  • The biggest current drawback (and distinction from Teamviewer) is the lack of a VPN function in Zoho.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos