---
title: "ONEiO Software Reviews, Demo & Pricing - 2026"
description: "Review of ONEiO Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/itsm/oneio-profile/"
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---

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ONEiO

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Overview

[Reviews](https://www.softwareadvice.com/itsm/oneio-profile/reviews/)[Alternatives](https://www.softwareadvice.com/itsm/oneio-profile/alternatives/)

# ONEiO Review

From €99/month Free version Free trial 1 plan

Wondering if ONEiO is right for your organization?

Our Integration Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

ONEiO

4.5

[(31)](https://www.softwareadvice.com/itsm/oneio-profile/reviews/)

Pricing

Starting at €99.00 usage based per month

### About ONEiO

ONEiO is a cloud-based provider that specializes in integrating IT service management tools and processes to streamline incident management, problem management, change management, and other ITSM functions, making it easier for organizations to manage their internal and outsourced IT operations.

With ONEiO, organizations can improve efficiency, and collaboration, reduce downtime and enhance the overall quality of IT services. The solution works seamlessly with a wide range of ITSM tools, including ServiceNow, Jira, and Remedy, connecting their own ecosystem of tools and services to those of their customers, service providers, vendors, and other external organizations.

Their customers include large enterprises such as Bayer, Volkswagen, and OP Financial Group, as well as Service Providers like CGI, CDW, and Cognizant.

Wondering if ONEiO is right for your organization?

Our Integration Software selection experts can help you in 15 minutes or less.

## ONEiO User Interface

## Popular ONEiO Alternatives

Main Product

ONEiO

4.5

[(31)](https://www.softwareadvice.com/itsm/oneio-profile/reviews/)

Ratings Breakdown

-   4.35Ease of use
-   4.52Value for money
-   4.70Customer support
-   4.19Functionality

Pricing

Starting at €99.00 per month

Get Price

Alternative Product

[Pulseway](https://www.softwareadvice.com/network-management/pulseway-profile/)

4.7

[(311)](https://www.softwareadvice.com/network-management/pulseway-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.66Value for money
-   4.69Customer support
-   4.52Functionality

Pricing

Starting at $44.00 per year

Get Price

Alternative Product

[TeamDynamix](https://www.softwareadvice.com/project-management/teamdynamix-profile/)

4.4

[(170)](https://www.softwareadvice.com/project-management/teamdynamix-profile/reviews/)

Ratings Breakdown

-   4.19Ease of use
-   4.30Value for money
-   4.52Customer support
-   4.16Functionality

Pricing

Starting at $1.00 per year

Get Price

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4.6

[(1837)](https://www.softwareadvice.com/product/117339-ManageEngine-Desktop-Central/reviews/)

Ratings Breakdown

-   4.50Ease of use
-   4.54Value for money
-   4.46Customer support
-   4.60Functionality

Pricing

Starting at $104.00 per month

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4.7

[(1481)](https://www.softwareadvice.com/help-desk/zoho-assist-profile/reviews/)

Ratings Breakdown

-   4.72Ease of use
-   4.68Value for money
-   4.61Customer support
-   4.64Functionality

Pricing

Starting at ₹480.00 per month

Get Price

Alternative Product

[Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/)

4.6

[(792)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/)

Ratings Breakdown

-   4.59Ease of use
-   4.43Value for money
-   4.55Customer support
-   4.35Functionality

Pricing

Starting at $19.00 per month

Get Price

## ONEiO Pricing and Plans

Starting price: €99.00 per month

Free Trial

Free Version

Starter

€99.00

usage based, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## ONEiO Features

-   Popular features found in Integration
    
    API
    
    Configurable Workflow
    
    Dashboard
    
    Data Connectors
    
    Data Extraction
    
    Data Import/Export
    
    Data Management
    
    Multiple Data Sources
    
    Reporting/Analytics
    
    Third-Party Integrations
    
    Web Services
    
    Workflow Management
    
-   More features of ONEiO
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Configuration Management
    
    Data Mapping
    
    Data Synchronization
    
    ETL
    
    Incident Management
    
    Integrations Management
    
    Inventory Management
    
    Metadata Management
    
    Monitoring
    
    Pre-built Connectors
    
    Problem Management
    
    Real-Time Updates
    
    Reporting & Statistics
    
    Search/Filter
    
    Support Ticket Management
    

## ONEiO Integrations

ServiceNow

Integration rated undefined from -1 review

Slack

Integration rated undefined from -1 review

Zendesk Suite

Integration rated undefined from -1 review

HubSpot Service Hub

Integration rated undefined from -1 review

Dynamics 365 Business Central

Integration rated undefined from -1 review

Jira

Integration rated undefined from -1 review

See all 29 integrations

## ONEiO User Reviews

## ONEiO customer ratings

- Overall rating: 4.5/5
- Total reviews: 31

### Rating distribution

- 5 stars: 17 reviews (55%)
- 4 stars: 14 reviews (45%)
- 3 stars: 0 reviews (0%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.4/5
- Value for money: 4.5/5
- Customer support: 4.7/5
- Functionality: 4.2/5

---

### ONEiO review

- Overall rating: 5/5
- Reviewer: Simo S.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: April 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to setup / maintain and support response times are good

#### Cons

Undocumented features and it could be more self-service oriented

---

### ONEiO is leading the market for IAAS

- Overall rating: 5/5
- Reviewer: Tom F.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2021
- Review source details: This review was submitted organically. No incentive was offered

The best, Excellent !

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Flat rate for connections, plentitude of connectors

#### Cons

Nothing i did not like, all features are cool and work as designed

---

### Review

- Overall rating: 4/5
- Reviewer: Omers G.
- Verified reviewer: Yes
- Industry: Information Services
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy To use Good Customer Support Fast response

#### Cons

No direct contract, Required partners for contract.

---

### ONEiO review

- Overall rating: 5/5
- Reviewer: Antti P.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 201-500 employees
- Product usage: Used daily for less than 12 months
- Reviewed: October 2022
- Review source details: This review was submitted organically. No incentive was offered

Extremely pleasant, one of the best of my career.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Ease of use, excellent support and collaboration, flexibility of the software.

#### Cons

Multi-domain and some reporting could be improved. These are quite minor issues at the moment though.

---

### my 3 cents

- Overall rating: 4/5
- Reviewer: JAnne M.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 10000+ employees
- Product usage: Used monthly for more than 2 years
- Reviewed: April 2023
- Review source details: This review was submitted organically. No incentive was offered

Our customers seem to like it

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Functionality: 4/5

#### Pros

It helps a lot with the monitoring, message queuing and alerts, although the implementation pre-work, ie mapping of message content from the other end, still needs to be done and if/when there are complexities the job can still be difficult.

#### Cons

As a resell partner, the new sales commission invoicing is causing extra hassle

---

### Good alternative for integrations

- Overall rating: 4/5
- Reviewer: April G.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 201-500 employees
- Product usage: Used daily for less than 12 months
- Reviewed: April 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

So far the ONEiO team has been very responsive and helpful in terms of support. The team has worked with us on developing features to fulfill our needs as a customer, which is great! Overall, my experience with ONEiO has been pretty positive.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

A great feature of this product is that you can easily see when a message fails and the messages stay queued up and are not lost, which is very beneficial when there is a problem in the integration, because the sent data is not lost.

#### Cons

It would be nice if there was easier ways to copy configurations from one QA to another to minimize the amount of support involvement that we need

---

### SKAT ONEiO

- Overall rating: 5/5
- Reviewer: Mathias Djurhuus C.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 5001-10000 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: February 2020
- Review source details: This review was submitted organically. No incentive was offered

We're using ONEiO to integrate both in and out of the organization. It's been amazing not having to worry to much about the API's! We've had great success integrating our "Remedy ARS 19.8" and our DevOps "Jira" instance which made DevOps really happy because they could continue using their own tool.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

After learning how the software works and which mappings does what it's fairly simple to setup an integration, I think the webinar(s) I attended was great and it helped me move forward with a totally unrelated integration between Remedy ARS 19.8 and 4me

#### Cons

Recently had a problem where values with square brackets couldn't be used, but our supplier (VisionWillov DK) send a request to get these values to work and [SENSITIVE CONTENT HIDDEN] fixed it pretty fast, great work [SENSITIVE CONTENT HIDDEN]

#### Reasons for choosing ONEiO

Sadly I wasn't a part of choosing ONEiO, but I've been super happy about it since I heard that there was no need for API's :P

#### Reasons for switching to ONEiO

Technically we're still using our old broker for some integrations, but the long term plan is to move ANY integration to ONEiO and keep them all there for easier access and administration

---

### Great solution for integrating

- Overall rating: 5/5
- Reviewer: Tommi K.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

ONEiO is really easy to learn and its usability is great.

#### Cons

Some features that help you move changes between test and production could be added.

---

### New Markets

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used other for free trial
- Reviewed: December 2018
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Our overall experience is that we have found the ONEiO to be very receptive to our needs and have provided the best service, despite time zone issues.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

ONEiO is an excellent solution and can be easily configured to meet your requirements. We are more than happy to recommend ONEiO to any of our customers.

#### Cons

The solution could be further improved with drag and drop technology

---

### Great for linking multiple systems

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 5001-10000 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: April 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

In-depth rules for data flow. Easy to set up and features a guided setup.

#### Cons

Some of the filtering functionality could use some work. search works only on rule titles, not the entity names and endpoints.

---

Showing 1 - 10 of 31 Reviews

[See All Reviews](https://www.softwareadvice.com/itsm/oneio-profile/reviews/)

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