Swept
About Swept
Awards and Recognition
Swept Pricing
Our pricing is dependent on which package you choose - Starter, Professional or Advanced. All packages come with a minimum of 15 locations.
Starting price:
$180.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Swept
1 - 5 of 77 Reviews
Evan
11 - 50 employees
Used less than 12 months
OVERALL RATING:
4
Reviewed October 2021
Great Startup
Tammy
Environmental Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
We love SWEPT!
Overall I love this platform and it was a stress-free learning curve for our employees.
PROSIt is very user friendly, our employees like using it, and it is great for communicating with customers.
CONSI would like to have more storage options under the employees such as being able to store their photo or emergency contact information.
Reasons for switching to Swept
Better price and more features.
Vendor Response
Tammy, its great to hear your team like using Swept and got up and running with ease. Please continue to let us know how we are doing, thanks for the feedback.
Replied June 2020
David
Commercial Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
Excellent product
I like this product a lot. Makes my job easier to supervise our employees
PROSThis app allows us to perform inspections at client sites, inform cleaners of expectations we and the clients have and to let the clients know if there are issues or maintenance requests needed,
CONSThe new app has it's issues where typing notes causes the inspection results to drop behind the keyboard as you are typing which Swept Support, once informed worked to start finding a fix immediately. Customer support has been very receptive to feedback. Also it sometimes takes a while to load a page.
Vendor Response
Hi David. I'm so glad Swept is making your job easier - that's what we are here for. We are always looking to evolve and improve, so we appreciate you reaching out to our support team. Our goal is to be the most trusted janitorial software out there. Your feedback helps us know where we can improve.
Replied December 2021
Bruce
Facilities Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed November 2021
Whitlock Building Services
We like the Swept as a concept. Hard to consider switching based on the number of clients who use Swept. I need more Issue Management tools to assist with retaining clients and team members. Swept does not listen to the end user or at least does not listen to our requests and we have been begging for support. Its just awful to be tied to a product where you have to build excel spreadsheets to finish the mission of data management when Swept is a database capable of providing assistance.
PROSallows me to speak with cleaners and clients directly. Allows me the ability to audit w/ pictures...
CONSthe new updates now limit my ability to see specific client and supervisor feedback. I am also limited to the length of my notes . Swept does not aggregate Issue Management data details or allow me to pre-schedule push notifications which could be used as a reminder to improve service delivery( example: Remember on Friday we clean the refrigerators...)
Reason for choosing Swept
We were new to the business , where introduced to Swept and really liked Swept however as we grow our business the Issue Management data, ability to send automated push notifications and other service delivery features are just not enough
Vendor Response
Hi Bruce, Thanks for your comments and for taking the time to leave us a review. We are always open to suggestions and we appreciate your feedback.
Replied December 2021
Steve
Facilities Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2021
I love the app, it truly helps with loss of time and money by tracking employee production.
It's been really good.
PROSThe fact I can see where they are and how long they worked.
CONSThe messaging has really taken a step back with this last update. Our employees text when they arrive on site and when they leave, which makes it easy for a manger to look at their phone and know whether or not someone is at their location. Now you have to log onto the app and check the app for who is working where. It's several steps that our people shouldn't have to do when they are in the middle of a job. It doesn't seem like a tough fix to time stamp EVERY message that is sent... I helps when people can't log in or out for some reason. Backup processes...
Vendor Response
Hi Steve. Thanks for your comments. We are so happy to hear that Swept is helping you. We are always innovating and evolving to meet our customers' needs so we appreciate your feedback.
Replied December 2021