DaySmart Pet vs PetExec

RATING:

4.2

(167)

DaySmart Pet has 167 reviews and a rating of 4.22 / 5 stars vs PetExec which has 670 reviews and a rating of 4.57 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (167)
4.6 (670)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
March 15, 2024
November 17, 2023
Pros/Cons
  • Pros

  • I love the automated reminder emails and text. I also love the ready for pick up text.
  • Before I got into the entertainment field, I was in business with my sister and we owned a small grooming salon. This software was the best.
  • Cons

  • People are double charged if not done one at a time. Software creates duplicate time slots for employees which crash the system and make random appointments disappear from the calendar.
  • No real con as the only negative is because I needed something that is unique.
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  • Pros

  • User friendly interface, fantastic customer service (quick, friendly, helpful).
  • It is easy to use and we find it intuitive. We love the fact that we can be paperless, as well as the credit card integration.
  • Cons

  • So if a client used a daycare used petexec, i cannot use their email as their username, because the other company ALSO used it as the username. This is def my number 1 complaint.
  • The unic problem that Theo have is a Wasted space.
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Pricing Range
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$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos