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BookyWay vs Mindbody

BookyWay vs Mindbody

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Overall Rating
4.7 (312)
4.0 (2848)
Ease-of-Use
4.8 / 5
3.9 / 5
Value for Money
4.8 / 5
3.6 / 5
Customer Support
4.8 / 5
3.8 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
October 1, 2024
October 2, 2024
Pros/Cons
  • Pros

  • I like this appls because it allows me through its mobile version to attend online class ,or to record them. Very easy to use and accessible to all at a very good price.
  • It's affordable and it's really easy to reach out to Bookyway for help. Web based but you can use on anything.
  • Everithing ,easy to use ,and cheap and exelante. Thank you BookyWay for helping us.
  • Cons

  • But the admin side for making changes is a little poor and can be frustrating.
  • For admin it's a bit of nightmare making changes, especially if you notice a small mistake on a recurring class and then you have to go delete the class and renter everything.
  • At times the software can run a little slow and be a little ‘ jumpy’ Very limited choice of exercises for client personal programme.
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  • Pros

  • They way you book for a service is very good, the dashboards they have are very good on the system. The system provides an insight snapshot to what is going on today which is great.
  • I like your personalized attention and that your response has made me feel valued as a customer and gives me the confidence that I am supported at all times.
  • You can favorite the places you frequent so it's easy to access exactly where you want to book. I like the flexibility and it helps that you can use it on your phone as well as computer.
  • Cons

  • This system is a constant source of grief. It double charges clients all the time, they say they are "trying" to get it to stop, meanwhile I get a dozen furious calls a week from clients who complain.
  • It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.
  • Besides the horrible service they have not kept up with technology.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos