CGM LABDAQ vs NovoPath 360
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.3 / 5
4.5 / 5
Value for Money
4.2 / 5
4.1 / 5
Customer Support
4.4 / 5
4.4 / 5
Functionality
4.4 / 5
4.3 / 5
Last Review Written
June 3, 2022
July 15, 2022
Pros/Cons
Pros
- The cumulative report is excellent helps doctors to follow patient progress easily. Also helps to determine if current results jive with previous results.
- I have had excellent conversations with rep. She is helping me with the program and has assured me that she and others will help me all the way through this process.
- Clients are very happy with our report formats and are attracting more accounts.
Cons
- The gaps in between some panels, no continuity. A lot of added features that's needed is costly.
- Some of the management report names are confusing as far as what the report will actually be.
- We did get trained and went over all the steps on how to operate the program, but when it came time to run live samples, we encountered different problems than what we saw in the "practice" run.
Pros
- Customized, pertinent workflows which fit our various situations, while allowing for standardization later. Support, implementation and other staff are outstanding to work with.
- I like Novopath for it’s functionality and customizability. There are a lot of different options and tools to make it fit in perfectly for your individual lab and users.
- The product is very easy to use with multiple report features that help to ease quality assurance.
Cons
- My biggest complaint is you cannot modify anything without contacting support and then you are charged.
- Previous efforts on that were futile with no technical backbone to support it.
- Nothing significant that I would state is a negative with the program.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
