Supported Operating System(s):Web browser (OS agnostic), Windows 10
HaloITSM is a cloud-based platform designed for ITIL-aligned service delivery. This solution can be used by organizations of all sizes in a variety of industries. With features like incident management, a customizable knowledge base, and a ticket self-service portal, HaloITS helps IT teams deliver streamlined support to customers and employees. This platform intends to analyze IT processes to ensure they align with business needs.
HaloITSM offers a feature called problem management, which allows IT teams to escalate and automate the management of ongoing problems and investigate root causes in order to arrive at detailed resolutions. Additional features include inventory management, a real-time project dashboard, asset discovery, and an ITIL servic...
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