1 million+ businesses helped. Get advice
Get Free Advice
BookyWay vs eSoft Planner
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.8 / 5
4.4 / 5
Value for Money
4.8 / 5
4.7 / 5
Customer Support
4.8 / 5
5 / 5
Functionality
4.5 / 5
4.2 / 5
Last Review Written
February 23, 2025
January 29, 2025
Pros/Cons
Pros
- I like this appls because it allows me through its mobile version to attend online class ,or to record them. Very easy to use and accessible to all at a very good price.
- It's affordable and it's really easy to reach out to Bookyway for help. Web based but you can use on anything.
- Everithing ,easy to use ,and cheap and exelante. Thank you BookyWay for helping us.
Cons
- But the admin side for making changes is a little poor and can be frustrating.
- For admin it's a bit of nightmare making changes, especially if you notice a small mistake on a recurring class and then you have to go delete the class and renter everything.
- At times the software can run a little slow and be a little ‘ jumpy’ Very limited choice of exercises for client personal programme.
Pros
- I like that the staff is incredibly helpful and quick to respond to emails and help desk questions. I like that they have yearly trainings at multiple times to meet the needs of all users.
- Its easy to manage and it does exactly what we need it to. When I need help with anything the employees are always pleasant, knowledgeable and solve any issues we have.
- Positive and generally satisfied. I appreciate what eSoft does; especially the exceptional customer service which is beyond exceptional.
Cons
- Memberships should begin on the first rental not when purchased. Teams option fails miserably.
- When instructors add availability, they cannot see what is happening in the facility or by month. They complain that adding time is tedious.
- Been with them for appox 10 years and still using them...If I had a problem, I would.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
