User Reviews Overview

Feature Ratings

Ease-of-use

4.0 / 5

Value for Money

4.5 / 5

Customer Support

4.0 / 5

Functionality

4.0 / 5

Ratings Breakdown

5 stars

(12)

12

4 stars

(11)

11

3 stars

(4)

4

2 stars

(0)

0

1 stars

(0)

0

  • Pros

  • "User friendly. Good customer support. timely advice"

  • "It's ease of use & reporting, Unified Dashboards, Scalability with Speed, Log Management Network, Server, App Monitoring, Flow Monitoring, Contextual Alerts, Native Apps for Integration."

  • "Ease of use i.e. having single dashboard to monitor network & logs, best part is having virtual appliance."

  • Cons

  • "upport experience need to be better and issues should get resolved in shorter span of time. the portal should be more robust and stable"

  • "support experience need to be better and issues should get resolved in shorter span of time. the portal should be more robust and stable"

  • "Motadata Servicedesk tool has limitations in terms of customization as some of the basic changes like OOB SLA needs to be changed from backend."

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Showing -49 - -23 of 27 results

April 2018

Gaurav from Communifi Technologies LLP

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Great tool to monitor networks.

Pros

ease of using and its dashboard features. very simple to discover elements and get realtime reports. Its linux based and has a very simple licensing model.

Cons

ease of using and its dashboard features. very simple to discover elements and get realtime reports. Its linux based and has a very simple licensing model.

November 2019

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2019

Best tool that provides great informative dashboards about organization infrastructure

best tool for knowing your organization infra health checks.

Pros

It is really has great dashboards that provides information about Network devices health, VMs Health. it is easy to use, easily deploy-able on Cloud.We can easily integrate with other softwares like JIRA, VMware, AWS, Oracle ..etc.

Cons

Really I don't have any negatives, But I think there is some room for improvement in training and documentation.

August 2018

Jaykumar from Sterlite Tech - Elitecore

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

August 2018

Motadata EMS

Pros

Easy of use. GUI KPI for over all infrastructure.

Cons

Features and functionality needs to be improved a lot in comparison to similar offering for prominent software publisher.

August 2018

Mayank from Supreme Lending

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Ease at finger tips for IT Pros

Pros

Simplicity with full graphical view of organization.

Cons

Linux based, maybe a little complex, but it's easy once you set it up.

March 2018

rakesh from DRS IT CONSULTANCY PVT LTD

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

March 2018

Best Management Software with Data Analytics build in

Pros

Help us in correlating analytics for all our IT data. Turn IT into more productive . Help us in take correct and optimum decision in IT. Improved performance by using reporting. and ease of compliance. help us in finding RC analysis .

Cons

It does not supports AAA feature, inbuilt radius and LDAP authentication for the wired and wireless network

July 2018

alex from ozinga

Verified Reviewer

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

July 2018

Software has some advantages that others do not.

Firewall performance that no other tool offered by default.

Pros

The thing that stood out for this application is the ability to report CPU/memory of Sonicwall firewalls. None of the other 6 tools we have tried were able to monitor firewalls that well.

Cons

It doesn't have everything I want. Like switch configuration backups and network map's including VLANS like HP Procurve manager Plus. I miss it already.

March 2018

Kapil from LDS Infotech Pvt. Ltd.

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

March 2018

Overall product is good. This is a good competition over the other International product.

Product for enterprise customers

Pros

Multiple modules intergrated. Have all that is required for a enterprise customer. Can be customized as per user requirement.

Cons

Awareness has to be created. Frequent webinar or event has to be arranged. More Sales and pre sales support required. Marketing the product to create end customer awareness.

April 2018

RAJESH from Rolta India Limited

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Perfect product at an economical value

Pros

Perfect monitoring tool for servers and network at an economical value. Excellent support which is a key for any successful product!!

Cons

nothing at this stage, all looks good T this stage for a successful product and a great monitoring tooo.

April 2018

Pushpendra kumar from Progility Technologies Private Limited

Verified Reviewer

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

April 2018

Motadata is an IT analytics software platform that derives business insights by real-time processing

Pros

By using a single application i am ables to do log managment, flow monitoring, reporting etc. This is the only platform that correlates, integrates and visualizes all sorts of IT data using native apps on a single platform for complete visibility across your dynamic infrastructure

Cons

I like some more featues like unified dashboard and alerts. It processes any kind of log data generated from any source and analyze it to identify threats, trends and helps meet compliance standards such as PCI DSS, FISMA, HIPPA etc. It has ability to analyses the stored log for security and remove threats.

March 2018

Minhaj from Satcom Infotech Pvt Ltd

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer & Network Security

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

March 2018

I am in love with log management

Pros

Log Management with multi source acceptance with multi format logs to analysis the nature of issue. Help-Desk like ticket management separate IT monitoring data from network devices, server instances, virtual machines, cloud deployments,

Cons

event correlation is not that great Probes are limited to infrastructure only, need to move it to HCI and application layer as well, does not auto-discover devices. Need to configure each device want to monitor by creating a configuration file for that device.

April 2018

Pol from Netplay, Inc.

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

April 2018

A well-featured product in economical price

Pros

Well-oriented interface and tabs automated creation of the map for the host and as well as the analytics for collaborated report.

Cons

Its not totally critical and it's totally normal to have such an issue like this, if you encountered new hardware need to generate a new MIBs for that and it takes a day for it to be done

April 2018

mohamed from starkbits

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

such an amazing experience as an overall

easing my work and helping me figure out too much things

Pros

this software is a really helpful one it eases my work and it is so easy to work on such an amazing experience

Cons

nothing till now it just helped me in my work and i did not figure out that i don't like either to fix the errors in the logs :)

August 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

August 2018

Unified tool with log, flow and NMS in affordable licensing

Pros

This tool has one single dashboard to monitor complete IT infrastructure. Unlike other tools in the market, in which I need to toggle between Windows to monitor logs & network devices

Cons

As of now I am liking it. Good tool and is used by multiple member in our team.

May 2018

syed ali from ras infotech

Verified Reviewer

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

good

Pros

Well-oriented interface and tabs automated creation of the map for the host and as well as the analytics for collaborated report.

Cons

upport experience need to be better and issues should get resolved in shorter span of time. the portal should be more robust and stable

August 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

All in one too helps save costs

Pros

Ease of use. Customisable dashboard and reports.

Cons

Nothing as such. Good tool, value for money.

March 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

March 2018

Good product at good cost, however need to work on SAAS Model and more competitive features

Management and monitoring of infra

Pros

Dashboard is good and Consolidation is done in beautiful way probes are good for all the components

Cons

event correlation is not that great Probes are limited to infrastructure only, need to move it to HCI and application layer as well

August 2018

THANIS from SBA Info Solutions Pvt. Ltd

Verified Reviewer

Company Size: 51-200 employees

Industry: Information Technology and Services

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

August 2018

Motadata View

I am evaluating the product for our customer. I am working on it.

Pros

User friendly. Good customer support. timely advice

Cons

Relevant admin Document cannot be find in webpage. Please provide knowledgebase in website. Price details not revealed in webpage.

July 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Everything is in there features, etc. as far as

Pros

Unified Solution , best fit to our healthcare organization. with a real time network assesment, bandwith monitoring, pricing is reasonable, server tracking and statistics.

Cons

can think of anything, performance diagnostics are good. local pricing is quite reasonable, only management wise decision be given top priority.

March 2018

Amay from Progility Technologies Pvt Ltd

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

March 2018

We have done POC of NMS with one of our customer & he was very much happy with Motadata.

Pros

It's ease of use & reporting, Unified Dashboards, Scalability with Speed, Log Management Network, Server, App Monitoring, Flow Monitoring, Contextual Alerts, Native Apps for Integration.

Cons

Custom configuration, Does not auto-discover devices. You will have to configure each device you want to monitor by creating a configuration file for that device.

April 2018

hitanshu from Know-All-Edge IT Infrastructure L.L.C

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

April 2018

The overall experience is superb

Pros

all the requirement get fulfilled under one single console & monitoring with analytics together It helps to pitch against the competition easily.

Cons

support experience need to be better and issues should get resolved in shorter span of time. the portal should be more robust and stable

March 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Ease of access and superb end connectivity

Pros

User interface is excellent The team is really nice which helps us in a product demo.SOW and SOP provided by the team is well planned.The installation time and the lead time is very less. The product is flawless.Detailed design.The sales team, as well as the implementation team, is very polite and helpful

April 2018

Brij K from LNTECC

Verified Reviewer

Company Size: 10,000+ employees

Industry: Architecture & Planning

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

April 2018

NMS functionality is good.

Pros

All the functionalities asked in the tender is available in the NMS software. So this is the pro for the Motadata NMS.

Cons

OSS/BSS stack should be built by the team so that they can offer the complete stack asked in the tender.

April 2018

KARTIK from Quadgen Wireless

Verified Reviewer

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

April 2018

As a part of choosing right product for Tender which are released recently, We evaluated Motadata

Pros

Flexibility, Customisation, Support, feature set, multi modules, supporting software and scalability.

Cons

Requires reasonable hardware with software requirements, flexibility between multiple modules and overall end to end solution.

March 2018

Krunal from Rolta India

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

3.0

March 2018

Overall the tools are easy to use with respect to value for money.

The tools are easy to configure and comes under low cost.

Pros

Motadata Monitoring tool covers server, network and URL monitoring and covers wide range of parameters. It has easy to use GUI for admin as well as end users. It also provides variety of reports.

Cons

Motadata Servicedesk tool has limitations in terms of customization as some of the basic changes like OOB SLA needs to be changed from backend.

March 2018

Kuldeep Singh from Rachaita Infosoft Pvt. Ltd.

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

March 2018

Branding & Marketing of the product much needed.

Pros

Ease of use i.e. having single dashboard to monitor network & logs, best part is having virtual appliance.

Cons

Still more features needed like in depth integration & plugins with Active Directory & Hybrid environment.

March 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Nice Product

Pros

Motadata works on full swing unlike any other network monitoring tools and supports all types of IP- enabled network devices.

July 2018

Kier Chee from Micro-D International, Inc.

Verified Reviewer

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

July 2018

Motadata is a very excellent IT Monitoring product for small, medium up to large enterprise.

Pros

The comprehensive data that it can capture from across all devices within the network. Plus it has all in one features just like an SIEM.

Cons

So far i cannot specify yet the things that I can say least likable on this software since it's kind a first of it's kind in the market so far in terms of feature set and pricing.