--- title: "Otuvy Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Otuvy. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Otuvy is a good fit for you!" source_url: "https://www.softwareadvice.com/janitorial/cleantelligent-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Field Service Management Software](https://www.softwareadvice.com/field-service/) / [Otuvy](https://www.softwareadvice.com/janitorial/cleantelligent-profile/) / Otuvy Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/janitorial/cleantelligent-profile/) Reviews [Alternatives](https://www.softwareadvice.com/janitorial/cleantelligent-profile/alternatives/) # Otuvy User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 38 ### Secondary ratings - Ease of use: 3.9/5 - Customer support: 4.2/5 - Value for money: 4.2/5 - Functionality: 4.0/5 ### Rating distribution - 5 stars: 17 reviews (45%) - 4 stars: 15 reviews (39%) - 3 stars: 4 reviews (11%) - 2 stars: 1 reviews (3%) - 1 star: 1 reviews (3%) ### Most mentioned pros - I love all the customizations - makes customers feel heard. - We use the data in a variety of ways, but it has had a great impact on assisting us in directing the training of employees. - I like the fact that the product is easy to use and set perimeters. ### Most mentioned cons - Setting up information can be difficult to complete (sublocation templates), especially when a location has multiple buildings. ## Otuvy customer reviews Showing reviews 1-25 of 38 (page 1). ### Cleantelligent review Virginia Commonwealth University - Overall rating: 4/5 - Reviewer: JOHN M. - Verified reviewer: Yes - Industry: Education Management - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Cleantelligent is a good mobile report writing tool for inspecting housekeeping in commercial buildings. I use it 5 days per week and it is very reliable and easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the ease of use and the automated report writing. #### Cons It is not easy to include a picture with the report. Imbedded. Therefore we must take a picture and email it to the cleaning contractor separate from the cleantelligent report for the same property. I would like for the scoring system to be number driven rather than color coded. I would like the numbers to add up to 100% total to weight incentive paid out for good contractor performance. #### Reasons for choosing Otuvy Cost and simplicity. #### Reasons for switching to Otuvy We were using hand written papers to inspect the housekeeping prior to using cleantelligent. Cleantelligent is an upgrade. --- ### Great Software to enhance Quality control - Overall rating: 5/5 - Reviewer: Wade H. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I absolutely love this software. CleanTelligent is an integral component of our Quality Control Program #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros CleanTelligent has provided us great way of monitoring the service we provide our customers. It allows our team to trend inspection results and allows us to adjust training needs. #### Cons Missing - a manual; there are many features and options within CleanTelligent however, it takes a great deal of time to discover these options and learn how to navigate and design reports. #### Reasons for choosing Otuvy We were fortunate to acquire CleanTelligent with in the first few years of its offering, it just made good sense! We have not looked back or regretted that decision. --- ### Accountability - Overall rating: 3/5 - Reviewer: Jeff O. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I work with CT at Harvard, and also work with Smart Inspect which has awesome reports. When not at Harvard I am an administrator of OrangeQC for 5 companies, and 360 Facility for 2 companies and a founding creator in 1999. Your software could be improved in comparison. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Customizable by our company to fit our needs #### Cons NO GPS Tracking - very important when dealing with sub-contractors. --- ### CleanTelligent is user friendly and great way to communicate with both my clients and staff - Overall rating: 4/5 - Reviewer: Roxanne M. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I was extremely skeptical at first. I honestly didn't think I would use it as much as I do! Now its the first thing I open in the morning and before bed every night! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros I love the ability to communicate to my team and the customers in real time. in our line of work communication is the key to success! I also have staff who are not tech savvy people and they picked it right up. I'd say its as user friendly as an Iphone. #### Cons I would like to be able to change the bar code system to allow me to send information to my team daily. for example if there was a complaint I would like the information put in the system and supervisor to be able to check off the that it was completed. --- ### Overall very happy with the product - Overall rating: 5/5 - Reviewer: Rebecca C. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 1001-5000 employees - Product usage: Used monthly for less than 12 months - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, we're happy with the software. We would be better off to use more of the features but that's because it's hard to get buy in with operations. I think if the name was branded other than CleanTelligent, it might be considered more widely used as an inspection and inventory system more so than just janitorial inspection. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It allows us to track deficiencies and trends so that we can provide more training and emphasis on what we're having issues with. It also allows us to correct our deficiencies before they are a customer concern. Our Federal customer tracks quality using old forms written on paper and often only deficiencies. We have the system that allows us to print out all of what was inspected, the scores, trends we found in our deficiencies so they can be trained to but most importantly, it includes what we did right as well. It's also pretty easy to use for the end users (whom vary in technical skill). The App is convenient to use on the phone and get real time progress and close work orders. #### Cons It's a little tricky getting some of the admin stuff done correctly and then if something is incorrect, you can't remove it, you can only deactivate it so they system gets a little cluttered. --- ### Great software fit - Overall rating: 5/5 - Reviewer: Eric G. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good. Service oriented company with good support. I have used it since 2007. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the software solution fits for our industry and partners and is based on our scopes of work and service delivery with out a lot of customization. Very easy to use and and a lot of flexibility. #### Cons There is no API connection and would like to connect the software to our other systems --- ### WA feedback - Overall rating: 4/5 - Reviewer: Christopher C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I haven't used anything else for Quality Inspections but this seems to meet all of our needs and the price point is right for the features available in the software. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I like the inspection features and electronic notification process. I also like the dashboard feature. #### Cons It is difficult to set up and establish all the locations and sites. Reporting could be better. --- ### Software Review - Overall rating: 3/5 - Reviewer: Kerm T. - Verified reviewer: Yes - Industry: Education Management - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Ease of entering data, able to upload photos. #### Cons Company customer support difficult to find when you need it. You need to be very competent in their software in order to manage it. #### Vendor response Kerm, thank you for your review. To contact CleanTelligent Support, please call 801-874-3443 ext. 3 or email support@cleantelligent.com. We're always happy to help! Replied September 2019 --- ### Reports Made Simple - Overall rating: 5/5 - Reviewer: Clifford E. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Clean Telligent plays a major role for our organization. It provides a clear picture for our team on areas that may require more attention and the software gives instant feedback to team. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The software is user friendly and captures all the information I need to effectively do my job. #### Cons It is very difficult to find a fault in this software for me. --- ### From guinea pig to Super User - Overall rating: 5/5 - Reviewer: Justin S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall this is a great product. It started as a 2 year trial on my contract. It became beneficial to our inspections and reporting to our customers. I soon became what was called a super user. I had agencies coming to see how I used the product and if I could help others. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I liked that I was able to take the inspection sheet I was already using and implement it into CleanTelligent. It makes our inspections and reporting way more professional. I also like the data collection with charts and graphs. Also the Customer Service is Top of the line. They are always ready to hep. #### Cons Too many options. It is easy to get confused. I only use the options I need and I don't bother to learn the rest. --- ### Everything you need in One Place - Overall rating: 4/5 - Reviewer: Polly D. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I love all the customizations - makes customers feel heard. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The variety of options and customizations is outstanding! #### Cons Deleting and updating can be lengthy and time consuming. --- ### Janitorial Management Software - Overall rating: 4/5 - Reviewer: Ty B. - Verified reviewer: Yes - Industry: Chemicals - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I am happy with the CleanTelligent Software. The software allows you to record metrics and measure performance. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The software allows you to share performance KPI’s with customers within your organization. #### Cons Some features could use a makeover/ update. #### Reasons for choosing Otuvy Overall presentation provided by my CleanTelligent sales representative --- ### Great Work Ticket System - Overall rating: 4/5 - Reviewer: Chong L. - Product usage: Used unspecified for unspecified - Reviewed: September 2014 - Review source details: This review was submitted organically. No incentive was offered It helps us a lot. However, the report - i can't sort by the field i need. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 --- ### The Only Way to Assign, schedule and validate quality work - Overall rating: 4/5 - Reviewer: Justin S. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered I have worked with various quality control platforms for 15 years, and CleanTelligent-Otuvy has always been the best. The price is higher than on other platforms, and that can sting a little bit, but the different platforms are generally underwhelming, so you get what you pay for. We're happy to know that we're providing our clients with the best in quality assurance software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It does anything imaginable you'd want to document in the janitorial world. Additionally, the customer support is exceptional. #### Cons I would like to see an overall facelift to the admin side of Otuvy. The look and feel of links seems outdated - would like to see buttons instead and options to duplicate ... small things that would make the administrator's job easer. It just feels kind of outdated, which is bizarre because the finished product is very sleek and modern feeling. Additionally, I'm unsure if I'll ever come to like the new name. "CleanTelligent" was a great name that gave people an idea of what it is without them even knowing. It made things easier to refer to "CleanTelligent" because they could gather what it is, whereas I always have to explain/clarify "Otuvy." I understand the motivation behind a name change, but I really wish it had something to do with cleaning. #### Reasons for choosing Otuvy Clearly better. Just a matter of justifying the price, as it is so much higher than competitors that it makes the powers that be ask questions. #### Reasons for switching to Otuvy We wanted the best and these are pretty wimpy. --- ### Not much value - Overall rating: 2/5 - Reviewer: Matthew V. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Disappointing #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The QR codes are neat and very customizable #### Cons The back end of this thing is a nightmare! All the packages come with training because the back end is such a slog to get customer's input correctly. It gets even worse when you want to do something larger than just a single room you have to make templets and sub templets and jump from screen to screen trying to get everything correct but you still miss things. The second part is this platform is expensive! We paid 7K to start and an average of $260 a month for less than a handful of users. We then looked at rolling it out to all our sites and our monthly fee would have jumped to over $6800. Compare this to its competitor Swept, which uses a flat rate no matter how many users you have, and it was a no-brainer to switch. The last F U from cleantelligent was when they wanted to charge us $1000 to cancel ever though we had been with them for 3 years. We are going and never coming back. --- ### The software and the support are second to none! - Overall rating: 4/5 - Reviewer: stephanie h. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is a wonderful QA software for our janitorial service. It provides a high end customer portal that improves communication between our customers and our managers. Whether an account is big or small they are impressed by CleanTelligent and the associated branded app we use. The software has also been a great assist in navigating new requirements since the onset of COVID -19 . As an amazing bonus we have used the mobile survey function to record and document "disinfecting" routes in real time for our customers! We have used this documentation system in hospitals, schools and large commercial buildings. The customers love it and it keeps us accountable. It is a real differentiator from our competition. An example of the customer support ; I placed a call to customer support. A recording came on but I did not leave a message because my old brain kicked in and I figured it out myself, so I just hung up the phone. A few minutes later [SENSITIVE CONTENT HIDDEN] called my phone asking if anyone had called Cleantelligent! He knew a call came in and used the caller ID to make sure I was all set. That, my friends is customer service! #### Cons To be such a robust and flexible system there MUST be a lot of moving parts. CleanTelligent does have a lot of moving parts to learn and understand. However the implementation plan they have is well planned and thorough. We had hundreds of customers to enter and start but by the end of the training we were very comfortable with how the system worked. --- ### Communication Transparency - Overall rating: 4/5 - Reviewer: Angela B. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are able to communicate with customers. This basically replaces emailing for us and we have a very basic inspection set up but not able to properly track or review areas that should be available to us and the customer. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The transparency in communication between our customers and our company is a beautiful feature. It keeps everyone engaged. Everyone set up in the system are aware of what is happening and any resolutions; everyone is on the same page at all times. #### Cons Setting up new contracts is a very tedious process! From entering the client, location and contact...way too complicated and way too many steps to set up new customers! And Creating templates for inspections, job schedules, etc with all the bells and whistles that I’m sure must be available is also complicated. We’ve been using this software for more than 10 years and still have not perfected it. There is nothing consistent about how it’s set up so I’d never be able to explain it to another person. Is there some type of restructuring that can be done to the system to make it user friendly? I LOVE the concept but, goodness, it’s too confusing! #### Reasons for choosing Otuvy We wanted to have a web based tool for inspections and communicating with our customer. --- ### Quality Control Inspections - Overall rating: 4/5 - Reviewer: Arthur B. - Verified reviewer: Yes - Industry: Education Management - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The representative is always available for a web based teleconference with my team but requesting more cells or programs to be added to the existing software. Requested to be added to the pilot research or or requested to help customize a software program that meets our needs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Web based, paperless, intranet between schools users and can be reviewed by end users, school administrators and used to evaluate custodians job performance #### Cons Can not provide us with an individual inspection for each employee, can not give a internal building comparison between custodians, when a employee is assigned to another section of the building the software will not allow you to add a new employee in the section the employee left...it continues to reference the previous employee. The software will only provide us with 5 high scores and 5 low scores for areas inspected in the building. #### Reasons for choosing Otuvy Huntington has The best overall software program that met our needs for quality inspections but they wanted us to purchase all of our custodial supplies from them as a sole source. If we were to accept this agreement then the inspection software would be free. So we declined their offer. --- ### Outdated Software and Bad Customer Service - Overall rating: 1/5 - Reviewer: Travis H. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered I have been the primary Cleantelligent administrator for my company for 3 years. In that time, I think I have had only one or two positive interactions with your company. Your director of customer experience does not care about the customer experience. Every task in the application is an uphill battle of finding the right UI option, figuring out how it works, and (hopefully) not having to contact customer service. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The software has a lot of very useful features for our organization. When the system is configured right, it generally works well. #### Cons No production-ready API, all changes manual, interface is extremely complicated. Naming convention is extremely confusing. Actually getting a response from Courtland feels like winning the lottery. The report mechanism (flash) is clunky and will no longer work at the end of the year due to flash's age. What you're replacing it with, the visualizer, requires an additional fee to use. What if I just want basic reports? Does your software no longer offer that? If I want to do a bulk data change, I am charged $25/hr for data entry. No other software company in existence does this. --- ### great for accountability and effectiveness - Overall rating: 5/5 - Reviewer: Brandy E. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The data and information we are able to utilize provide us with the ability to see the impact and how our employees are performing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to tailor the product to meet our needs for inspection and reporting (pulling data) has greatly increased our ability to track how our employees are completing work and for correction. We use the data in a variety of ways, but it has had a great impact on assisting us in directing the training of employees. #### Cons Setting up information can be difficult to complete (sublocation templates), especially when a location has multiple buildings. #### Reasons for choosing Otuvy CleanTelligent offered us a way to look at deficiencies and non-deficiences so that we could also know what was being done correctly. At the time other products only offered work order type services. --- ### Software Program - Overall rating: 5/5 - Reviewer: Channing J. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CT has been very beneficial for us, but the shining star from the beginning has been [SENSITIVE CONTENT HIDDEN]. She helped me choose the software, implement the software, customize the software and continuously helps me with day to day updates/changes/new ideas she thinks I will like/etc. She truly is a great asset to CT and I know I wouldn't feel so strongly about the software if she wasn't such a rockstar and always helping us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really like the new dashboard, and how [SENSITIVE CONTENT HIDDEN] was able to customize it for us. I also like that this program allows us to keep the majority of our information all in one place, which helpful since the majority of our customers and employees are on the go. #### Cons I feel like the app could be improved a bit, and we are still waiting on a few customization that I feel once implemented, will greatly impact the efficiencies that CT provides us. #### Reasons for choosing Otuvy Fit our needs and was more specific to what we do, which is janitorial. Also, implementation timeline was quicker as we weren't starting from scratch. --- ### Long Time User - Overall rating: 4/5 - Reviewer: Denise P. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have always recieved good value for our money with CleanTelligent. It is eacy for our crews and our cusotmers to use. Even when we had a large customer who did not give their people access to the internet, we were able to use the software, get customer sign offs, keep track of the qualilty of ser4vice in those stores and provide the customer with reporting. The most important point I would make about CleanTelligent and probably the greatest reason we have remained with them over so many years, is their level of committment to customer service. There have been many times when we did not know how to make something happen and their service personnel sstepped in and did the job, regardless of the level of difficulty. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This software gave us a platform for going from paper forms to electronic data capture with all the advantages that includes. #### Cons The software is not really intuitive and felt very cumbersone at first. However, we have beenusing it for many years and it has evolved and improved over time. --- ### Daily Usage - Overall rating: 3/5 - Reviewer: Debbie B. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CleanTelligent allows me to work from home and still communicate with my operations managers and subcontractors. It allows me to know when a work order has been completed and what action is needed. I would recommend this product to others in my field. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros I like the fact that the product is easy to use and set perimeters. It is easy to train a new person quickly on the use of CT. The ability to interact quickly with field personnel is outstanding. #### Cons The thing I like least about the product is when searching in history mode. The delay to find a work order in history is frustrating. Especially when on a call with a client. #### Reasons for switching to Otuvy Upgraded --- ### Makes my Job easier. - Overall rating: 5/5 - Reviewer: Gabe D. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CleanTelligent has allowed me to be more proficient in my role as a manager. The ability to track worker orders and have an ongoing compiled record for each job we do at each account has been invaluable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and ability to track work orders #### Cons None. This software accomplishes everything we need it to. --- ### User Friendly - Overall rating: 5/5 - Reviewer: Ashley P. - Verified reviewer: Yes - Industry: Utilities - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of access and use has been amazing, it's easy for us to train our management and supervisory teams no matter their skill level. Allowing us to efficiently manage our customers needs. #### Cons Inspection templates and be bulky and hard to assign. ## More reviews [Next reviews](https://www.softwareadvice.com/janitorial/cleantelligent-profile/reviews/?page=2) --- Otuvy Reviews, Pros and Cons - 2026 Software Advice