5
4
3
2
1
Ease-of-use
4.3
Customer Support
4.4
Value for money
4.2
Functionality
4.4
"I have had excellent conversations with rep. She is helping me with the program and has assured me that she and others will help me all the way through this process."
"The customer support is what really won me over. I feel super blessed to have such a great team to count on when things go bad."
"I like the Data Miner, I like the ability to narrow the search to a very finite degree."
"The gaps in between some panels, no continuity. A lot of added features that's needed is costly."
"Some of the management report names are confusing as far as what the report will actually be."
"We did get trained and went over all the steps on how to operate the program, but when it came time to run live samples, we encountered different problems than what we saw in the "practice" run."
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