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CGM LABDAQ vs Quartzy

CGM LABDAQ vs Quartzy

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Overall Rating
4.4 (44)
4.6 (270)
Ease-of-Use
4.3 / 5
4.6 / 5
Value for Money
4.2 / 5
4.7 / 5
Customer Support
4.4 / 5
4.7 / 5
Functionality
4.4 / 5
4.4 / 5
Last Review Written
June 3, 2022
August 28, 2022
Pros/Cons
  • Pros

  • The cumulative report is excellent helps doctors to follow patient progress easily. Also helps to determine if current results jive with previous results.
  • I have had excellent conversations with rep. She is helping me with the program and has assured me that she and others will help me all the way through this process.
  • Clients are very happy with our report formats and are attracting more accounts.
  • Cons

  • The gaps in between some panels, no continuity. A lot of added features that's needed is costly.
  • Some of the management report names are confusing as far as what the report will actually be.
  • We did get trained and went over all the steps on how to operate the program, but when it came time to run live samples, we encountered different problems than what we saw in the "practice" run.
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  • Pros

  • My favorite thing about Quartzy is how easy to use the software is, how quickly we got it set up, and the ability to save money by purchasing through quartzy.
  • Having purchasing and inventory together is really great. Plus the Quartzy shop often has lots of good deals or better availability than the manufacturer.
  • The customer service is also excellent, they were very helpful in helping me find replacement products for backordered materials.
  • Cons

  • Frustrating to get a message of delay or backorder, order somewhere else and then find the information was wrong and we end up unable to cancel the erroneous order or the extra panic order.
  • The search process is sometimes difficult if you aren't in the right section. The link to the products' page is sometimes not working.
  • The most frustrating part of using Quartzy is the limited and clunky reporting.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos