# Best 15 osTicket Alternatives in 2026 - Software Advice > Find the top osTicket Software alternatives in 2026. Our list is fueled by product features and real user reviews and ratings. Compare these alternatives to make sure you are picking the best Help Desk Software for your business. Source: https://www.softwareadvice.com/itsm/osticket-profile/alternatives --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Help Desk Software](https://www.softwareadvice.com/help-desk/) / [osTicket](https://www.softwareadvice.com/itsm/osticket-profile/) / osTicket Alternatives Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/itsm/osticket-profile/)[Reviews](https://www.softwareadvice.com/itsm/osticket-profile/reviews/) Alternatives # Best 15 osTicket Alternatives osTicket 4.3 [(76)](https://www.softwareadvice.com/itsm/osticket-profile/reviews/) Starting Price: $12.00 per month Free trial Free version Find your perfect match Speak directly with a specialist to match alternatives to your budget and needs. On this page - Popular Alternatives - Alternatives - Popular Comparisons ## Preview of Top osTicket Alternatives Main Product osTicket 4.3 [(76)](https://www.softwareadvice.com/itsm/osticket-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.67Value for money - 4.06Customer support - 4.33Functionality Pricing Starting at $12.00 per month Get Price Top Alternative Zendesk Suite 4.4 [(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price Top Alternative Freshservice 4.5 [(733)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.43Value for money - 4.56Customer support - 4.33Functionality Pricing Starting at $19.00 per month Get Price Top Alternative SysAid 4.5 [(520)](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.54Value for money - 4.51Customer support - 4.47Functionality Pricing Available upon request Get Price Top Alternative Freshdesk 4.5 [(3442)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.41Value for money - 4.49Customer support - 4.35Functionality Pricing Starting at $19.00 per month Get Price Top Alternative Milvus 4.8 [(298)](https://www.softwareadvice.com/it-management/milvus-profile/#reviews) Ratings Breakdown - 4.79Ease of use - 4.66Value for money - 4.66Customer support - 4.66Functionality Pricing Starting at R$35.00 per month Get Price ## osTicket Alternatives [### Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Starting Price: $55.00 per month Free trial Free version Starting Price: $55.00 per month Free trial Free version ### Features Comparison 97% Unique Features for Zendesk Suite - Account Management - Activity Dashboard - Archiving & Retention See All 3% Shared Features with osTicket - Knowledge Management - Ticket Management ### Integrations Comparison 100% Unique Integrations for Zendesk Suite - 123FormBuilder - 3CLogic - ActiveCampaign See All 0% Shared Integrations with osTicket - No shared integrations See Zendesk Suite Screenshots [### Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) 4.5 [(733)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/) Starting Price: $19.00 per month Free trial Free version Starting Price: $19.00 per month Free trial Free version ### Features Comparison 88% Unique Features for Freshservice - Access Controls/Permissions - Activity Tracking - AI Copilot See All 12% Shared Features with osTicket - Automated Responses - Customizable Fields - Dashboard See All ### Integrations Comparison 100% Unique Integrations for Freshservice - Amazon Redshift - BambooHR - Box See All 0% Shared Integrations with osTicket - No shared integrations See Freshservice Screenshots [### SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/) 4.5 [(520)](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/reviews/) Pricing: Available upon request Free trial Free version Pricing: Available upon request Free trial Free version ### Features Comparison 85% Unique Features for SysAid - Access Controls/Permissions - Activity Dashboard - Alerts/Escalation See All 15% Shared Features with osTicket - Automated Responses - Customizable Fields - Customizable Forms See All ### Integrations Comparison 100% Unique Integrations for SysAid - Asana - Docusign - Google Calendar See All 0% Shared Integrations with osTicket - No shared integrations See SysAid Screenshots [### Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) 4.5 [(3442)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/) Starting Price: $19.00 per month Free trial Free version Starting Price: $19.00 per month Free trial Free version ### Features Comparison 92% Unique Features for Freshdesk - Access Controls/Permissions - Activity Dashboard - Activity Tracking See All 8% Shared Features with osTicket - Customizable Forms - Macros/Templated Responses - Self Service Portal See All ### Integrations Comparison 100% Unique Integrations for Freshdesk - Adobe Commerce - Aircall - Ameyo See All 0% Shared Integrations with osTicket - No shared integrations See Freshdesk Screenshots [### Milvus](https://www.softwareadvice.com/it-management/milvus-profile/) 4.8 [(298)](https://www.softwareadvice.com/it-management/milvus-profile/#reviews) Starting Price: R$35.00 per month Free trial Free version Starting Price: R$35.00 per month Free trial Free version ### Features Comparison 81% Unique Features for Milvus - Access Controls/Permissions - Alerts/Escalation - Alerts/Notifications See All 19% Shared Features with osTicket - Dashboard - Knowledge Base Management - Knowledge Management See All ### Integrations Comparison 100% Unique Integrations for Milvus - WhatsApp 0% Shared Integrations with osTicket - No shared integrations See Milvus Screenshots [### LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Starting Price: $15.00 per month Free trial Free version Starting Price: $15.00 per month Free trial Free version ### Features Comparison 97% Unique Features for LiveAgent - Account Management - Agent Interface - Alerts/Escalation See All 3% Shared Features with osTicket - Macros/Templated Responses - Ticket Management ### Integrations Comparison 100% Unique Integrations for LiveAgent - Actio - ActiveCampaign - Adobe Commerce See All 0% Shared Integrations with osTicket - No shared integrations See LiveAgent Screenshots [### BeyondTrust Remote Support](https://www.softwareadvice.com/help-desk/bomgar-profile/) 4.6 [(2010)](https://www.softwareadvice.com/help-desk/bomgar-profile/reviews/) Starting Price: $1995.00 per month Free trial Free version Starting Price: $1995.00 per month Free trial Free version ### Features Comparison 91% Unique Features for BeyondTrust Remote Support - Access Controls/Permissions - Access Management - Activity Tracking See All 9% Shared Features with osTicket - Knowledge Base Management - Self Service Portal - Ticket Management ### Integrations Comparison 100% Unique Integrations for BeyondTrust Remote Support - Agiloft - Autotask PSA - ChangeGear See All 0% Shared Integrations with osTicket - No shared integrations See BeyondTrust Remote Support Screenshots [### Zoho Desk](https://www.softwareadvice.com/crm/zoho-desk-profile/) 4.5 [(2213)](https://www.softwareadvice.com/crm/zoho-desk-profile/reviews/) Starting Price: $9.00 per month Free trial Free version Starting Price: $9.00 per month Free trial Free version ### Features Comparison 93% Unique Features for Zoho Desk - Account Management - Activity Dashboard - API See All 7% Shared Features with osTicket - Knowledge Base Management - Knowledge Management - Macros/Templated Responses See All ### Integrations Comparison 100% Unique Integrations for Zoho Desk - Aircall - Alegra - APPSeCONNECT See All 0% Shared Integrations with osTicket - No shared integrations See Zoho Desk Screenshots [### LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/) 4.6 [(1724)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) Starting Price: $25.00 per month Free trial Free version Starting Price: $25.00 per month Free trial Free version ### Features Comparison 92% Unique Features for LiveChat - Activity Dashboard - Alerts/Escalation - Alerts/Notifications See All 8% Shared Features with osTicket - Dashboard - Knowledge Base Management - Macros/Templated Responses See All ### Integrations Comparison 100% Unique Integrations for LiveChat - 1CRM - 1Password - 2way See All 0% Shared Integrations with osTicket - No shared integrations See LiveChat Screenshots [### Supremo Remote Desktop](https://www.softwareadvice.com/help-desk/supremo-profile/) 4.7 [(447)](https://www.softwareadvice.com/help-desk/supremo-profile/reviews/) Starting Price: $109.00 per year Free trial Free version Starting Price: $109.00 per year Free trial Free version ### Features Comparison 100% Unique Features for Supremo Remote Desktop - Access Controls/Permissions - Activity Dashboard - Chat/Messaging See All 0% Shared Features with osTicket - No shared features ### Integrations Comparison 0% Unique Integrations for Supremo Remote Desktop - No unique integrations 0% Shared Integrations with osTicket - No shared integrations See Supremo Remote Desktop Screenshots [### JIRA Service Management](https://www.softwareadvice.com/help-desk/jira-service-management-profile/) 4.5 [(770)](https://www.softwareadvice.com/help-desk/jira-service-management-profile/reviews/) Starting Price: $20.00 per month Free trial Free version Starting Price: $20.00 per month Free trial Free version ### Features Comparison 88% Unique Features for JIRA Service Management - Access Controls/Permissions - Alerts/Escalation - Alerts/Notifications See All 12% Shared Features with osTicket - Customizable Fields - Dashboard - Knowledge Base Management See All ### Integrations Comparison 100% Unique Integrations for JIRA Service Management - 8x8 Contact Center - Asana - BigGantt See All 0% Shared Integrations with osTicket - No shared integrations See JIRA Service Management Screenshots [### ServiceNow](https://www.softwareadvice.com/product/27432-ServiceNow/) 4.5 [(350)](https://www.softwareadvice.com/product/27432-ServiceNow/reviews/) Starting Price: $100.00 per month Free trial Free version Starting Price: $100.00 per month Free trial Free version ### Features Comparison 88% Unique Features for ServiceNow - Activity Dashboard - Alerts/Escalation - Alerts/Notifications See All 12% Shared Features with osTicket - Dashboard - Knowledge Base Management - Knowledge Management See All ### Integrations Comparison 100% Unique Integrations for ServiceNow - 3CLogic - AlertOps - Apiiro See All 0% Shared Integrations with osTicket - No shared integrations See ServiceNow Screenshots [### Raiseaticket](https://www.softwareadvice.com/product/461867-Raiseaticket/) 4.7 [(46)](https://www.softwareadvice.com/product/461867-Raiseaticket/reviews/) Pricing: Available upon request Free trial Free version Pricing: Available upon request Free trial Free version ### Features Comparison 50% Unique Features for Raiseaticket - Alerts/Escalation - Automated Routing - Multi-Channel Communication See All 50% Shared Features with osTicket - Knowledge Base Management - Self Service Portal - Service Level Agreement (SLA) Management See All ### Integrations Comparison 0% Unique Integrations for Raiseaticket - No unique integrations 0% Shared Integrations with osTicket - No shared integrations See Raiseaticket Screenshots [### Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Starting Price: $24.17 per month Free trial Free version Starting Price: $24.17 per month Free trial Free version ### Features Comparison 92% Unique Features for Tidio - Activity Tracking - AI/Machine Learning - Alerts/Escalation See All 8% Shared Features with osTicket - Automated Responses - Dashboard - Knowledge Base Management See All ### Integrations Comparison 100% Unique Integrations for Tidio - Adobe Commerce - Agile CRM - BigCommerce See All 0% Shared Integrations with osTicket - No shared integrations See Tidio Screenshots [### ISL Light](https://www.softwareadvice.com/screen-sharing/isl-online-profile/) 4.7 [(779)](https://www.softwareadvice.com/screen-sharing/isl-online-profile/reviews/) Starting Price: $16.90 per month Free trial Free version Starting Price: $16.90 per month Free trial Free version ### Features Comparison 95% Unique Features for ISL Light - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications See All 5% Shared Features with osTicket - Dashboard - Self Service Portal - Service Level Agreement (SLA) Management ### Integrations Comparison 100% Unique Integrations for ISL Light - Autotask PSA - Avast Ultimate Business Security - Bitrix24 See All 0% Shared Integrations with osTicket - No shared integrations See ISL Light Screenshots ## Popular osTicket Comparisons [Zendesk Suite vs osTicket](https://www.softwareadvice.com/compare/26892-Zendesk/vs/27500-osticket/)[Freshdesk vs osTicket](https://www.softwareadvice.com/crm/freshdesk-profile/vs/osticket/)[Milvus vs osTicket](https://www.softwareadvice.com/it-management/milvus-profile/vs/osticket/)[LiveAgent vs osTicket](https://www.softwareadvice.com/crm/liveagent-profile/vs/osticket/) Still Not Sure? Our experts can help you compare osTicket with other top options, so you can find the best fit for your needs. Best 15 osTicket Alternatives in 2026 - Software Advice