About Esper

Esper is a cloud-based kiosk solution that helps businesses deploy, secure and manage applications on mobile devices. Key features include digital signature, touch screen support, remote access and order fulfillment.

Designed for businesses of all sizes, Esper’s application lockdown module helps restrict user access/permission to specified applications in the kiosk system. It comes with a device monitoring tool to track usage and generate reports on battery, memory and connectivity issues. Additionally, the solution enables enterprises to examine the operating system, hardware and bootloader and provide complete security assessments.

Esper allows firms to remotely manage mobile devices and conduct debugging operations in case...


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Supported Operating System(s):

Web browser (OS agnostic)

11 Reviews of Esper

Average User Ratings

Overall

4.82 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(9)

9

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

June 2020

Daniel from Inspire Fitness

Verified Reviewer

Company Size: 51-200 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

It Just Works + Top Tier Support

We looked at two other solutions and what stood out to us about Esper is the level of support we got during the evaluation process. Since we've signed on as a full time customer the level of support has only gotten better. I've been working in the software industry just shy of 25 years and I've never gotten support like this from a vendor. Not only are they highly knowledgable when it comes to low level Android details they're willing to go the extra mile to make sure things work for you.

Pros

The agent is easy to install and has a lot of different options for install. The management tool lets us see what is going on across different deployment groups. We have the power to partially roll out new versions, make sure they are working for our customers, then complete the rollout. The visibility into the user experience is great and we love the ability to see what the user is seeing on their devices.

Cons

We haven't found any downsides yet. It just works.

August 2019

Justyn from WorldWide Resources, Inc

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2019

Best Device Management Solution for Android (kiosk mode as well!)

Esper excels at Android Device Management, at a fair price! They are super responsive and have a great customer support team, the dev team is second to none. I am truly impressed. On top of the technology, I was drawn to Esper's flexible pricing options. The solution helped with locking down our tablets to a Kiosk mode effectively and to fine-tune​ our devices to meet our business requirements.

Pros

The ability to provision and enroll devices with Esper is seamless and fast with QR and/or Zero Touch Provisioning. Their plethora of features help us achieve all tasks easily through their intuitive and simple user interface, especially their Remote Diagnostics feature, which helps control and debug all our devices without having to physically be present. Esper also secures all our devices in the field.

Cons

The solution is limited to Android. My only reason for giving four stars: new features are just around the corner. The company is growing and adding features I need with every release.

Response from Esper

Replied April 2020

Hi Justyn, Thanks for such a detailed review. We are happy to be working with you!

July 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

July 2019

good product to purchase

Excellent customer support. Appreciate the flexibility to customize for us. The cost was affordable. Can highly recommend the product.

Pros

Easy to use, customizable, was able to scale to many devices at one go

Cons

Esper product is limited to android.

Response from Esper

Replied April 2020

Hi There, Thank you for your feedback. We'd love to know how you feel about Esper's features & functionalities now. We'd love to speak with you & talk to you about the various features that we have released in the last 11 months.

June 2020

Chris from Health In Motion, LLC.

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Esper

Incredible platform and service. They are working directly with our vendors across multiple platforms so the product is ready to go. This allows us to focus on our own UI and content. We could not have safely released this product without Esper as our partner.

Pros

Esper is being used to provision our Android touchscreen devices for live workouts on fitness bikes. Our customer is not the most tech savvy, so this allows us to enter the device and diagnose the problem using a hands free approach. Saves our customer service department enormous amounts of time servicing customers.

Cons

We have been working with Esper for 4 months and have only positive feedback at the moment

Reasons for Choosing Esper

Their willingness to get involved and work directly with our vendors to get the product right

March 2020

Babak from Niro Media

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Great product and responsive team

Controlling hundreds of devices at once, ability to know all that is going on with devices that are all over town and being in full control from one access point.

Pros

Easy to use and amazing functionality, access any device from anywhere and look at live screen, update any app at any time, perform reboots and control individual device setting remotely, best you can find.

Cons

Some minor map location and devices going offline glitch which can be fixed.

Reasons for Choosing Esper

competitive price, ease of use, friendly and on call responsive team to help me with any problems I face along the way.

Response from Esper

Replied April 2020

Hi Babak, Thank you for the honest review. We look forward to serving you well into the future & growing along with Niro Media.