All Ucraft Reviews

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Geoff

Verified reviewer

Marketing and Advertising, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

Pro website results even for novices

I had a limited budget and a limited amount of time. But, I refused to "phone it in" and create a so-so website like some I've seen from other similar providers. So I dug in and conducted a website search where I stumbled upon Ucraft. The minute I logged onto their site, I knew they​ were onto something -- and subsequently -- so was I. I chose a template, tweaked it with all the built-in cool tools to make it my own, asked a boatload of questions from the most patient and knowledgeable​ support team I have EVER encountered (on any site in my life, bar none), and created a site I was A) proud of and that B) helps my business bring​ in business every day​.

PROS

• User-friendly and intuitive • Clear, plain-English​ explanations and instructions • Outstanding (and fast!) support • A variety of appealing templates that once amended, look as good as any "from scratch" website you could buy

CONS

• I didn't find out about them soon enough (Maybe increase your advertising and/or marketing efforts because people need you and they need to know you're out there!) • Um...I'm thinking, but I got nothin'.

Anonymous

1 employee

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Super advanced builder

Ucraft is a good and reliable tool, to creates everything from landing pages to blogs to big ecommerce shops.

PROS

Almost endless editing possibilities, with strong focus on SEO. Multi page advanced website building and region / language swithcher. Works nice with uploaded fonts.

CONS

Minor visual bugs, and mobile editing possibilities. Lack of visual functionality on some features like "bluring" or "drop shadow"

Reason for choosing Ucraft

It looks more friendly to me, and has a great onboarding experience.

Lynn

E-Learning, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

1

Reviewed April 2017

Ucraft needs to up its game, still has issues

At first I was enamored with Ucraft. It seemed to be just what I was looking for: a light, easy, landing-page creator, not as cumbersome as wordpress, but not as restrictive as wix. Yes, it is all that, but it has a couple of drawbacks that are so big, they negate a lot of the ease. The biggest one? THERE IS NO UNDO. So when I had hilited a page of text to slightly adjust the size of the font...and then my finger slipped and erased the entire page...it updates in real-time and there was no way on earth to retrieve the text. Yes the customer service response time is quick, but they seem to only be able to say, "No we can't help you." I have not yet figured out yet if it is compatible with ClickBank, so am waiting to see if it works from CB's side. Finally, right now my site is coming up with 502 Bad Gateway...this sort of issue proves the truth of the saying, "The bitterness of poor quality will be remembered, long after the sweetness of low price has been forgotten." This is the 5th website I have run, and the 4th platform I have used, but unless they really up their game I won't be using it again.

PROS

Price, easy to use

CONS

No way to save your work or save a version of your site. Updates in real-time, cannot go back to even 3 seconds ago.

Vendor Response

Hi Lynn, We are so sorry to hear that you had such a misfortunes experience with Ucraft. One of the main pain points that you've listed is the lack of the Undo option has been implemented. As for the other issues, we would be more than happy if you gave Ucraft another chance and our support will be at your disposal if you encounter any problems. You've also mentioned the problem of not being able to save a specific version of your website, we understand how that can be an issue and we are working on implementing the solution for that as we speak. Thank you for your feedback, we appreciate it very much and we will strive to be much better in the future and hopefully gain back your trust.

Replied June 2017

Ivana

Non-Profit Organization Management, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Unbelievably user friendly

The website I made was for an NGO that helps abandoned animals in my area find homes. We are getting great responses from our followers about our page and our doggies are happy about a better chance to find a home. Finally we have a nicely organized album of all the adoptable dogs.

PROS

It was difficult for me to believe I could make my own web page in a matter of days but Ucraft is very user friendly and they have an amazing support team. They answered all my questions in a few minutes and the overall process of making the webpage was very smooth. I would encourage everyone to give it a try.

CONS

I haven't really encountered any downsides yet.

Reason for choosing Ucraft

Google sites seemed like it's not so friendly to beginners. Ucraft was also visually very appealing. The templates are amazing.

Stephen

Education Management, 1,001-5,000 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

Excellent Value

This is a fantastic web based software that is a great option for anyone who is looking for an inexpensive way to start a blog or non-profit website.

PROS

The software allows you to create a very nice looking site and link it to a domain with the free version.

CONS

The content is somewhat limited with the free version, and there are many things you cannot do (i.e. integrate an article into the web page).

Reasons for switching to Ucraft

This site allowed me to connect to a domain without a monthly fee.

Marc

Financial Services, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2019

Easy set-up and overall appearance

Pretty good. It's easy for beginners and helps get you out there for the most part. The price is pretty awesome for the quality as well.

PROS

The ease of setting up the site, making edits and making it live.

CONS

Thought there should be more in regards to tags, optimization, etc than there was or at least what I can see.

Reasons for switching to Ucraft

Needed something that requires less maintenance and constant changes.

Abigail

Architecture & Planning, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2016

Amazing Free Landing page/ one-page website design

This review is based on the UCraft free plan which sadly only allows one page/website. Prior to using Ucraft, I've used Privy and ONTRApages. Sadly, both landing page software's while amazing only allows one field option 'Email'. I couldn't use either this time, as I needed visitors name and phone numbers in addition to their email address. My deadline was also approaching and given the priority level of the project, asking finance for funds what out of the question. I needed a simple landing page with flexible design and advanced form settings such as more field options, ability to send entries to multiple emails. It also has to be responsive and SEO optimized. E.D.G. & Atelier designed a building and as the client was currently seeking investors to rent floor space, we decided to help refer customers and gain commissions in the process. To do this we needed to direct potential customers from our social media profiles and mailing list to a landing page with information on the building rather than sending them directly to the client's website. The idea was simple, get visitors interested in renting or buying into the building to fill a form with relevant details after which a copy of the form entry would be sent to our client as a potential customer referral from us. Creating the page was simple, so was adding effects to bring the page to life, Lena from UCraft Customer system was a delight to chat with, she responded to my numerous questions at each stage of the design process. The UI was clean and easy to work with, the templates were beautiful and easy to customize. The lack of integrations is a problem, as well as the inability to customize the 'message submitted' email. It would be good to be able to change the subject title at the very least, but that isn't a big deal.

PROS

Clean UI Mobile responsive landing page Flexible design and styling options

CONS

The lack of integrations is a problem, as well as the inability to customize the message submitted email.

Vendor Response

Hi Abigail, Thank you so much for the time and effort you spared to write this extensive review. We appreciate enormously all the kind words that you have for us. Hope that you will continue to use Ucraft in the future. Don't hesitate to contact us if you have any questions, we would be glad if we could help you in any way. Best of luck in all future endeavors.

Replied June 2017

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2019

Ucraft

Excellent templates, we created a website for the company very quickly.

PROS

Easy to use. Very good value for money. Excellent and very fast support.

CONS

I have no objections to ucraft, if they existed, they are neglected.

Reason for choosing Ucraft

Cheaper, better design. Easier to use.

User Profile

S Narayana Ganesh

Verified reviewer

Consumer Goods, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

Easy to use and value for money...

Wonderful and happy!

PROS

Ucraft has a very good support ecosystem, ease to use widgets and truly stayed to their mantra ' Why recreate the wheel?' I am no expert, however, I have managed to understand and made pretty good progress. Have even their own Ecommerce which is great!

CONS

Well, at times, could have delayed response which is understandable. Ecommerce is kind of stand-alone currently, not sure, how it is going to turn out for me. Fingers crossed!

Reason for choosing Ucraft

Ease of use and no need to recreate!

Reasons for switching to Ucraft

So complicated and annoying with Word Press!

Aaron

Computer Software, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

In 30 minutes I had an amazing ecommerce site

I've had an incredible experience with Ucraft. I'm not a designer, but I know what good design and a good customer experience looks and feels like. So when I started my website and started setting everything up, it didn't take long for me to see that everything, from finding the perfect template to the shopping cart process was designed with the customer in mind. I'm so happy I went with Ucraft. Their customer support is also amazing, which I can't say is true for some of the other bigger guys.

PROS

- Everything on the site is not only customizable, but it's EASY to customize. I'm not a programmer or developer and this was so easy. - Price is great. I've made back the entire year of hosting with 2 sales. No brainer - Everything is built with ME and the end user in mind. For me, it's so easy to make changes to the site, and it's a simple, beautiful experience for the end user. - Support is great, they're available (it seems like) all the time, and are so quick to answer my questions.

CONS

- Some features like discount codes are avaibable in a higher plan, but that's not really a big deal because they have a feature that shows if the product is on sale, so it's cool for now.

Kezia

Photography, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed August 2019

Great for getting going

It’s been a smooth set up with lots of support from the instant chat. There was some issue with the security which meant my site was down but they fixed it really quickly. I would like more flexibility and design choice options but it does work for what I wanted!

PROS

Love the shop feature! It’s fab ucraft does take from any sales. The instant messaging for help is fantastic, I would have been lost with out it. It’s really affordable too which helps so much while starting up my business

CONS

I find the SEO side and getting people to my site organically is difficult. Would be nice to have a few more features like an Instagram feed similar to the Facebook one but both to be able to customise how it looks (maybe you can I’ve not been able to) More flexibility on customising how the contact form looks would be nicer. More templates to choose from would be good. Found most to be too similar

Reason for choosing Ucraft

You get a lot more features and options for less money. Once I did the free trial with ucraft I knew it would be great for what I was after (not just about the price) and the trial gave me enough time to get the site exactly how I wanted it

Reasons for switching to Ucraft

I was paying a lot for not much!

Ronke

Writing and Editing, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2019

Using Ucraft for website building

So far, using Ucraft has been great. I will keep using them for clients. However, I am not compelled enough to move my personal website from Weebly to Ucraft

PROS

The features that were made available for the free version are the best on the market The support team is very responsive and available to help Most of the design was innovative

CONS

The design ability was limited and not very customizable The program is not very easy to use

Reason for choosing Ucraft

Ucraft offered the most for their free package and had compelling templates

Orion

Sports, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2020

Support goes above and beyond to help their clients

PROS

If I have a problem or question, a knowledgeable human is easy to get a hold of. I've never had an issue that support has not been able to handle in a timely manner.

CONS

Some settings are buried deep in sub-menus.

Alexandre

Entertainment, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed June 2021

Very poor communication

I am super frustrated as my website is down from time to time "due to migration" and the team is "sorry for the inconvenience" but does not do anything, do not tell me in advance when this will happen

PROS

A page is easy to create, the WYSIWYG editor is OK (some minors issues that are easy to overcome). Set up of the tool was really easy.

CONS

They do upgrade/maintenance without notifying the users, ie you discover a downtime ONLY if you go on your website or your users complain about it. I asked many times to receive notifications ahead....

Maria

Professional Training & Coaching, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Website Building Made Super Easy!

Absolutely love this software, and the customer service, 24/7, is one of the best features. There is always a friendly, knowledgable agent available to help sort out any problems. Couldn't be happier!

PROS

I love how easy it is to use and was delighted to be able to create my website in a very short time. Also really easy to add blogs!

CONS

I like it all. I have no complaints about this software.

Reason for choosing Ucraft

The price was super-affordable, dare I say, ridiculously so? And the free trial enabled me to play around and learn the ropes. It was a no-brainer for me. Highly recommend this software to anyone wanting to build a lovely website that looks great, and do so very quickly without any technical hassle or coding. Love it!

Muhammed

Photography, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

It’s worth it but...

PROS

- Ease Of Use - Great Support Staff - Great Prices - Good Seller Market

CONS

- Not Enough Features - Not Enough Functionally - Needs To Add More Design Capability - Needs To Add More Templates - Needs To Update Their Website

Elina

Government Relations, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2016

Nice website builder with free plan to kickstart your next project or campaign!

Ucraft is perfect for those who wants to start a small project for their startup. First it gives a free plan to create a 1 page website absolutely for free. You can then even connect your domain for absolutely free, which makes ucraft out of the competition. I have looked for this kind of solution and realized that it is only ucraft who provides us with this! Also everything is working fine and seamless with great UI and UX. The only problem is that it is rather new to the market and it is not integrated with a lot of other softwares yet, but the support guys, who are very friendly btw, claim that they are integrating ucraft with Shopify, DesignBold, and more in the near future!

PROS

Has got a lot of free tools and is very easy to use for non-technical people

CONS

Lack of integrations!

Vendor Response

Thank you so much for your feedback Elina. We really appreciate that you took the time to write this review. Stay tuned for our future updates and integrations, we think you'll find them to be useful. We wish you success in your future endeavors, and if you have any questions don't hesitate to contact us.

Replied December 2016

Kate

Music, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

Great service!

The customer service was excellent. I was confused on a few things and had to write them several times throughout building the website. They answered every time quickly and were very patienct with me.

PROS

I picked Ucraft because the design seemed more modern than a lot of other website builders. It looks much nicer than my old website.

CONS

There were a few quirks to get used to when building my website.

Reasons for switching to Ucraft

The moonfruit website builder did not look good on phones. Looked ok on a pc or laptop but not on phones.

Byron

Broadcast Media, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Fantastic user interface

PROS

The ability to attatch your domain at no cost is the sole reason why I use this service! I was surprised to see the advanced effects you can use with your website as a premium user!

CONS

Watermark, because I am a free user unfortunately. However, given the features. Will become premium in time.

Reason for choosing Ucraft

Free use of my domain!

User Profile

Sarah

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Best Customer Service Ever!

The ability to hopefully have a custom domain name for free once all of this is fixed. Nice font stylings and a a very easy user interface and experience.

PROS

The ease of building the website and having an I clean one pager was really important to us. Easy integration with our godaddy account was a perk too..but we soon found out that the integration was TERRIBLE! However, UCRAFT has THE BEST CUSTOMER SERVICE EVER! They have been way more helpful than GoDaddy. Ucraft has held my hand and provided me with step by step guides and screenshots. Thy even know what to do within GoDaddy and CloudFlare. At this point I'm not sure what they don't know about! I really cannot thank them enough for their patience and expertise.

CONS

The not so easy integration with GoDaddy

andrew

Apparel & Fashion, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Great new company hungry to grow and rise to the top

Great customer support team, versatile platform and so much more i probably don't know about. It feels like play when working on my site.

PROS

It's modern and super flexible. The price is also good

CONS

you hav to experiment if you are new to web building. this would waste some time. but it's also good because you re visit the site and know you can improve on old choices.

Anonymous

2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

Software and customer service at the top !

PROS

Ucraft has many possibilities to customize your website. It will please many users who have a sense of aesthetics and want to be able to set each detail of their pages. A great way to set up a triple layout: computer, tablet and phone.

CONS

Can not embed a video in a blog post while we can do it on all other pages !!

Sevag

Education Management, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2017

Absolutely Amazing

Ever since the very first day of using Ucraft, I have been stunned by how easy it is to use, how various the options are, and how professional the staff is. One of the most important things when creating your own website is the constant support, and you definitely get it here with comprehensive explanation (sometimes even at 2 am). Add to all these, the ever growing platform and the increasing features which are all extremely useful. Thank you Ucraft team, this has been a very positive experience.

Vendor Response

Hi Sevag, We are thrilled to hear that your experience with Ucraft was such a pleasant one. We are happy that we could help you achieve desired results and that you are happy with your website. Hope that our relationship will continue in the years to come. We wish you success in your future endeavors, and if you have any questions don't hesitate to contact us.

Replied June 2017

Reka

Photography, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Great choice for creatives

I'm happy with my purchase and will stick with it long-term​.

PROS

I love the animation function for each block​.

CONS

I really miss an in-built analytics tool and a mobile app with statistics and admin options.

Reason for choosing Ucraft

I've had no other options that would provide the same features as ucraft.

LISA

Consumer Services, 1 employee

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2019

COMPLICATED PROCESS

I WAS TRYING TO CREATE MY WEBSITE AND WAS IN ONE CONFUSING ISSUE AFTER ANOTHER! BUT I'M SO STUBBORN I WOULDN'T LET IT BEAT ME! BUT TRUST ME! OTHER'S WERE NOT THAT STUBBORN. I HEARD THIS SITE WAS DIFFICULT BUT TRIED IT ANY! YOUR CSR'S ON CHAT WERE GREAT! THEY HELD MY HAND THRU THE PROCESS! IF IT WASN'T FOR THEM I WOULD NOT HAVE CONTINUED!

PROS

CREATED A VERY NICE PRODUCT! THAT'S IT!

CONS

IT WAS CONFUSING AND DIFFICULT TO USE FOR THOSE OF US WHOM ARE NOT "TECHY"! I SPENT A WEEK OF MY 14DAY-TRIAL TRYING TO PUT MY WEBSITE TOGETHER! there SHOULD BE MORE DESCRIPTIONS ON THE PROCESS & WHAT THE DIFFERENT ITEMS ACTUALLY DO OR HELP DEVELOP ON YOUR WEBSITE THAT YOU'RE CREATING!

Showing 1 - 25 of 116 Reviews