We enjoy the ease of support and ability for our clients to communicate.

Sometimes the updates play havoc with current features. This is usually short lived.

Overall I've been really happy with this platform and have found it to meet all of my kennel organizational needs.

There are many wonderful things about this growing company. They make improvements every day that are very helpful to our growing business.

It also integrates with the camera, so you can take a photo of the items so nothing is lost (which has been a huge savior).

I can make special notes about each individual pet to ensure they receive the best personalized care. And the dashboard was easy to navigate.

We were on Pawfinity before and while it was okay, but all of the problems we did have on the old software have not been an issue on Paw Partner.

The time I have saved is significant. I can accept payments through Paw Partner and keep all my client notes in one place.

Reasonably priced and responsive customer service.

They have answered every single one of our concerns or questions and you can tell that they actually care about their clients and making sure they have the best experience possible.

The ease of tracking commissions and fixing commissions if there are any mistakes, the great team Paw Partner has put together to walk us through and continue to help us as we’ve used the product.

They were great to work with getting set up and if you have any issues they are good at solving and communicating the issues.

I love the ease of use and how little training I have to do with my staff to use it effectively.

Difficult to change items such as times, prices. Need to call in to have it done.

Since it has a customer-facing side, it makes it even better that the majority of my customers find it easy to use, too.

Software is great, the free mobile app is awesome and the service has been great.

From when I first came on board until now, I've been incredibly impressed with the commitment, communication and continual striving to update the platform to be the best it can be.

A nice kennel management program at a good price.

We average 140 pets a day and this software/app has increased sales and lowered our cost.

It’s really works well to cover the needs of the business and the team there is amazing responsive and helpful.

Paw Partner did a great job with the setup and design, though it does take a little getting used to, as with every software change. The most impactful for us was the top-tier customer service.

I have friends who bring their dogs to our daycare and heard from them how nice it is to have the timeline and tagging feature.

Customer service is the best I have ever received with the several software's I have used in the last 13 years.

We are really enjoying the software, very easy to navigate and our clients love the APP.

Paw Partner is an incredibly easy and intuitive software to use. The integration from our prior software was flawless.

The program is fairly easy for us to use and is easy for the customers to use. Customers love that they can check their reservations without having to get us on the phone- and I love that too.

With any new software, changes come up. Something that is updated may affect how you used to do something- and change is hard- but understandable.

Paw Partner's team is responsive to any questions we have had, very professional and friendly. The on boarding process was easy.

Customer Service is outstanding. I email and get a reply within the day or early morning the next.

It was my first platform for my kennel business that I had ever used- so that may have contributed to my difficulty navigating the platform.

App Notifications!!! When a new appointment has been made the app should show a new notification, I'm missing appt requests for failure to manually go in and look every hour.

The ability to cover all the services we offer is great. As a training based facility no one was able to provide real time sharing of our clients abilities to all staff.

The ease of use and full integration with Xero Accounting is a big bonus. In fact, we have changed the accounting software so we can take the advantage of streamline our processes and workflows.

I cannot say there is anything I don't like about this software.

I particularly like the invoicing feature which calculates the cost of a booking as you are recording it even when the booking is split across various types of Cattery accommodation.

Australian owned with super fast support, very user friendly, great functionality, and just a great well-rounded product.

Very user friendly for day to day bookings and great options for reporting.

We've been able to provide an even better level of care for our cats due to the ability to enter more information into their profiles.

Efficient User Interface. Saves my staff hundreds of hours with automation.

The ease of use and the constant upgrades to improve the software for the better. Saves heaps of time and value for money.

MYOB integration (not in the position to switch to Xero unfortunately) and being able to create our own custom Suite Sheet.

Very positive overall, glad I signed up for it, definitely benefits my business.

Ian and his team have been wonderful and efficient to deal with and they are always keen for feedback.

Servie is great , efficient and willing to help and tailor to our needs. They system itself is absolutely fantastic for our pet boarding.

There are all the features you would expect from a kennel booking system plus much more with new features being added regularly. It is easy to use and staff pick it up quickly with minimal training.

Fairly easy to use, customer support is good and they offer flexibility, constantly improving, looks professional to clients.

Ability for clients to make a booking at their leisure. Seamless integration of data from previous software.

I am only a small Cat Motel run from home and it really helps me with being super organised and it enables me to look professional. If I have any issues, the customer support is very quick to respond.

US Dollar

Paw Partner is a cloud-based pet management software that helps pet boardings, daycares, and grooming and training centers manage appointments, bookings, payments and more via a centralized portal. The dashboard enables administrators to view daily schedules, create and edit single or group reservations and handle daily check-in/out.


Paw Partner includes pet and customer cards, which allows users to view and update a variety of information about pets and clients like preferred vet, vaccination history, grooming notes, owner’s contact details, account balance, available credit and active prepaid packages. Additionally, businesses can create personalized timelines on websites to display content such as pet images, videos, blogs and promotions and send notifications to customers about new posts. 


Paw Partner offers a timeclock functionality to help employees manage shifts, track customers and costs, and add or review notes. Pricing includes monthly subscriptions and support is extended via email and other online measures.



LongDescription

Employee Management

User Management

Electronic Payments

Personalization

Barcode/Ticket Scanning

Payment Processing

Animal Database

Email Alerts

Document Storage

Activity Tracking

SMS Messaging

Employee Time Clock

Task Scheduling

Electronic Signature

Confirmation/Reminders

Reservations Management

Credit Card Processing

Invoice Management

SMS Reminders

Customer Accounts

Customer Database

Recurring Appointments

Calendar Management

Scheduling

Vaccine Management

Multi-Location

Booking Management

Mobile Access

Sales Reports

Service Catalog

Customer Service Management

Photo Management

Credit Card Management

Client Portal

Social Media Integration

Email Reminders

Customization

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Mobile Grooming

Reminders

Availability Management

Customizable Templates

Billing & Invoicing

Customer Management

Receipt Management

Event Calendar

Discount Management

Real Time Reporting

Customizable Branding

Commission Management

Facility Scheduling

Automatic Backup

Reporting/Analytics

Recurring Tasks

Payroll Management

Customizable Forms

Appointment Management

Records Management

Client Management

Staff Management

Drag & Drop

Customer History

Pet Birthday Tracking

Pet Grooming

Point of Sale (POS)

Third-Party Integrations

Appointment Scheduling

Multiple User Accounts

Onboarding

Task Management

Inventory Management

Search/Filter

Web browser (OS agnostic)

Paw Partner for business starts at $24 per month (paid monthly) for grooming and training features only, and plans go up in price based on required features. Paw Partner also offers a 30 day free trial. Options are as follows:

Grooming and Training only: $24/month when paid monthly or $19.99/month when billed annually.
Boarding, Daycare, Grooming, and Training: $99.99/month when paid monthly or $89.99/month when billed annually.
Multiple & franchise locations: contact Paw Partner for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Paw Partner

Live Online

Webinars

Documentation

Videos

Pet Manager is a cloud-based kennel solution that helps businesses streamline processes related to appointment scheduling, check-ins, invoice generation, customer communications and more on a centralized platform. The pet management module allows staff members to create a customer database, maintain transaction history, track vaccination requirements, record pet-specific notes and send email updates, whilst maintaining compliance with GDPR guidelines.


Pet Manager's bookings functionality lets employees add multiple animals in a single appointment, record personal items, and calculate booking cost based on several criteria, including animal size, sex, nature, breed and location. The dashboard allows users to generate reports to track in-house capacity, pet dietary needs, generated invoices and payments. Additionally, administrators can set up daily data backups, configure access rights, maintain user logs, create email templates and distribute discounts. 


Pet Manager facilitates integration with several third-party solutions, such as Xero, MailChimp and Stripe. It is available on monthly subscriptions and support is extended via email, phone and FAQs.



Starter Plan - AUD$45 per month
Standard Plan - AUD$65 per month
Deluxe Plan - AUD$85 per month
Multi-site Plan - AUD$220 per month

Paw Partner vs Pet Manager

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