Web.com
About Web.com
Web.com Pricing
DIY Websites - Starts as low as $1.95 for first month Cyber Security - $4.99 monthly or $49.90 annually Custom eCommerce Website - Price varies based on options selected Full Service SEO - Price varies based on options selected
Starting price:
$1.95 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Web.com
1 - 5 of 91 Reviews
John M.
Verified reviewer
Retail, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2018
Great Support Staff
Ecomdash is helping me improve my business by allowing me to manage multiple sites from a single interface.
PROSThe software takes time to learn and understand. The best part is the support you get from the support team. They respond quickly, the schedule a call feature is really nice, and everyone of the support staff I have dealt with have been very helpful and supportive.
CONSThe system takes time to learn and it could use a few more features; however, by and large it works very well.
Peter
Retail, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Love it!
Wonderful
PROSSyncing my two store fronts, inventory was a challenge to keep correct across the board. Now its on the money!
CONSNothing really, im not computer savvy and I been able to get it all going with some halp from support!
Reason for choosing Web.com
I drove both, I couldn't justify the extra cost of others.
Vendor Response
Hi Peter, Thanks so much for your positive feedback! We work hard to make it easier for customers like yourself to run their online store, so our team will be happy to hear you've had a great experience. We look forward to helping you continue to grow your ecommerce business. Thanks again, Ecomdash
Replied December 2020
Matt
Verified reviewer
Apparel & Fashion, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2020
new changes make it very cumbersome
In the past, their customer service has been top notch - one of the main benefits was being able to schedule a service call with an actual rep at any time. We had a major inventory glitch about 6 months ago where all our purchase orders were being double or sometimes quadruple counting in our inventory numbers. It took them nearly 3 months to correct the issue and in the meantime we had to go without accurate inventory and COGS numbers. Now with this change to the user interface, I cannot recommend this software to anyone.
PROSWe've used this software for 3+ years for our E-Commerce platform which syncs (one of the main reasons we went with Ecom. The best thing is that is manages inventory and does shipping both.
CONSHonestly, this program has served us well for a while, but recent changes to their user interface (shipping workflow) have made it very cumbersome and nearly impossible for us to continue to use. We ship with multiple carriers and many different box configurations to maximize our shipping budget. The new workflow forces the user to 'batch' shipments into like shipments or with the same carrier instead of being able to create multiple shipping orders and then edit them individually in real time like before. This new workflow is horrible for us and we are looking to make a switch very soon. If you're shipping a lot of identical packages all with the same carrier, I guess it could still work for you.
Vendor Response
Hi Matt! Thanks for sharing your feedback. We're sorry to hear you're having such a frustrating experience, but really appreciate you bringing this issue to our attention. We understand that when releasing such a large change, we sometimes won't get it perfect. We're focused on getting as much feedback as we can and making changes to improve the process. I spoke with the team and they've reached out to schedule some time with you to get more feedback on how to improve this feature. We're currently working through all the other customer feedback we've received and are implementing changes to the new shipping workflow over the next couple of weeks. We do appreciate your business and would love to change your outlook on our software. Thanks so much!
Replied January 2020
Nicolas
Information Technology and Services, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Verygood for inventory management!
Main problem solved is amazon limitation to link different ASIN to same SKU...
PROSIntegration was easy with woocommerce and amazon.ca & amazon.com. Inventory management between platform is just great. You can even create sub products (kit) so you can list the same product with different ASIN on amazon (increase sales opportunity!)
CONSSupport doesn't really know what is Google Shopping listing nor could not help me except if I pay $$$ for support so I guess it is not enough user friendly... Most user friendly software these days doesn't need support ;-)
Reasons for switching to Web.com
Sellbrite was unable to connect to my woocommerce stores even after 3 weeks of asking for support...
Vendor Response
Hi Nicolas, Thanks so much for your positive feedback! It's great to hear that we've been able to help solve an issue for your business. I'm happy to pass your feedback along to our team. We look forward to helping you grow your ecommerce business.
Replied July 2021
David
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2018
The Most Affordable and Reliable Inventory Sync Software for eBay, Amazon, and Website Businesses
Once you understand the logic of the software it is excellent. We actually like that we can make changes at the marketplace, and simply have Ecomdash import the revised listing changes. When using other platforms we found that making changes on marketplaces directly would sometimes break the functionality between the two platforms. Not so with Ecomdash. It has fabulous import/export features for products. The multi-Channel sync works really well. It has a bundle feature that we use all the time. It's really easy to list to all the marketplaces. The UI is actually pretty good. Some have complained about it, but we have used a lot of other platforms, and this one works as good if not better than most. The product search function is excellent. It is actually way superior to any website platform product search we have ever used. It finds the products instantly. They should sell the search code to some of these shopping carts companies who have horrible built in search (All of them). The Price is so affordable. It's pay as you go. Super reasonable rates, and can leave at any time. No stupid contracts, no BS! We love that. We have never had any trouble with Customer Support. They always answered questions relatively fast, and it was always a qualified individual answering the questions.
CONSThere are a few minor integration things that are missing. Such as a few eBay options we can't select. There are a few marketplaces we would like to list to that they are not integrated with. It would be nice if they had 24/7 Support. But not a big deal.