Arborgold

RATING:

4.5

(59)

About Arborgold

Arborgold is a cloud-based business management solution that enables landscaping companies to manage business operations such as proposals, sales, service scheduling, marketing and customer communication. The solution focuses on complete business management starting from drafting proposals to invoicing and payments. Arborgold features complete job management, which enables users to manage appointments, schedule jobs and communicate with field staff. The intelligent routing functionality of the solution automatically routes the field service staff using the best possible routes, which they can view with the help of the mobile application. The marketing management functionality of the solution allows users to automate multiple marketing functions such as renewals, prepa...

Arborgold Pricing

$119.00 per month/per year. Contact for pricing based on need.

Starting price: 

$129.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Real-time operations analytics
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Arborgold Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Arborgold

1 - 5 of 59 Reviews

Kaitlin

Environmental Services, 11 - 50 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2024

Arborgold Review: Happy with Arborgold over 4 Years!

User Profile

Pete

Verified reviewer

Environmental Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2018

Arborgold Rocks!

A complete picture of my operation. The 'costing' system is awesome. If you know your breakeven point the costing system will show you instantly where you are financially.

PROS

1) Easy to use 2) Incredibly functional 3) Excellent Communication capabilities from the phone center to the invoicing. 4) Excellent customer support

CONS

Some things that should be part of the system are not getting updated. In particular I have been asking for a link on Mobile Crew to the Maintenance file so that Un billlable hours can be applied to equipment or any other item when the crew is not working.

Vendor Response

Thank you Pete for your great review! We appreciate all feedback. We're so happy Arborgold is helping you effectively manage your business. Regarding Mobile Crew, I've passed on your comments and suggestion to our product development team for additional follow up. Please keep an eye out for more information on mobile app updates as we're adding new features and enhancements almost quarterly!

Replied November 2020

W Curby

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Arborgold

The customer service is exceptional. They are all very helpful, just what you want in a software company. If you've ever had a bad experience with a software company, you know what I'm talking about!

PROS

The ability to use multi-day projects. The SCM is great, and this really helps with our inventory counts. The job costing is amazing.

CONS

We have a love/hate with the amount of updates, and new uses that they release. They seem to upgrade the program every couple of months.

Reason for choosing Arborgold

After speaking with Donna, and the Customer Service people, we were sold on the product.

Vendor Response

Thank you Curby for your review! We appreciate all feedback. We're so happy Arborgold is helping you effectively manage your business!

Replied November 2020

Alec

Environmental Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed June 2023

Arborgold Review

PROS

They definitely have focused on Tree and Landscape industries, and obviously do understand how those industries operate.

CONS

The list is too long, but a few major issues we've had: Emails (proposals and invoices) are only received by the client about 50% of the time. This is incredibly unprofessional, and we've lost tens of thousands of dollars due to proposals not being received. The program has a "popup" that says "email sent successfully" whether or not the email was sent, which is deceitful and misleading. If you do complain about this they will invariably place the blame on the email service they partner with, which is unacceptable.The core of their software was obviously designed over a decade ago, and is showing its age. No amount of facelifting or color scheme changes will change the fact that this program functions and feels like it was built before smartphones, and is basically unusable on mobile. The mobile version of their app has so few features it is basically useless. Essentially the only "feature" is composing proposals. Technically, you can schedule work on the mobile app, but to say that it is functional is comical. Each service must be scheduled individually; when a job has 25 services this can take 15-20 minutes. The program is extremely unstable, experiencing frequent crashes. In one instance I spent over 45 minutes composing a proposal, only for the program to crash and delete the entire proposal.

Reason for choosing Arborgold

They have a good sales and marketing team.

Reasons for switching to Arborgold

I thought that this program would decrease the amount of time spent on the office side of my business, but that is definitely not what I experienced. The program is slow, unstable, and difficult to use and navigate.

Laura

Retail, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Changed our business!

AMAZING!

PROS

This product has changed the way we do business. It's helped us create a more professional look to our proposals, provides real-time information at the fingertips of the employees as they need it and is overall a very impressive software!

CONS

Not much, I would have liked for it to allow me to do my AP through it as well since I'm moving away from Quickbooks.

Reason for choosing Arborgold

It's more custom to our business and allowed us to customize our look.