PetExec
About PetExec
PetExec Pricing
PetExec offers their complete online package for $105.00 / month Paws On Board (onboarding) $200.00 one time. Users can add PetExec's Golden Paw Coaching: 3 hours of live webinar sessions for $300
Starting price:
$105.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for PetExec
1 - 5 of 670 Reviews
Cynthia
Consumer Services, 1 employee
Used more than 2 years
OVERALL RATING:
2
Reviewed September 2021
Great when it works 100% of the time, costly when it doesn't
Charlotte
Verified reviewer
Veterinary, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Experience with PetExec
It helps me keep track of all my daycare and boarding dogs, plus my retail area. I like that I don’t need to buy another module for grooming or training, once I add those to the services we offer. I really like being able to access it on my phone or laptop when I’m away from the business computer. It also keeps track of things like daycare passes and saves vet info so I only need to enter it once.
CONSI found it difficult to navigate when I was first learning. There are still features I don’t know how to use. I wanted to do the training they offer, but I wasn’t able to spend the money they ask for it.
Greg
Veterinary, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2020
PetExec Changed the Way We Do Business!
Overall, very positive! Let's hope pele start travelling again!
PROSOnline reservations have streamlined our sales and allowed us to feature our additional services.
CONSThere learning curve has been a little difficult. We'd like to see an option for coupons.
Reason for choosing PetExec
Paula Mostetler
Reasons for switching to PetExec
Clientrax specializes in veterinary clinics. We're a kennel. We needed more options.
Vendor Response
Hi Greg! Our hope is that the economy can fully open up over time! Thank you for being one of our amazing packmates. We appreciate you! Come on into our live tech support chat and our wonderful team can help you to troubleshoot and provide options to you for using coupons in the system for your pet parents. We are here to help!
Replied May 2020
SB
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2018
Good software but cumbersome navigation
The best thing I could say about PetExec is that once you understand how to use the software its pretty easy to navigate. You get it the information to the developers and they set it up which is a better experience than I've had with other software companies. Receiving payments, adding customer credit, reviewing purchase history and future schedules are available which is really helpful in everyday use. Customer support for this software is phenomenal! They have a chat option once you log-in and you can ask the agent any question about how to find something and you'll have an answer within minutes if not seconds. That is probably by far the best feature of this software--I don't need to use it often but when I do its really nice to have it available. Also, they have documentation available on how to find things or do things in PetExec.
CONSA downside to using PetExec is that completing an action in the software takes a lot of clicks and uses multiple screens. All of the pet, client, booking, etc. information are all on a different pages and to get to those pages its not as simple as clicking a button which is unfortunate and can complicate things when you're speaking to a customer and they need to check out and want information about their account. You cannot just look at a customer page and have all of the information available you have to find where that information would be then click on a link that will take you to another screen that will have a button that can take you to another screen that actually has the information you need. The software in general is not very intuitive but it does have mostly everything you need.
Rosanne
Veterinary, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Best Software for Pet Daycare, Boarding, Grooming...business
Extremely satisfied with the product, customer service and entire company.
PROSOur entire customer business is in this software. No need for other customer products. Easy to use and immediate help from the company when needed.
CONSTo start, you must add your customers into the product, but once you're done with that part, it is more than worth the time spent.
Reason for choosing PetExec
PetExec seemed more professional at the time we were looking. Liked the feel of PetExec better during the demonstration.
Vendor Response
Hi Rosanne, thank you for your review of PetExec! We pride ourselves on providing an honest and tailored presentation to make sure that you are getting a good fit for your operations management needs. It is our pleasure to get to know you and your business!
Replied May 2020