This software is fantastic, overall! It has made managing a business a thousand times easier and has saved me so much time. I spend less time scheduling appointments and marketing, and more time grooming! I wouldn't be without this software. I highly recommend you try it out, you won't regret it!

I LOVE this software! It has seriously been a lifesaver. There is a management option for aspects of a grooming business that I didn't even think of. There are three plans that you can choose from, depending on your business. My favorite options to use are Facebook booking and recurring marketing. These two options have saved me so much time and heartache. I honestly wouldn't be without this software!

It's hard to find a con, but if I must, I'd have to say that the pricing is a little high, especially for the starter plan. However, the flip side to this is that the software is just so useful that you really don't mind paying for it. The higher your plan, the more features you get. I'd still recommend it!

I like DaySmart and really love that I have it on my phone and can check throughout the day! I have used other softwares but for a larger company this is great product!

It’s easy to navigate and makes life so much easier with the reminders for clients! It’s pretty user friendly in that you can figure it out on your own. There are many different ways to schedule or maintain your day.

It is a little hard to teach new people how to use because it has so many different ways to achieve what your trying to do.

Pathetic. Its been six months of trying to get illegal charges removed. Also you cannot easily transition as to download your own data its a nightmare.

Nothing nothing nothing nothing nothing nothing

Illegal charges which cannot be reversed as there is no customer service. You cannot download your OWN data!

We used to use other software to schedule our appointments in our grooming salon, but found that there was a lot that we couldn’t do. Then we found DaySmart Pet and decided to try it. The software is perfect, it has everything we need. It integrates easily into our website, allows customers to book online on their own, sends appointments to us in a nice easy to see schedule, and sends reminders and pickup texts automatically. We are able to keep track of the pets easily and add or see any notes that may be relevant to the pet. I feel this has made us much more efficient! I would highly recommend to any salon.

I like how easy it is to schedule appointments and communicate with our customers. I also like how much information I am able to collect about each client to see anytime needed.

I would like to see more customization offered, such as the ability to personalize texts sent to customers.

Daysmart has so much information about the pets available plus lots of reports.It is easy to see the schedule at a glance.It is easy to run payroll! It is easy to learn basic functions

It is slow! It can be glitchyBooking would be better if you could set what times groomers perform certain services and then fill it in with appts. That would work well for online booking as well. Online booking does not work for more than one appt at a time. It is difficult to find settingsWhen using their cc it crashes all the time so we have to enter manually

We used PetDesk for over a year, they ended their grooming segment of their software and we were referred by our sales rep to try you all.

It is specialized to the pet industry. I also like the marketing feature with the ready templates

Just a few additional steps to send customers message their pet is ready and to schedule their appointments. There is no application for customers to have on their phone to request appointments

I like it but there are some very easy fixes to make it more user friendly.

I like that it is easy to use and payroll is easy.

There is no space for additional people in the household to have contact info, there is not place for legal forms that we need to have on file. I can't hover over an appointment space and see the time... sometimes we book at the wrong time because we have so many people on the schedule.

For the most part I'm not unhappy with the product my biggest beef is that for the amount of use that I get out of the overall product the amount I pay is ridiculous. I'm only using it for my appointment scheduling and half the time I can't see that.

The longer I use the product the more I learn about the product. I am happy with the overall performance there are some things that I would consider to be a little bit annoying.

It's been 12 years I've been using this product and I still don't know all the ins and outs because I think they change rather quickly. I think the cost to use this product is excessive and I have been looking to find a much better way of managing my appointments. As a Canadian the price is like $170 a month and then you can access any of your other groomersTo see what's going on even though you're the administrator and the manager and the owner. And that certainly annoys me. You're a number of other things I could probably mention but I'm not gonna get into it.

It's been great, anytime I had an issue costumer service was always very helpfull and the sofware was down only a handfull of times in the last 2 years

It's very easy to learn how to use the software and it is visually pleasing. It runs smoothly most of the time and I like that I can access my appointement book anytime and anywhere with the cloud.

Mostly the price. For a 1 person business it is a big expense to commit.I recently had to downgrade to the cheapest version but now I do not have the tools that where actually making the app more efficient like multi check out or payroll, but at the same time I dont believe 2 features are worth doubling the price of the software. I would love to have an option to choose what I want as I dont use the features I have (promotions, products, employees, schedule)I am not a big fan of the cancelation process. If a client doesn't show i dont have an option to add a fee or notify them and have to do it all manually

They work on problems but could be better at it.

Software is easy to use and app Is good for not being near computer right away. Keeps day organized and customers like the added features.

Card reader get one then goes out have to hand key in and sucks. When app and software goes down u have to wait need to update more often and talk to others using it what can help. Still need card reader that works for me.

It was poor, and the Card Pointe credit card services was a gigantic scam.

The reports they had available were comprehensive.

Customer service treats the customer like an idiot. They also don't care what you need as far as functionality goes. After 3 years of begging for certain functions and being told at some point it might be added we gave up.

I schedule a year in advance or more and can easily do this with DaySmart Pet. The week & day advance appt reminders are a time saver. My clients love it!

Easier upload & access of photos (I take after photos of the groom). Easier upload & access of ancillary documentation - I have a 3 page grooming consent & client info form that I'd love to have integrate easily. Not happy when the price went up, especially since I'm a one woman shop & the features I use haven't changed in 10+yrs.

Terrible. Left them after a year. Should have done it right away but kept believing them that the product would get fixed. They should refund me at least 1200.00. I paid 200/month for services that didn't work and still don't.

Not much. The product was very old feeling and I guess the one thing MoeGo doesn't do that Daysmart did was mark the notification that a dog was ready to pick up in a different color. MoeGo is so much better at everything else, including block scheduling, that I'll forgo that for a few months while they add it. So many upgrades already delivered from when we moved to them that I bet it will be there Amon the next few months.

The customer service can't help because the product is full of place holders for future entices that are currently not available. But they refuse to downgrade your subscription to only charge for what is actually working. Reputation management doesn't work because the reviews don't actually go to Facebook or google they go to Daysmart which isn't anything anyone looks at. Several other things are like that.

Overall, I really like the program. With any programs out there, there is always little hiccups and the DaySmart team seems to really care and continues to make improvements. I have worked with a couple members of the Day Smart team, like [SENSITIVE CONTENT], and they are always kind, caring and helpful.

I really like that I can see my appointments along with my other groomer. I can color code the different services and modify them pretty easy.

Some of the organization within the tabs is a little off. It would be nice to have one search section that you can look for the owner or pet, instead of either or. The flow/set up between the app and the website doesn't exactly much up, so it may take an extra sec to figure that out. I'm hoping the option for creating our business' website can expand more and become more user friendly.

Tried online booking for over year and eventually had to give up. To bad they can't update to fix problems

This look of the site is amazing and ease of use for salon is great.

Unfortunately this system will add clients as new client to existing database if the client doesn't put in the exact same information that is in the database already , causing groomer to have to search through database for notes on pet and causing false reports. Giving clients their own code to input instead of all their info would help this. Also, Clients with multiple pets have a difficult time booking as the "plus" sign is small. Should add "additional pet" button allowing for that pets name and service to be added. If that client has 6 dogs but only wants to book for 2, the salon has no idea which pets they are booking for. I spent 30 minutes every morning trying to fix clients appointments. :( Also, overbooking large dogs was a problem. Having a limit amount for groomers to accept would be nice. I just had to add "large dogs must be booked by phone"

Overall its been fairly user friendly and support has always been so quick and helpful

Daysmart has been so great in our day to day use. We recently learned how to color coordinate appointments which has been so helpful especially with teaching new people the systems.

I wish there was a way for clients to upload their vaccines and for them to request appointments/times with out actually booking them

able to easily book clients and enter retail as well as run reports

easy to book and organize clients and pets. Love the credit card processing has great rates and intergrates with pos

avoiding of duplication of vet clinics when enter pet information

My Spanish is great to the company try to steal from me and now I can’t access any of my clientele information because they don’t have the program anymore

There are no pros the company won’t work with me. They won’t do anything about it after thousands of dollars spent they just want to keep my money and won’t help with the program all I’m trying to do is re-download Dan program.

I like [SENSITIVE CONTENT] these guys are thieves downright thieves

Very good! Stop writing down appointments. This software is an easy transition.

I love the ease of making appointments and the reminders that are sent out

Sometimes It takes awhile to.connect to wifi and the sync feature has to be manually used

There are no real problems. I love this software!

I like the app, you can look at your schedule and make changes if need be or pretty much do most of what you can do on the computer software. This software eliminates the need for anything else organizational-wise at work. You can figure payroll, schedules, commissions, proficiency, send reminders, etc.

The app is very slow if you are trying to reschedule a client.

It’s been really good

I love the reminder texts to customers, I love the ease of rebooking people as well

The breeds of dog never save into the file

Somewhat user friendly. Versatile easy to set up.

Unable to download clients address and info independently. This affects trust with the companys clients having their information not designated to where they personally choose to utilize our services.

DaySmart customer service has always been amazing. Thanks [SENSITIVE CONTENT] for easy onboarding of the cloud! You guys are so helpful!

I've been using DaySmart for over 15 years and it has always been a key ingredient to making my day smooth for clients and employees

I'm still getting used to the cloud version but I like it better so far.

I am able to have dogs scheduled worry free. With DaySmart Pet I don't have to worry about accidentally forgetting to put a dog on the schedule.

I love that clients are able to schedule their pets on a day that is convenient for them. I love that I am to block days or times off that I need.

I haven't found anything that I don't like yet. Everything is so easy to use.

I like this software and it is easy to use and fairly inexpensive. The grooming appointment book is easy to use from my phone.

I would like to be able to review my boarding appointments and make boarding appointments from my phone. It can't be reviewed easily right now.