Kennel Connection
About Kennel Connection
Kennel Connection Pricing
It is also available at $89/mo and $109/mo with additional features.
Starting price:
$89.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Kennel Connection
1 - 5 of 73 Reviews
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Kennel Connection just got an Upgrade
We are using Kennel Connection to deliver the Highest Quality of Pet Care. The features for online booking are making our customer experience amazing and the simplicity for our staff is allowing us to drive profitability.
PROSI love that Kennel Connection has a new interface that is easy to use, easy to train staff on and has a ton of awesome features. Text to pay makes it super fast and easy for clients to check-out and prompts them to tip 10%, 20% or 25%. The dashboard tells me everything i need to know about my day and who is arriving, who is going home and any alerts I need to be aware of. And I love that it works on mobile devices.
CONSI'm using the Live Access version, but heard that Full Cloud is only a few months away. That's exciting because then we don't have to have any local back-ups.
Reason for choosing Kennel Connection
I have heard from so many other facilities that using some of the alternative products, the support was lacking with many not offering any phone support at all. Kennel Connection has walked us thru the entire on-boarding process and the phone support with [sensitive content hidden] has been amazing. They are always helpful, happy and patient as we make sure we are using the product to the best of our ability.
Melanie
Consumer Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2022
Review from Playful Paws
I have been with kennel connection since we opened in 2018. All of the support from kennel connection has been wonderful. [SENSITIVE CONTENT] has always been my go to girl. She has always made me feel welcome as a kennel connection client and makes me feel like my thoughts and concerns are important. I have never had to wait for something to be addressed. Everyone involved has always acted quickly to get any issuew resolved. All of the people I have contact with such as [SENSITIVE CONTENT] have been amazing the whole time I have had kennel connection. It has been a wonderful software program.
PROSI enjoyed that it had all the required modules for my type of business and that it had a very hands on support system.
CONSThe pay portion of the software. Not being able to send invoices and have clients pay through live access. It would be nice for owners to see what they owe and for us to see who have open balances on our end.
Reason for choosing Kennel Connection
It was a software program that had the modules specifically targeted for my type of business and the pricing for the modules was reasonable
Reasons for switching to Kennel Connection
I recently switched to another software program due to some missing elements that kennel connection did not have and the new company did. I have switched back to kennel connection due to some booking issues with the other software program. Kennel connection has informed me that they are working on getting some of these features into thier program to relieve some of the issues that I have with the software and make my business run smoother.
Rebekah
Hospitality, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Kennel Connection review- Happy Campers Pet Lodge
We love it! We are still learning all the features and encouraging our customers to use the Live Access- but we are loving all the things we are learning and using and it is really coming together!
PROSVery professional, and we love the integration with card processing/Clover. We love the customer service!
CONSStill wishing for an App! We like everything else!
Reason for choosing Kennel Connection
Our previous kennel used K9 Bytes- which we did not like. The previous [sensitive content hidden] of the business had been using Kennel Connection for 10+ years.We wanted to keep all the customer files, information from previous [sensitive content hidden].
Reasons for switching to Kennel Connection
Our current kennel- that we purchased- was using Kennel Connection and we took over the customer files, etc.
Jill
Consumer Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed March 2024
Kennel Connection use
Fairly simple to use for new employee training
CONSNot as intuitive as other software I've used in the past
Amber
Veterinary, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Excellent product and outstanding customer service!
Amazing. I never plan to use another company!
PROSEase of use on the desktop, and amazing customer service, even for someone like me who is not tech savvy.
CONSI was not a fan of Hello Groom. We like the desktop version of Kennel Connection much better.
Reason for choosing Kennel Connection
Customer service was very important to me in case I needed help, and I did!
