If I have an issue - Resortcleaning is either a text or email away! They have NOT let me down!

I’ve used Resortcleaning since 2010. I have watched the company grow and help countless others with the ease of the Resortcleaning system. The features are easy to use, the upgrades over the years have been extremely critical as our hospitality industry has grown and changed! [sensitive content hidden] and his team always exceed our expectations when new features are added! Resortcleaning has helped our family business grow with keeping track our cleaning staff, property owners and managers rentals, our beach vacation rental equipment side, our maintenance to properties, and in the last few years with our own Airbnb rentals! We continue to choose using Resortcleaning.com year after year…[sensitive content hidden] provides our company with endless possibilities to run our business from anywhere …the dependability, functionality, and its a great price point for us to continue to grow and evolve using the system.

Quickbooks doesn’t communicate back to Resortcleaning - hopefully one day that will evolve and communicate to each other! Sometimes I feel like I’m double working on tracking.

I was OK using a spreadsheet to manually track my cleanings until I decided to grow. As I added more clients and staff, ResortCleaning grew with me. As I needed to add features to help me manage that I had not needed when I was a smaller company, the staff helped me know what features were best and how to implement them.

I love how the system integrates many aspects of running a vacation rental cleaning business into one solution - integrated appointments, scheduling, inventory, payroll reports, inventory with credit card processing all in one place. Fewer clicks = more time to manage my business instead of being stuck behind a desk.

Getting started is a little learning curve. The look and feel was different than what I was using before. But the customer service is fantastic. I can schedule training calls to learn about new features, bounce my processes off the staff to get their opinion of the best way to organize my work flow and also email in specific questions. They always reply promptly.

This is by far a great device for the 300 plus customers that we have. The level of customer service along with its ease of access to my clients is instrumental in my success. I love it and the people who work there are honestly great people! I have been with them from almost the beginning and have seen the positive changes they have made and contributions to the VRBO community

The Customer Service is beyond awesome. The entire crew has helped us in every kind of problem that has ever arisen and even developed components to help us. They have spoken with our customers in order to make the ease of transition smoother and its a big reason our customers stay.

We use an alternative system for billing, but we have spoken with other companies who use resorts and they love it. I am positive it works well.

The customer service is outstanding and prompt. I cannot imagine running my business without it!

The time and the headache of communication with staff is a thing of the past. I used to spend hours assigning cleans and hoping things weren't overlooked. Resort Cleaning has taken away so much anxiety and frustration and given me back hours of my life. I love the accountability that it places on staff as well.

I have not found anything to complain about.

Second to NONE. PERIOD !

Resort Cleaning makes running my business in an ever-changing environment very easy. I would be lost without this Product, the Company and their amazing staff.

If I had to pick one thing, it would be the recent upgrades. However, I am aware change is necessary to grow and improve business functionality. As such, I am now adept to using the software after the changes and it has made things even easier than before.

The big benefit is that we are not working with paper scheduling, everething in in one program and Housekeepers are able to check in and out when the clening is completed, then Inspector is awere that service is ready to be inspeted

Resort Cleaning is a easy program to work with, team is always helping with any issues or questions that we have

I don't feel that something is mising in the program, for us as Housekeeping department everething is on and working good

I can sum it up in one words WOW!!!

We recommend resort cleaning to anyone in the hospitality / vacation rental cleaning field. Resort cleaning will steam line your business from a operational standpoint and increase your bottom line.

Their is nothing i can say that i don't like.

love it

easy to use, convenient, keeps track of everything and also payroll

new update made it a little more difficult to use

Every aspect has helped our company grow to where we are today. Could not done it with out Resort Cleaning.

There is nothing I would change about the system.

It has been a great experience and having [sensitive content hidden] help has truly made all the difference!

The integration and the customization as well as the support and customer service!

Not being able to add recurring fees for invoices without creating additional appointments