ManageEngine Mobile Device Manager Plus

RATING:

4.6

(694)

About ManageEngine Mobile Device Manager Plus

Empowering enterprises with the power of mobility, ManageEngine Mobile Device Manager Plus improves employee productivity by allowing teams to work across multiple devices without compromising security. As a mobile device management (MDM) solution, ManageEngine MDM provides 360 support for enterprise mobility by allowing IT administrators to manage app distribution, protect enterprise security, provide convenient access to an organization's email server, remotely distribute documents to mobile devices, and secure corporate-owned and private devices. Features include device management interfaces, remote access, app distribution and management, remote wipe functionality, user provisioning, high-risk detection, document distribution and updates, enterprise security tools...

ManageEngine Mobile Device Manager Plus Pricing

On-Premises and SaaS versions are available for ManageEngine Mobile Device Manager Plus. Pricing is based on the number of devices to be managed. Cloud Version: $2 per device, per month Monthly and Annual Subscription based pricing are available. On-premises: $15 per device, per year Annual Subscription and Perpetual Pricing models are available.

Starting price: 

$495.00 per year

Free trial: 

Available

Free version: 

Available

Manage Engine Mobile Device Manager Dashboard
Slide 1 of 4

ManageEngine Mobile Device Manager Plus Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for ManageEngine Mobile Device Manager Plus

1 - 5 of 692 Reviews

Matthias

Transportation/Trucking/Railroad, 51 - 200 employees

Used free trial

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed April 2023

Great & inexpensive cloud-service for remotely updating devices.

User Profile

Ales

Verified reviewer

Computer & Network Security, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

All the usual features with an easy deployment

Has a very steep learning curve, hassle-free enrollment

PROS

Easy to useRapid deploymentLocal support from a partnerPossibility to request features directly from UI

CONS

Some features are somewhat "hidden" in different part of the systemSometimes the kiosk app on Android allows users to escape the kiosk mode (Android 7)Enrollment of devices can be a bit tricky when the device is stuck in "staged" mode

Reason for choosing ManageEngine Mobile Device Manager Plus

Flexibility, local support

Reasons for switching to ManageEngine Mobile Device Manager Plus

Easier deployment, fully functional out-of-the-box even with older devices

Vendor Response

Greetings from ManageEngine! Thank you for using our product! Our team is constantly working on improving the UI and we'll always strive to make your experience even better. Can you please elaborate on where you are facing issues with respect to enrollment? You can write to us at mdmcloud-support@manageengine.com

Replied September 2023

Anonymous

1,001-5,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2021

Wonderful Application

Wonderful tool We have been able to get rid of two other applications doing the same thing.

PROS

Ease of setup. I have been setting up our MDM and it has been very easy and user friendly.

CONS

Login being able to get directly to the cloud login is a bit tricky but I believe its because I am still in the trial.

Reason for choosing ManageEngine Mobile Device Manager Plus

Other tools that were available from ManageEngine

Reasons for switching to ManageEngine Mobile Device Manager Plus

Easy setup and we are able to take advantage of ManageEngine's other tools as well.

Janet

Non-Profit Organization Management, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed June 2022

Deployment of Android Devices

We are able to track out tablets remotely.

PROS

I like that the program has an easy to use web interface that allows me to geolocate all of our tablets in the wild and send out announcements to them. I like that I can remote lock the devices and change the passcodes remotely.

CONS

I d not like that remote access is an add on cost on top of the crazy high price of the yearly licence this came as a shock and was not communicated when we signed the contract. I am also not a fan of their support team that seems to never understand my questions and instead of offering support keeps sending back my email with a request for unrelated information. This even happens with sales.

Sydney

Non-Profit Organization Management, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

Effective but setup is complex

Overall it's been a decent experience. I'm a one person IT department for a relatively large organization with a LOT of shared devices, so having a management system is helpful, but I just haven't had enough time to sit down and really figure out how to get the most out of it. It's pretty user friendly, but not necessarily super time effective.

PROS

ManageEngine customer service is amazing, they're very polite, helpful and responsive. The system itself works well, it has a lot of features and is relatively easy to navigate.

CONS

The process of getting set up is somewhat complex, but I think that's true of most similar systems. I would like more base configurations, but they're not too hard to create once you've got the hang of it. There aren't a ton of options for managing Apple devices, but that's more of an Apple problem than anything else.

Reason for choosing ManageEngine Mobile Device Manager Plus

ManageEngine was the most responsive, and the most cost effective. They offered us a non-profit discount, which is a huge plus.

Vendor Response

Greetings from ManageEngine! Thanks for using the product. We are happy to know that MDM is helping you with device management in your enterprise. In case of future queries, you can write to us at mdmcloud-support@manageengine.com.

Replied January 2024