About CleanGuru

CleanGuru is a janitorial and cleaning services management platform that helps organizations streamline operations related to bidding, invoicing, scheduling, mobile timekeeping, geofencing, GPS monitoring, marketing, inspections, and customer relationship management.


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10 Reviews of CleanGuru

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(5)

5

4 stars

(0)

0

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 10 of 10 results

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April 2021

RAJ from ServiceMaster Janitorial by Neats

Verified Reviewer

Company Size: 2-10 employees

Industry: Environmental Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

CLEAN GURU SOFTWARE REVIEW FOR CAPTERRA

I have been with CleanGuru since 2014 and I did not have any experience in preparing a quote for residential and commercial bidding. I even owned other franchise and their system was prehistoric. I wanted to be able to bid on the spot once I have the dimensions and total area and I found Clean Guru doing exactly the same for my business.

Pros

The Ease. I have tried several janitorial softwares but have yet to find one even close to CleanGuru intuitiveness, exactness, and details , broad and specific , for me and my clients. Software Features: Excellent customer service and staff patience to assist in setting up the system for seamless integration for a quote, job coordination and completion, Quality Control Inspections and reportings, timesheet and scheduling check-ins, followed by Invoicing, use of succinct templates, and payment records. To top it off, Cleanguru has a training manual to assist if you are stuck on any topics. The modules are easy to understand and brief.

Cons

There is always room to improve in any business. CleanGuru though already competetive, can add on more features without increasing the customer acquiring costs. One of my least favorite was Quick Books Integration.

Reasons for Choosing CleanGuru

As stated above once I found Clean Guru I did not have to make a change.

Response from Clean Guru, LLC

Replied April 2021

Hi Raj, thanks for leaving a review of our software! Glad to hear our program/app and customer support is helpful in your cleaning business. And, yes, creating a QB API is definitely on our short list for new features. So glad to have you with us!

April 2021

Michael from Clean Sweep Office Cleaning

Company Size: 11-50 employees

Industry: Facilities Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Awesome resource for the cleaning industry!

Stellar!!! 5 STAR performance since we have been involved. We always get a call back or they answer the phone promptly. [SENSITIVE CONTENT HIDDEN] is our contact inside the office and he is awesome about giving full disclosure and providing answers to any and all questions. He has even walked me through the system to get to exactly the part I needed to make modifications or input required information! Very hands on customer service. We are extremely satisfied and have a better company because we found Clean Guru!

Pros

The easy of implementation- literally the day we bought the software we were using it to bid opportunities. The quick training videos kept us informed and able to use the product effectively. It was and still is very affordable!

Cons

We are very pleased and do not have any dislikes at this time.

Reasons for Choosing CleanGuru

Value, reputation, quality of their offering, pricing of the package and they have done the work and are very knowledgeable in our industry. They are trustworthy allies!!!

Response from Clean Guru, LLC

Replied April 2021

Hi Michael, thanks so much for taking the time to leave us a review! Great to hear our app and many of the features are working well for you in your cleaning business. So glad/proud to have you with us!

November 2018

Juan from JV Cleaning Services

Company Size: 11-50 employees

Industry: Consumer Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

3.0

Functionality

3.0

November 2018

Really outdated look

Pros

Liked the simplicity of it, the plans are ok you get one module for the basic plan but overall I couldn't continue using it. It is a eye sore. The system looks like something out of the 90s.

Cons

The cost per plan, the look of it, just seems really outdated and old.

April 2021

Greg from Beneficial Building Services Inc.

Company Size: 51-200 employees

Industry: Facilities Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Beneficial Building Services Inc. loves CleanGuru!

CleanGuru is one of the best investments my firm has made -- it enables us to quickly come up with competitive market pricing and also helps us keep our company wide budget in check! Thank you for everything you do!

Pros

CleanGuru is extremely user friendly and adding modules within their interface is a breeze! This software enables us to compile a quick yet competitive budget for any size prospect. Once signed up, the transition is easy and seamless. In fact, I use the mobile app often to verify max wage rates and profit margins to double check we are in line with our budget.

Cons

Honestly, we cannot think of any major cons to this software at CleanGuru!

Reasons for Choosing CleanGuru

The pricing seemed reasonable and the product appeared to consider all aspects of the our industry. We are a Midwest company, from the Buckeye State, and we enjoy partnering with folks that share our same ethics, morals and knowledge of the industry.

Response from Clean Guru, LLC

Replied April 2021

Hi Greg, thanks so much for leaving a review of our software! Glad to hear our app is working well in your cleaning business.. So proud to have you on the team!

May 2021

Billy from Billy Russell Cleaning LTD

Company Size: 11-50 employees

Industry: Facilities Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

A Must have Software for a growing cleaning company

I'd followed CleanGuru and [SENSITIVE CONTENT HIDDEN] stuff for a few years before buying, i always liked the honesty and straight forward approach in the videos, i related a lot to it, i had an opportunity to have a zoom call with [SENSITIVE CONTENT HIDDEN] a few weeks ago, he is exactly how he is on his and CleanGuru videos, the whole experience with Cleanguru has been fantastic, genuinely want to help people, i like that, i can't recommend them enough

Pros

I like the ease of use and the professional looking finish of the proposal, the help it gives you in judging the times the jobs should take to do on a daily basis

Cons

it took a bit of time to convert some of the wording from American to British, but once its done once thats it,

Response from Clean Guru, LLC

Replied May 2021

Thanks Billy for taking the time to leave a review! So glad to hear you value and trust our program... and people. Proud to have you with us.

June 2020

Wojciech from Attraction Cleaning Services Inc.

Company Size: 11-50 employees

Industry: Hospitality

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Clean Guru is Best

Great experience anybody can use it

Pros

Easy to use and all the tools commercial cleaner would need. Biding and inspections

Cons

No reminders to clients are available however they told me that they are working on it, and will be available in the near future

Reasons for Choosing CleanGuru

Again simply required to fill out a few items and price is ready in minutes conformed in a beautiful contract format. Love it.

Reasons for Switching to CleanGuru

Jobber excellent software however generic lot of simple features missing same about House call pro finding myself paying annually $4200 and doing many functions manually. NOT acceptable

April 2021

Sergio from The Royal Cleaning Co

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Exactly what we need!

Amazing experience from the software side to the Amazing customer service they provide, definitely a +++

Pros

No digital signature for new clients. However after tlaking to their customer service they assured us that it is on the works.

Cons

Ease of use, very easy to navigate and understand

Response from Clean Guru, LLC

Replied April 2021

Hi Sergio, thanks for taking the time to leave us a review! Glad to hear our app is helpful in your cleaning business. As you mentioned, digital e-signature is on our list for new features. So glad to have you on the team!

April 2021

Carolina from J&S Building Maintenance Inc

Company Size: 51-200 employees

Industry: Facilities Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Great product for janitorial crews!

Pros

This is a very user friendly and easy to to set up software.

Cons

We create tickets/work orders and we started using a different software for other services because CG does not have a feature where we can create only one ticket with internal features and external features. The field tech sees everything we input, in other words.

Reasons for Choosing CleanGuru

We had only CG and started using Jobber recently

Response from Clean Guru, LLC

Replied April 2021

Hi Carolina, thanks so much for leaving a review of our software! And, appreciate your feedback on an internal feature for tickets/work orders - we'll definitely discuss with our programming team. So glad to have you with us!!

May 2018

Anonymous

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

5.0

Functionality

2.0

May 2018

It is a little clunky but useful in estimating.

I like the way you can customize your bid to fit the estimate. The bids are pretty close to accurate and provide a good launching point for your price.

Pros

I like the many options you have of tailoring your bid to fit the company you run. The customer service techs are always available and very friendly so you don't feel like you are hassling them.

Cons

It is very confusing to use and training is required fro each aspect of the bidding tool. The user i interface is also not very friendly to the user.

August 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2018

Does the hard work for you!

Pros

Love the wizard functionality. Makes creating a bid proposal fast and easy!

Cons

I don’t have any complaints. Product does what it says it will do.