# Virima Software Reviews, Demo & Pricing - 2026 > Review of Virima Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/itsm/virima-profile --- [Home](https://www.softwareadvice.com/) / [IT Asset Management Software](https://www.softwareadvice.com/help-desk/it-asset-management-comparison/) / Virima Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/itsm/virima-profile/reviews/) # Virima 2026: Benefits, Features & Pricing Wondering if Virima is right for your organization? Our IT Asset Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Virima 4.6 [(15)](https://www.softwareadvice.com/itsm/virima-profile/reviews/) Pricing Starting at $10,000.00 per year ### About Virima Virima Inc. is singularly focused on reducing the cost and complexities of managing enterprise IT systems and assets dispersed amongst on-premise data centers, cloud providers, corporate campuses and remote workers. Virima software as a service discovers and inventories hardware and software assets, automatically monitors each for configuration changes and leverages machine learning to identify asset relationships and their role in supporting mission-critical business services. These dynamic relationships and dependencies are brilliantly mapped within Virima's Visual Impact Display (ViVID). Virima's breadth of easy-to-deploy capabilities and out-of-box integrations automates the building and maintenance of a Configuration Management Database (CMDB), enabling improved service, security, risk, and compliance management. The additional IT Asset Management (ITAM) and IT Service Management (ITSM) capabilities of Virima deliver insight and value to mid-market and enterprise clients, enabling them to address many everyday IT operations and security challenges. To learn more, visit https://www.virima.com/ Wondering if Virima is right for your organization? Our IT Asset Management Software selection experts can help you in 15 minutes or less. ## Virima User Interface ## Popular Virima Alternatives Main Product Virima 4.6 [(15)](https://www.softwareadvice.com/itsm/virima-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.87Value for money - 4.93Customer support - 4.47Functionality Pricing Starting at $10000.00 per year Get Price Alternative Product [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) 4.5 [(731)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.43Value for money - 4.56Customer support - 4.33Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [JIRA Service Management](https://www.softwareadvice.com/help-desk/jira-service-management-profile/) 4.5 [(770)](https://www.softwareadvice.com/help-desk/jira-service-management-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.31Value for money - 4.29Customer support - 4.46Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [BOSSDesk](https://www.softwareadvice.com/help-desk/boss-support-central-profile/) 4.7 [(140)](https://www.softwareadvice.com/help-desk/boss-support-central-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.71Value for money - 4.81Customer support - 4.44Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Alloy Navigator](https://www.softwareadvice.com/it-service/alloy-navigator-profile/) 4.5 [(64)](https://www.softwareadvice.com/it-service/alloy-navigator-profile/reviews/) Ratings Breakdown - 4.20Ease of use - 4.48Value for money - 4.58Customer support - 4.46Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [TIKTING](https://www.softwareadvice.com/call-center/tikting-profile/) No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Starting at $15.00 per month Get Price ## Virima Pricing and Plans Starting price: $10,000.00 per year Free Trial Free Version Basic $10,000.00 flat rate, per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Virima Features - Popular features found in IT Asset Management Audit Management Compliance Tracking Configuration Management Contract/License Management Cost Tracking Maintenance Management Procurement Management Supplier Management Support Ticket Management - More features of Virima Access Controls/Permissions Active Directory Integration Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications Analytics API Approval Workflow Asset Discovery Asset Lifecycle Management Asset Tracking Audit Trail Availability Management Barcode/Ticket Scanning Benchmarking Change Management Change Planning Change Tracking Chat/Messaging Client Portal CMDB Collaboration Tools Compliance Management Configurable Workflow Customizable Branding Customizable Fields Customizable Forms Customizable Reports Dashboard Dashboard Creation Data Import/Export Data Mapping Data Visualization Device Auto Discovery Drag & Drop Help Desk Management Impact Management Incident Management Inventory Management Inventory Tracking Issue Auditing IT Asset Management IT Asset Tracking IT Reporting Knowledge Base Management Knowledge Management License Management Live Chat Maintenance Scheduling Monitoring Patch Management Performance Metrics Performance Monitoring Prioritization Problem Management Project Management Real-Time Reporting Real-Time Updates Relationship Mapping Release Management Remote Access/Control Remote Monitoring & Management Reporting/Analytics Reporting & Statistics Request Assignment Requisition Management Role-Based Permissions Scheduled/Automated Reports Self Service Portal Server Monitoring Service Catalog Service History Service Level Agreement (SLA) Management Service Request Management Single Sign On SSL Security Support Ticket Tracking Surveys & Feedback Task Management Third-Party Integrations Ticket Management User Management Widgets Workflow Management ## Virima Integrations AWS Config Integration rated undefined from -1 review Ivanti Neurons for ITAM Integration rated undefined from -1 review Cherwell Service Management Integration rated undefined from -1 review Jira Integration rated undefined from -1 review Microsoft Azure Integration rated undefined from -1 review ServiceNow Integration rated undefined from -1 review See all 9 integrations ## Virima User Reviews Overall Rating 4.6 Ratings Breakdown 5 60% 4 40% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.3 Value for money 4.9 Customer support 4.9 Functionality 4.5 FP Franco P. Verified reviewer Information Technology and Services 2-10 employees Used daily for more than 2 years Review source Reviewed May 2019 Fast, Intelligent, Cost Effective ITAM/ITSM Discovery Tool 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like the autonomic socially intelligent automated algorithms that perform discovery. These algorithms and engines are far better than all of the products I’ve ever used. As an industry recognized discovery and ITAM tool expert, and conference speaker, I have spent countless hours evaluating tools for diverse customers. In the end I’ve always needed a socially persistent tool that would continue to create and capture changes within an ecosystem from an inventory asset management perspective while maintaining CI dependencies and interdependencies. I’ve needed a tool that had a separate CMBD to create a baseline and maintain CI data hygiene, a repository that would store the application dependency mappings, business service mappings and views like infrastructure, communication and network topology. Virima does all of this. Reporting is another critical deliverable for my clients and Virima delivers there too. The dashboards, KPI‘s, and reporting capability is very mature and appreciated by all of my clients. I think one of the most important features is outside of the tool...and that is the customer service provided by Virima. If I need support with an issue or if I have questions about custom probes they are always responsive. Cons: Accessing and managing a Virima instance via a browser takes some getting use to but it is still a value add to be able to manage a customers instance from a phone. Say you forgot to do a scan. You can login on your phone and fire off that scan. Read More VR Verified Reviewer Maritime 1001-5000 employees Used weekly for less than 2 years Reviewed September 2022 A CMDB for the rest of us 5 We are a mid-size company without in-house skills to build/manage a complex CMDB. We did not want to blow our budget on a single product. We conducted significant research before selecting Virima as our CMDB provider. We consulted with Gartner, with end users and had presentations/demos from 1/2 dozen players in the field. Frankly, buying Virima felt risky. Their presence is not huge. Their prices are very reasonable. Their product seemed straightforward. What was the catch? None. I am moving on to a brand new company needing a greenfield infrastructure build. My choice for their CMDB is simple - Virima. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of deployment. Virima got us up and running in no time. Ease of use. The information Virima CMDB provides is easily accessible to the average user. A graduate degree in boolean operators is not required, nor is learning a boatload of arcane report construction techniques. Excellent technical support. You need help. They are there. Not only are they fast - they go the extra step of making sure you get the help you need. Very impressive. Cons: None come to mind - seriously. As noted - the application's learning curve was easy. Reasons for choosing Virima Price - feature set - ease of use for non-CMDB experts. Read More RR Robert R. Verified reviewer Telecommunications 501-1000 employees Used daily for more than 2 years Reviewed September 2022 Virima is an excellent value in the ITSM space 4 Our business relationship with Virima is second to none. When we had to meet a crazy launch deadline, the implementation team committed to 30+ days of 12-16 hour a day, 7 days a week work with us. When we were up at 4AM for the second day of our launch window, they were right there with us. They have been one of the few vendors where it really does feel like we're in a partnership. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: We were first attracted to the product for the robust CMDB and discovery toolset. However, once we implemented the product, the part we liked most was the business rules engine. It is flexible, powerful, and rarely have we found a use case that it could not handle. We were even able to sustain the loss of two headcount from our front line in a reduction of force by building ticket routing AI with the business rules engine. Cons: The forms aren't WYSIWYG, so there is sometimes a bit of shuffling required to get items where you want them on the page. The system is built with a self-contained design philosophy, so generating emails or alerts to your company email is possible, but not default. Reasons for switching to Virima Cost and the more robust discovery and CMDB tools. Read More VR Verified Reviewer Consumer Goods 5001-10000 employees Used daily for less than 12 months Review source Reviewed October 2018 Virima is a great ITAM system 5 Virima has helped us understand more of our environment for IT, and helped with Asset, change and Release management. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ability to scan an internal network and fall all devices on that network. The Business Service Maps are great for finding communication between endpoints. Cons: The scans can be very slow and can vary in length. Vendor Response Thanks for the great review. The discovery scans are carefully designed not to impact network or device performance. The scan periods will vary depending on how much and how deep you choose to scan at one time. Performing deeps scans on hundreds of servers and the underlying network infrastructure might take some time but that enables the awesome Business Service Maps you like. Replied November 2018 Read More MW Mike W. Verified reviewer Telecommunications 501-1000 employees Used daily for more than 2 years Reviewed September 2022 Virima 4 CMDB discovery has been a huge asset. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Business rules, filtering, CMDB and ease of use Cons: The UI can be difficult at times. Can't customize your width of columns. Can't Administer database and backend stuff through the Application. Reasons for switching to Virima Expense and lack of CMDB Read More TL Taylor L. Verified reviewer Hospital & Health Care 5001-10000 employees Used daily for less than 12 months Review source Reviewed May 2019 Virima User 5 Very positive. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Great product; feature rich. Team seems responsive and looking to help us be successful. Cons: No cons. Feature requests are inevitable, and I have a few. Team seems responsive and open to them; would like some more visibility into the product management space so we can see where things fall. Read More EG Elaina G. Verified reviewer Banking 201-500 employees Used daily for less than 6 months Reviewed September 2022 Very adaptable! 5 We have had some glitches here an there and Virima support and team have been great working with us to get these issues resolved. I think Virima support has been very accommodating and helpful. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: We were able to work with our implementation team to set this product up to report and alert on hardware and software end of life dates so we can be more proactive about software and hardware. We can plan purchases of new equipment better knowing when assets need replacing prior to the expiration dates. Cons: I don't really dislike anything about the software. Reasons for choosing Virima Because of the customization they offered and we needed. Reasons for switching to Virima Horrible support, the absolute worst! Read More VR Verified Reviewer Consumer Goods 5001-10000 employees Used daily for less than 6 months Review source Reviewed November 2018 Great Asset Management software that interfaces with many different systems 5 We are still in the rollout phase with Virima, but their support has been excellent during this time. The reports we are seeing and the information we are able to glean will make the product pay for itself. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The business map views are really what stand out about the product. You have the ability to see an entire system, with all connections, showing port numbers, and expand that view to several hops. This gives you a dynamic view of business systems that is invaluable when troubleshooting or planning for impact of changes. Cons: Sometimes the interface can be a bit clunky. A little refining of the look of the product would make the user experience better. Read More VR Verified Reviewer Consumer Goods 5001-10000 employees Used other for less than 12 months Review source Reviewed October 2018 Virima is an excellent ITAM product suite. 4 Knowing the full complement of IT assets and the relationships of those assets to both protect them and to make more intelligent decisions in managing those assets. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Virima's intuitive UI and the business service maps are outstanding. The business service maps are a great visual representation of your CMDB - that was the differentiator for Virima during our POC selection. Cons: We had a few technical issues to overcome during configuration of our non-windows servers; however, the Virima staff solved all the issues and were great to work with. Read More BN Billie Jo N. Verified reviewer Consumer Goods 5001-10000 employees Used weekly for less than 6 months Review source Reviewed November 2018 Virma implementation and use 5 Support has always been helpful and resolved issue quickly. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: Ease on install and use. Intergration with ServiceNow was quick and easy. Cons: No being able to monitor legacy intermec scanners. This is due to intermec produce not allowing. 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