# SimplyDesk Software Reviews, Demo & Pricing - 2026

> Review of SimplyDesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/itsm/simplydesk-profile

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SimplyDesk

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Overview

# SimplyDesk 2026: Benefits, Features & Pricing

Wondering if SimplyDesk is right for your organization?

Our Help Desk Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

SimplyDesk

4.5

[(4)](https://www.softwareadvice.com/itsm/simplydesk-profile/#reviews)

Pricing

Starting at €360.00 per year

### About SimplyDesk

SimplyDesk is a complete, modular IT Management platform designed to centralize and optimize IT operations for organizations of all sizes. Combining IT Service Management (ITSM), IT Asset Management (ITAM), and additional business support modules, SimplyDesk enables teams to deliver better service, track resources efficiently, and maintain full control over their digital and physical environments.

All-in-One Platform for IT Efficiency  
SimplyDesk brings together everything IT teams need into a single web-based platform:

Multichannel Helpdesk for managing support tickets via email, web portal, or phone

SLA tracking with automated routing, prioritization, and escalation rules

Service catalog and knowledge base for user self-service and reduced support load

IT Asset Management (ITAM) for complete lifecycle tracking of hardware and software

Automated inventory with network scan, software detection, and license control

Remote control and software deployment tools for real-time assistance and mass rollout

Network mapping and CMDB to visualize dependencies and support proactive service delivery

Alert engine for monitoring deadlines, changes, or non-compliance events

Dashboards an...

d reporting for actionable insights, audits, and performance tracking All modules are interconnected to create a seamless flow between incidents, assets, contracts, users, and internal processes—improving both efficiency and data reliability. Manage IT and Non-IT Assets with Ease Beyond IT hardware and software, SimplyDesk enables organizations to manage fixed assets such as furniture, office equipment, and other general resources. Using QR codes, barcodes, or RFID tags, users can conduct fast and accurate physical inventories. Assets can be assigned, tracked, audited, and monitored in real time—ideal for facility managers, public sector institutions, or education environments. Flexible, Scalable, and Customizable Whether you're a small IT team or a large enterprise, SimplyDesk adapts to your needs. Its modular structure lets you activate only the features you require, reducing complexity and cost. Workflows, fields, access rights, views, and notifications are fully customizable. The interface is intuitive, multilingual, and responsive—accessible from any device. SimplyDesk is available in both SaaS (cloud) and on-premise license formats, offering maximum flexibility in terms of hosting, security, and internal policies. Built for Decision-Making and Governance From SLA performance to inventory status and support workload, SimplyDesk provides clear, real-time dashboards and exportable reports. IT managers and CIOs can monitor KPIs, forecast renewals, control budgets, and support decision-making with reliable, centralized data. Trusted by Multiple Sectors SimplyDesk is trusted by organizations in various industries, including: Public sector and local governments Hospitals and healthcare providers Universities and schools Corporations and service companies Managed Service Providers (MSPs) Its adaptability makes it suitable for diverse IT environments, from technical support to asset governance and internal service optimization. Responsive Expert Support SimplyDesk comes with expert support to help you get the most from the platform. From implementation to day-to-day operations, a responsive team is available to assist with setup, training, and troubleshooting. Customers value the platform’s reliability, clarity, and fast time-to-value. Why Choose SimplyDesk? All-in-one ITSM & ITAM platform Modular and scalable Fast deployment, intuitive UI SaaS or on-premise availability Covers IT and non-IT assets Interconnected processes Detailed reporting and dashboards Expert support when you need it SimplyDesk helps you streamline IT operations, reduce service delays, gain full visibility over assets, and improve user satisfaction—within a unified, modern platform.

Wondering if SimplyDesk is right for your organization?

Our Help Desk Software selection experts can help you in 15 minutes or less.

## SimplyDesk User Interface

## Popular SimplyDesk Alternatives

Main Product

SimplyDesk

4.5

[(4)](https://www.softwareadvice.com/itsm/simplydesk-profile/#reviews)

Ratings Breakdown

-   4.50Ease of use
-   4.25Value for money
-   4.75Customer support
-   4.75Functionality

Pricing

Starting at €360.00 per year

Get Price

Alternative Product

[Vivantio](https://www.softwareadvice.com/help-desk/vivantio-pro-profile/)

4.3

[(178)](https://www.softwareadvice.com/help-desk/vivantio-pro-profile/reviews/)

Ratings Breakdown

-   4.22Ease of use
-   4.26Value for money
-   4.40Customer support
-   4.20Functionality

Pricing

Starting at $49.00 per month

Get Price

Alternative Product

[TIKTING](https://www.softwareadvice.com/call-center/tikting-profile/)

No reviews yet

Ratings Breakdown

-   Ease of use
-   Value for money
-   Customer support
-   Functionality

Pricing

Starting at $15.00 per month

Get Price

Alternative Product

[ServiceTonic](https://www.softwareadvice.com/crm/service-tonic-profile/)

4.6

[(8)](https://www.softwareadvice.com/crm/service-tonic-profile/#reviews)

Ratings Breakdown

-   4.63Ease of use
-   4.71Value for money
-   4.50Customer support
-   4.71Functionality

Pricing

Starting at €20.00 per month

Get Price

Alternative Product

[VIZOR IT Asset Management](https://www.softwareadvice.com/crm/vector-asset-vizor-profile/)

4.5

[(2)](https://www.softwareadvice.com/crm/vector-asset-vizor-profile/#reviews)

Ratings Breakdown

-   4.0Ease of use
-   4.50Value for money
-   5.0Customer support
-   4.50Functionality

Pricing

Starting at $2.00 per year

Get Price

Alternative Product

[C2](https://www.softwareadvice.com/help-desk/c2-atom-profile/)

4.3

[(14)](https://www.softwareadvice.com/help-desk/c2-atom-profile/reviews/)

Ratings Breakdown

-   4.29Ease of use
-   4.25Value for money
-   4.43Customer support
-   4.0Functionality

Pricing

Starting at $53.00 per month

Get Price

## SimplyDesk Pricing and Plans

Starting price: €360.00 per year

Free Trial

Free Version

Offre packagée ITSM - ITAM - Scan réseau

€840.00

per feature, per year

Plan includes:

-   Gestion de parc
-   Scan réseau
-   Helpdesk avancé

HelpDesk Avancé

€600.00

flat rate, per year

Plan includes:

-   Helpdesk avancé

HelpDesk

€360.00

per user, per year

Plan includes:

-   Helpdesk

Gestion des biens - Inventaire codes barres RFID

€800.00

per feature, per year

Plan includes:

-   Gestion des biens
-   Inventaire codes-barres - SIMPLYMOBILE
-   Inventaire RFID - SIMPLYMOBILE

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## SimplyDesk Features

-   Popular features found in Help Desk
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Alerts/Escalation
    
    Automated Routing
    
    Collaboration Tools
    
    Macros/Templated Responses
    
    Multi-Channel Communication
    
    Real-Time Notifications
    
    Reporting/Analytics
    
    Self Service Portal
    
    Service Level Agreement (SLA) Management
    
    Workflow Management
    
-   More features of SimplyDesk
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Approval Process Control
    
    Asset Accounting
    
    Asset Lifecycle Management
    
    Asset Tracking
    
    Audit Management
    
    Audit Trail
    
    Automated Responses
    
    Availability Management
    
    Barcode/Ticket Scanning
    
    Barcoding/RFID
    
    Capacity Management
    
    Chat/Messaging
    
    Compliance Management
    
    Compliance Tracking
    
    Configuration Management
    
    Contract/License Management
    
    Cost Tracking
    
    Customer Communication
    
    Customer Database
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Dashboard
    
    Data Import/Export
    
    Data Visualization
    
    Depreciation Management
    
    Document Management
    
    Drag & Drop
    
    Email Management
    
    Equipment Maintenance
    
    Help Desk Management
    
    Incident Management
    
    Inventory Management
    
    Inventory Tracking
    
    IT Asset Management
    
    IT Asset Tracking
    
    IT Reporting
    
    Knowledge Base Management
    
    License Management
    
    Location Tracking
    
    Maintenance Management
    
    Maintenance Scheduling
    
    Mobile Access
    
    Monitoring
    
    Multi-Language
    
    Multi-Location
    
    Performance Metrics
    
    Personalization
    
    Personalization and Recommendation
    
    Prioritization
    
    Procurement Management
    
    Purchase Order Management
    
    Real-Time Chat
    
    Remote Access/Control
    
    Remote Access & Monitoring
    
    Reporting & Statistics
    
    Requisition Management
    
    Search
    
    Service Catalog
    
    Service Reporting
    
    Status Tracking
    
    Supplier Management
    
    Support Ticket Management
    
    Support Ticket Tracking
    
    Surveys & Feedback
    
    Task Management
    
    Third-Party Integrations
    
    Ticket Management
    
    User Management
    
    Workflow Automation
    
    Work Order Management
    

## SimplyDesk Integrations

Okta

Integration rated undefined from -1 review

Auth0

Integration rated undefined from -1 review

TeamViewer ONE

Integration rated undefined from -1 review

## SimplyDesk User Reviews

Overall Rating

4.5

Ratings Breakdown

5

50%

4

50%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.5

Value for money

4.3

Customer support

4.8

Functionality

4.8

Have you used SimplyDesk and would like to share your experience with others?

DD

David D.

Verified reviewer

Government Administration

1001-5000 employees

Used daily for more than 2 years

Reviewed July 2023

La simplicité, pour obtenir une adhésion aisée des utilisateurs

4

Ratings Breakdown

4

Ease of use

3

Value for money

4

Customer support

4

Functionality

Pros:

Simplicité et ergonomie rendant une adoption aisée aux utilisateurs

Cons:

Maintenance onéreuse, exports du parc à peaufiner

Reasons for choosing SimplyDesk

évolution naturelle de GIMI et l'ancien Helpdesk très sommaire mais ayant fait ses preuves

Read More

NB

Nicolas B.

Verified reviewer

Consumer Services

201-500 employees

Used daily for less than 2 years

Reviewed September 2023

Simply Desk, excellente solution de gestion de parc informatique

5

Très satisfait

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Au delà de la qualité et des nombreuses fonctionnalités de l'outil, la relation avec l'éditeur est facile et efficace : c'est très agréable ! En quelques semaines nous avons pu déployer la solution : dans un premier temps nous avons pu disposer d'un environnement de découverte sur lequel nous avons pu éprouver les paramétrages avec l'appui du support technique, puis une fois validé les usages et après avoir souscris l'abonnement la bascule sur notre propre environnement de production s'est faite très simplement.

Cons:

Suggestion d'une nouvelle fonctionnalité : mises à jour hors réseau d'entreprise (mode télétravail) : Lancement d'un script à distance avec accès aux sources des update via un répertoire sur un cloud au choix serait intéressant.

Reasons for choosing SimplyDesk

Simplicité de mise en place et richesse des fonctionnalités

Read More

yg

yosra g.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2022

Un excellent outil

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Les nouvelles fonctionnalités et modules : -Tchat - enquête de satisfaction

Cons:

\- Pas de vesion espagnole - N'est pas intégré avec la comptabilité SAP

Read More

Ol

Othmane l.

Verified reviewer

Computer & Network Security

2-10 employees

Used weekly for free trial

Reviewed July 2023

inventaire des immobilisations

4

on a gagner un grand projet grace à simplyDesk

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

super surtout avec l'intégration de la technologie RFID pour l'étiquettage

Cons:

minimiser les étapes pour simplifier l'installation du demo pour test chez les clients

Reasons for switching to SimplyDesk

ne repond pas à nos besoins globale

Read More

Showing 1 - 4 of 4 Reviews

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