Great Design Software but Customer Service is a Drag!

Simply the Best WordPress Page Builder

Elementor is great. We as marketing team can create landing pages, blog post and other pages without the help of a webdesigner.

Pros

I worked with several WP page builder in the past but Elementor is simply the best. Most oft the time even advanced adjustment can be made through the widget menu without coding experience required. For everything else Elementor makes it eas to add custom code (snippets).

Cons

The pricing table widget is basic and it would be nice if more settings would be available put of the box, for example a switcher between monthly and annual pricing. Some widgets are not working well on mobile by default, like the widget that shows a list of several videos.

A Strong Competitor For A Website Builder

The learning curve takes some time but overall it is a game changer for creating a website without a programmer. It does slow your site speed down as well.

Pros

Elementor is great for those starting out with little technical skill and wanting to build a website. Most of the website can be completed without any coding adjustments required. I was able to create beautiful pages with many of the free templates provided.

Cons

Sometimes it is slow and some apps do not integrate well such as WP rocket. The PRO version is far superior.

Very glitchy; much better WYSIWYG Builders/Editors out there

Pros

I don't think I ever have said this about a software but I honestly don't know that there is anything that I like about this builder.

Cons

I have used quite a few other builders due to "inheriting" them when taking over web updating projects. Elementor is the glitchiest and least user friendly of any I have used. Things that work smoothly in Bold Grid, Divi Builder, and a few other WordPress editors SEEM to work the same in Elementor but then then to literally break the page. Simple text edits can break links. Menu links are unstable. They don't have tables built in so you need to get a 3rd party plugin and those seem to all have stability issues as well. If the project using this builder was not a short-term website that will cease to exist in June of 2023, I would have had it rebuilt using something better. Even the company who is helping us maintain it (since we needed someone familiar with Elementor) only has one developer on staff who knows it and they do not do builds using it.

Terrible customer service - do not buy subscription

I have had a terrible experience with Elementor

Pros

I am appalled by the customer service. I will never use Elementor again and I would not recommend it to anybody

Cons

Once you sign up for Elementor, it is nearly impossible to cancel your subscription. They will refuse a refund request after the initial 30 days have run out. They charged me 3 years in a row for a product I never used. Canceling auto renew on the account dashboard is hard and impossible to figure out. When I asked for a refund on the latest charge, they refused. This left such a negative experience with me that I am simply shocked. They are taking advantage of the customer. I would NOT recommend this product.