--- title: "Jobber Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Jobber. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Jobber is a good fit for you!" source_url: "https://www.softwareadvice.com/landscaping/jobber-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Field Service Management Software](https://www.softwareadvice.com/field-service/) / [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) / Jobber Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/field-service/jobber-profile/) Reviews [Alternatives](https://www.softwareadvice.com/field-service/jobber-profile/alternatives/) # Jobber User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 1,478 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.6/5 - Value for money: 4.4/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 1,059 reviews (72%) - 4 stars: 311 reviews (21%) - 3 stars: 54 reviews (4%) - 2 stars: 22 reviews (1%) - 1 star: 32 reviews (2%) ### Most mentioned pros - Specifically, this year we have utilized the texting feature which has cut down on conversion time of quotes, given us more flexibility for proactive communication and allowed us to interact with busy homeowners looking for convenient service. - It makes scheduling, quoting, invoicing, and customer communication much more efficient and helps keep everything organized in one system. While there is a learning curve and some limitations with advanced features, it improves day-to-day operations once the team is trained. - The scheduling, quoting, invoicing, and client communication tools all work well together, which saves our team time and reduces paperwork. ### Most mentioned cons - The scheduling is easy, but that calendar gets very confusing with estimate appointments and job appointments. And we use a time frame for arrival for estimate appointments but there's no option for that type of scheduling. And I wish there were a way to turn the auto reminders off on an individual basis. - The lead sourcing data tracking is difficult and doesn't transfer across the different "fields" like customer, quote, job, etc. - One of the biggest challenges has been that when employees forget to clock out of a job, as an admin, I have no ability to force the clock to stop. ## Jobber customer reviews Showing reviews 1-25 of 1,478 (page 1). ### Still super solid, still need to fix that long form embed - Overall rating: 4/5 - Reviewer: David V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, a super solid platform and CRM, that needs to play better with WordPress websites and have more UX options. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Jobber has improved a lot of their integrations, but that super long form embed is still an issue that needs to be addressed. #### Cons Just need more customizable UX options on their forms for clients who don't have their website created on their platform. #### Reasons for switching to Jobber Easier workflow for business owners and better lead routing. --- ### Jobber is THAT software! - Overall rating: 5/5 - Reviewer: Elizabeth W. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Jobber has been GREAT!!! It truly is customizable and easy to use. Customer service is great and the software itself is great!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Jobber has been great for scheduling our projects. I like that it links with a few other programs we use in the field. Creating a customer is super easy and I like that we can customize information on the account. Invoicing is really simple and the look of the customer portal and the invoices are very clean and user friendly. I like that we are able to go into the customer portal so if our customers have questions, we can see what they are seeing and walk it thru with them. I do like that it shows when we can expect a deposit in our account as far as payments go. The timeclock feature is really great for keeping track of everyone. The value for our money is defiantly there!!! #### Cons This could be user error, but closing out a re-occurring job is a little difficult. I don't like that it closes out future services and it doesn't give you the option to just close out the re-occurring service you just did and leave the rest. #### Reasons for switching to Jobber PestPac isn't set up for Foundation Repair companies. It is tailored for pest control. --- ### Organization and growth with jobber - Overall rating: 5/5 - Reviewer: Erik C. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I have recommended it to a few others showing the overall cost is well less than the overall value that this provides me and my company as we continue to grow this season! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use - this is very easy to get all customer info put in and I would not be able to keep all of my jobs and accounts organized without it. It is also helping us scale this season and making that process much easier than it ever has been in the past without it. #### Cons Occasionally I have to reset the app when using it during the day as it will freeze up, but besides that there is not much that I have to complain about. --- ### Overall a great product - Overall rating: 5/5 - Reviewer: andrew m. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am very pleased with it, i refer everyone that i can, especially since ive used other similar software's and jobber still is the best ive used so far. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Jobber is great for entry level business but also higher level developed businesses. Its a great tool to track statistics, run admin, and manage team members and information very well. The client communication side of it is amazing too. #### Cons Theres a lot to learn about it to use it properly so it takes a bit of onboarding time to really get a feel for it. Occasionally the website has some downtime for maintenance which isnt ideal but usually is running pretty quickly. #### Reasons for choosing Jobber Jobber was easier and visibly nicer to use #### Reasons for switching to Jobber not meant for contracting businesses, and their customer service was horrible --- ### Jobber outpaces them all - Overall rating: 5/5 - Reviewer: Jocelyn C. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive, we’ve been using the platform for 5 years very successfully and get many compliments on the ease of our software and organization #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The platform is really built with service industries in mind; while it’s primary model is jobs with intermittent scheduling (e.g. carpentry, etc), it has been the best tool we have found for our housekeeping business, beating out dedicated housecleaning software in terms of use, functionality, options, and pricing. It is a robust platform, self explanatory, with an easy to access kbase and IT support. As the primary scheduler for a business running on recurring clients on a set schedule, I really value the notes section of client pages, the multiple scheduling views, and the ease of editing schedules and clients. The ability to integrate other products, like Gusto, MailChimp, and LiveSwitch is incredible. The communication setting for clients are easy to use, and integrate well. Love the client hub that can be linked to your website. Invoicing is simple and effective. The platform is rarely buggy. #### Cons I would appreciate more options for business with dedicated recurring schedules. More options for team management would be valuable; being able to add employee addresses to the map view for calculating routes on recurring services, or have visual database of a team member’s dedicated client list (showing scheduling openings, etc) would be super valuable. No other platform offers that at this time either to be fair (without a custom build $$$). #### Reasons for choosing Jobber Better price, better integration, better support --- ### Interest to invoice - Jobber helped double our business growth - Overall rating: 5/5 - Reviewer: Dale D. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Besides our technicians, Jobber is the workhorse of our business. Jobber tracks our customers all the way through the sales funnel with each member of our team. From client contacts and requests, to scheduling, job notes and invoicing, Jobber brings our team and our clients together in one seamless place. From the same system I'm able to pull up a client's entire history, send estimates, revise estimates, refer to job notes from technicians for troubleshooting, and invoice the same day a job is complete. As an admin, Jobber gives me the confidence to process any client need in real time. While no system is perfect, Jobber customer service is quick, efficient and helpful to address issues and implement suggested solutions by their users. Easy to use, affordable, robust and adaptable. Without Jobber, we wouldn't be on our way to doubling our business growth in two years. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros There isn't much we don't love about Jobber, having everything in one place to process and service our clients from interest to invoice has been the biggest helper to our business. Specifically, this year we have utilized the texting feature which has cut down on conversion time of quotes, given us more flexibility for proactive communication and allowed us to interact with busy homeowners looking for convenient service. #### Cons The lack of build from scratch reports and batch select actions. However, customer support is always helpful in taking feedback and feature suggestions. #### Reasons for switching to Jobber Sending estimates was a nightmare, it wasn't customizable and didn't have the features we really needed. --- ### We love Jobber - Overall rating: 5/5 - Reviewer: Sarah W. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience is pleasant. If something is wrong the customer support is available quickly. It is very easy to use and affordable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How I can use it for multiple reasons. Invoicing, scheduling, estimates, texting clients, it also captures the clients signature for quotes. It is very easy to use. We can add before and after pictures. There is always a review of any new ways that are changing to it. #### Cons How sometimes it goes down or glitches. Or once we get used to something it changes. Or when there is a big change to Jobber the system tends to go down during business hours. #### Reasons for switching to Jobber I was not happy with the customer service with housecall pro and saw that Jobber was highly recommended by other cleaning companies. --- ### Most enhanced job scheduling system on the market - Overall rating: 5/5 - Reviewer: Jessica R. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love the frequent updates and additions, always improving and enhancing the system. Sometimes I keep a short record of tweaks I'd make and send them to support and the response time is great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Automations, analytics, custom settings for nuances in my business. The flow of a job from create client to sending invoices has the spaces for details I want to enter (and some). I like that there's an app - it makes a huge difference. being able to GPS track my team and use a general time setting separate from the job timer is helpful to separate what my company pays for vs what the customer pays for. #### Cons When sending text/email notifications, it says "message" for text and for email is just says sent. I'd like it to specifically say "text"/"email" because of the process being so redundant, it's great to have that reminder of what wasn't done. --- ### A very good tool for scheduling and increasing customer satisfaction. - Overall rating: 5/5 - Reviewer: Chris J. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use it for our field service assignments with customers. We document our activities, what we sell to the customer, the work we've done and get a signature for the order directly. The customer receives everything by email and has an overview of the work performed and the costs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I use Jobber for scheduling appointments and find it great that I can always see which appointments are open or already scheduled. It's reassuring to receive a confirmation email when an activation is complete. I was able to learn how to use Jobber easily, which is a big plus for me. Another useful feature is the ability to easily insert photos from onsite appointments, which are then stored as documentation within our company. #### Cons The overview would be helpful to see direct information on whether the customer has already been contacted, or whether a new appointment needs to be made. --- ### Jobber Review - Overall rating: 5/5 - Reviewer: Stephanie M. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We could not do business without Jobber, we would also just not be where we are today without it. We have been using it for almost 10 years and literally could not do what we have done without Jobber. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros schedule, automatic invoicing, customer support, client profiles, reminders and follow ups. Marketing suite all in one place! #### Cons A few little customizations that I would like to make to perfectly suit my business. Things like 'specifically requested teams' --- ### Reliable, Easy to Use, and Great Support – A Strong Fit for Our Business - Overall rating: 4/5 - Reviewer: Jodie B. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We use Jobber at The Comfort Specialists for day-to-day operations, quoting, scheduling, and invoicing, and overall we’re very happy with it. It has helped us stay organized, respond faster to customers, and keep our office and field team on the same page. The platform is intuitive, and onboarding was straightforward. Their customer support has also been excellent anytime we’ve had a question or needed clarification. Jobber delivers solid functionality and reliability. That said, I do feel the pricing could be a bit more competitive for what’s included. It’s a good system, but as a growing service company you always weigh cost versus features carefully. Customer Support: This is one of Jobber’s strongest areas. Support has been responsive, knowledgeable, and easy to work with. When you’re running a service business, that kind of backup matters. Ease of Use: Very user-friendly. Our team picked it up quickly, and it doesn’t require a lot of hand-holding to get started. The layout is clean and practical. Invoicing: Invoicing works well and keeps things professional. We appreciate how simple it is to convert quotes to invoices and track payments. Scheduling: Scheduling is clear and efficient. It helps keep our technicians organized and reduces back-and-forth between the office and the field. Banking and Transactions: Payment processing is straightforward, and the system makes it easy for customers to pay electronically. Bugs and Issues: We haven’t experienced any major bugs. Like any software, there are small limitations, but nothing that has disrupted operations. Overall, Jobber has been a dependable platform for our company. It keeps us organized, improves our professionalism with customers, and makes day-to-day operations smoother. With a bit more customization and pricing flexibility, it would be close to perfect. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use Clean scheduling and quoting workflow Strong customer support Professional appearance for customers Simple quote-to-invoice process #### Cons Pricing could be more competitive Limited customization in quotes (would like more font options, spacing control, bullet formatting) Would love built-in service contract templates for recurring maintenance agreements #### Reasons for choosing Jobber ease of use, and the fact that jobber returned our call --- ### Changed how we operate to be more efficient - Overall rating: 5/5 - Reviewer: Brett B. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We’ve been using Jobber to manage our HVAC and refrigeration company, and it has made a noticeable difference in how organized and efficient we operate. Scheduling is simple and clear, especially when you’re juggling multiple service calls and larger installation projects at the same time. The calendar view keeps the whole team on the same page, and dispatching techs from the office is straightforward. Quoting and invoicing are fast and professional. Being able to build detailed quotes, convert them to jobs, and then invoice directly from the same system saves a lot of double entry. It keeps everything clean and trackable. Clients also appreciate the professional look of the quotes and invoices. Payment tracking and reminders help keep cash flow steady. For a growing business, staying on top of receivables is critical, and Jobber makes that easier. The mobile app is useful for technicians in the field. They can access job details, add notes, upload photos, and track time without having to call the office constantly. That alone improves efficiency and reduces mistakes. Overall, Jobber helps bring structure to day-to-day operations. For a service-based company in the trades, having one platform to manage scheduling, quoting, invoicing, and client communication is a big advantage. #### Cons One downside is that the mobile app doesn’t offer all the same functionality as the desktop version. There are times in the field when I want to make specific adjustments or edits, but certain features are only available on desktop. In those cases, I have to wait until I’m back at the office to complete what I need to do. #### Reasons for choosing Jobber found this to be more suited for out needs as a company #### Vendor response Hi Brett, Thank you for such a detailed and thoughtful review. It’s great to hear how Jobber is helping bring more organization and efficiency to your HVAC and refrigeration business, especially with scheduling, dispatching, and keeping everything connected from quote to invoice. We’re glad to hear the platform is making a difference for both your team in the field and your clients, and that it’s helping you stay on top of cash flow as you grow. That’s exactly the kind of impact we aim to have. We also really appreciate your feedback on the mobile app. We understand how important it is to have full flexibility in the field, and insights like yours help guide where we continue to improve. Thanks again for choosing Jobber and for taking the time to share your experience. Replied March 2026 --- ### Great Software for Owner/Operator HVAC Businesses - Overall rating: 5/5 - Reviewer: Charles W. - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Jobber has been a positive one. It is a great blend of price and features for a business like mine. An open API or more integrations would improve it even more. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The price is what originally drew me to Jobber. When making the decision on which CRM to use for my startup HVAC business, other software such as ServiceTitan has more features than I need and a price point that my business won't support. Jobber was cost-effective, easy to use, and could be used with Quickbooks accounting, and therefore was a pretty easy choice. #### Cons I have the most issues with the app version of Jobber. Specifically, when taking notes, capturing images, or filling out forms, I have lost a lot of time when they won't upload or sync successfully. It was such a problem, that I have abandoned filling in the forms I have created. I also wish it integrated with a phone system like Ring Central. #### Reasons for choosing Jobber Price was the deciding factor when considering the other CRMs --- ### Jobber Sales process - Overall rating: 5/5 - Reviewer: Jaimy P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Jobber is a great program that makes the sale process run smooth. From sending quotes, getting approval, paying deposits all in one convenient platform. This makes the sales process easy, which is a key part for customers to continue to come back #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its very user friendly. All features are in one place. Mobile app is VERY well done The scheduling feature makes planning a breeze, especially for a large team of installers. #### Cons The invoice integration to QuickBooks can be clunky at times, which leads to less trust in the system. Randomly we will have a deposit not apply to a payment. #### Reasons for choosing Jobber It was more of what we needed, an all in one system --- ### Jobber is a great tool for any business to use - Overall rating: 5/5 - Reviewer: Tyler P. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. absolutely love Jobber. Would recommend to anyone who wants to run a successful operation. Very easy to use #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy to use, elevated business in seamless running in back ground. very easy to use and implement. Employees love as well #### Cons some of the changes in quotes not a big fan but will learn and move on, sometimes changes come out of nowhere #### Reasons for choosing Jobber local company and was told from other contractors using it #### Vendor response Thank you so much for sharing your experience. We’re glad to hear that Jobber has helped your business run more smoothly and that both you and your team are enjoying using it. We also appreciate your feedback on changes to quoting. We know updates can sometimes feel unexpected, and we’re always working to improve how we communicate and roll out changes so they’re as helpful and seamless as possible. It means a lot that you’d recommend Jobber to others, and we’re proud to support local businesses like yours. Thanks again for your support. Replied March 2026 --- ### Year 1 success! - Overall rating: 4/5 - Reviewer: Jim N. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very happy with Jobber. We have been with them for just over a year and look forward to see how we can improve our business even further in year 2 alongside jobber. One suggestion would be to take one of those initial training sessions and utilize it at the end of the first year. The more familiarity we had with Jobber as the year progressed the more engaged we had become with asking how to better use the functions within the platform. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Their customer support is incredible. We find at times we get stuck with trying to do something within jobber and both live chat and phone support is amazing! Even from day 1 with the training sessions they offer really help set the path in utilizing the platform. #### Cons We are a lawn care application business and have found it to be a little cumbersome when setting up reoccurring jobs (5 applications) spaced out over the year and not in a evenly spaced time frame. #### Reasons for switching to Jobber With the former company I worked at they use Real Green and their platform wasnt that user friendly. The only thing I liked with it was routing and measuring the properties. However everything cost additional money and more importantly there were a few times the whole platform shut down and everyone who used it was left in the dark until problem resolved. #### Vendor response Hi Jim, Thank you for the thoughtful review. We are really glad our support team has been there for you, from the day one training sessions to live chat and phone support when you get stuck. We also appreciate the feedback about setting up recurring application jobs that are spaced unevenly throughout the year. That is helpful context, and we will share it with our team. If you would like, our support team can also suggest a setup that makes those five applications easier to manage. Thanks again for choosing Jobber, and for sharing your idea of offering a training session again at the one year mark. We love hearing that Jobber has become more valuable as you have gotten familiar with it, and we are excited to support you as you grow in year two. Replied December 2025 --- ### Great for Service-Based Businesses - Overall rating: 4/5 - Reviewer: Cindy M. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We like it and will continue to use it as it's the best option we have found for our service based business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It is great for scheduling and letting customers know what needs to be done. The automation is great as it saves time. It gives customers and users a one stop shop experience. We like the campaign feature as well. #### Cons It is hard to get ahold of support sometimes. The price is pretty expensive. If we have a service like Christmas lights (they pay in full at installation) but we have to come back and take down the lights, it feels like we have to re-open the job to schedule the take downs. CC processing fees have gone up. #### Reasons for switching to Jobber Didn't provide everything that we needed in one place - mainly job costing. #### Vendor response Hi Cindy, Thank you for the detailed review. We are glad Jobber has been a strong fit for your business, especially for scheduling, automation, customer communication, and campaigns, and that it gives your team and customers a one-stop shop experience. We also appreciate the honest feedback. We are sorry it has been hard to reach support at times. We know that is frustrating when you need help quickly. Your notes on pricing, credit card processing fees, and workflows for services like Christmas light takedowns are also really valuable. We will share this with our team. If you would like, our support team can also suggest a workflow that makes scheduling return visits easier without feeling like you have to reopen the job. Thanks again for sticking with Jobber and for sharing what would make it even better. Replied December 2025 --- ### Jobber - worth your money. - Overall rating: 5/5 - Reviewer: Vanessa V. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software's user-friendly interface and responsive customer support are highly appreciated. The invoicing process has been significantly streamlined. #### Cons I am concerned about the length of time it takes for Jobber Payments to clear an ACH payment, as this could potentially leave service providers vulnerable to not receiving payment if an ACH account lacks sufficient funds. #### Reasons for choosing Jobber I selected Jobber because of its user-friendly interface and the comprehensive suite of features it offers for managing my business operations. #### Vendor response HI Vanessa, Thank you for taking the time to share this feedback. We are glad to hear you are enjoying the user-friendly experience, our customer support, and that invoicing has been easier with Jobber. We also appreciate you calling out your concern about ACH clearing times with Jobber Payments. We understand the importance of dependable cash flow, and we take payment security and timing seriously. If you would like, our team can walk you through how ACH processing works, typical timelines, and any options that may help reduce risk for your business. Thanks again for choosing Jobber over other options, we are grateful to support you. Replied December 2025 --- ### THE BEST DAMN TOOL TO GET YOUR LIFE BACK - Overall rating: 5/5 - Reviewer: Joan N. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I personally referred over 24 people to Job and I will do that every day. Easy and makes life helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I truly love that job. It has given me so much of my time back and I don’t have to worry. I love the scheduling feature more than anything #### Cons The price is a little expensive, but it is worth every penny when you value your time. I have been here for the long run and new features. Every year are amazing so it’s just the price. #### Reasons for choosing Jobber Job Bere was the best fit out of all of them being honest with you #### Vendor response Hi Joan, Thank you for such a thoughtful review. I am really happy to hear Jobber has given you time back and that scheduling has been a standout for you. I also appreciate your honesty about pricing, and it means a lot that you feel the value is there when it comes to saving time. And wow, referring over 24 people is incredible. Thank you for trusting us and for sharing Jobber with others. We are grateful to have you with us for the long run, and we will keep working to make each year even better. Replied November 2025 --- ### Simple, Efficient, and Built for Growth - Overall rating: 5/5 - Reviewer: Fred B. - Verified reviewer: Yes - Industry: Facilities Services - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Jobber has been really positive. It keeps my business organized, efficient, and a lot less stressful. From quotes to scheduling to getting paid, everything just flows. I also like how it connects with other apps I already use. It makes day to day operations smoother and helps keep everything in one place. It’s made me look more professional to customers, which matters when you’re trying to grow. My only frustration is paying extra for features like in platform messaging. I feel like there are better ways to monetize, and some of those tools should be included. Even with that, it’s something I rely on every day. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Jobber has been a game changer for how I run my business. Everything just flows. From sending quotes to scheduling jobs and getting paid, it all feels simple and dialed in. I spend less time trying to stay organized and more time actually working and growing. It also makes me look way more professional to my customers, which matters. I genuinely enjoy using it, and that says a lot. #### Cons Jobber has been a game changer for how I run my business. Everything just flows. From sending quotes to scheduling jobs and getting paid, it all feels simple and dialed in. I spend less time trying to stay organized and more time actually working and growing. It also makes me look more professional to my customers, which matters. My only frustration is having to pay extra for certain features like in platform messaging. I feel like there are better ways to monetize than putting key functionality behind additional fees. That said, I still genuinely enjoy using it and it has made a big difference in my day to day operations. --- ### Great for operations and closing jobs, limited flexibility after approval - Overall rating: 5/5 - Reviewer: Bruce M. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Jobber has been a strong operational backbone for our company. It keeps everything organized from first contact to payment. It’s not perfect on customization or advanced reporting, but for day to day workflow and team coordination it delivers. It helps us stay efficient and close more jobs with less friction. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Clean, simple interface that my team can use without training. Quoting, scheduling, invoicing, and client communication are all in one place. Optional line items in quotes are a strong sales tool. The client hub and automated reminders improve close rates and reduce back and forth. Mobile app works well in the field. #### Cons Limited flexibility once a quote is approved. Optional items can’t easily be added later without a new quote. Reporting and financial tracking are basic. Some integrations require workarounds. Phone and form tracking attribution is not native and needs external tools. --- ### Jobber Review - Overall rating: 5/5 - Reviewer: Emma N. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Jobber has been a great, user-friendly platform. The platform is easy to navigate and easy to train new hires on. The client life cycle matches so well will our company's work flow. Jobber support is quick to reply and problem solve. There are only a few industry-specific features I wish Jobber had to match more closely with the workflow of some of our projects. Overall, Jobber is a great platform and I would recommend it to other companies. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Jobber is very user friendly. The customer life cycle in Jobber is clear and easy to navigate. You can quickly view a client, quotes, the schedule, etc. from any page. The customer support is quick to reply and very helpful. Jobber also listens to the feedback we give and has made improvements to the platform based on user feedback. #### Cons There are a few things that Jobber does not do. For ongoing projects, the only way to keep track of those is by using the notes under the client's profile and by creating additional visits. It would be helpful if there was a way to track the progress of a project aside from visits alone, as there are aspects of our projects that do not necessitate a "visit." There is also no way to create a change order after a quote or job has been changed. --- ### Jobber = Salesforce (Capped at 2 million) - Overall rating: 5/5 - Reviewer: Marc S. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Snow has always been the hardest in terms of having a dispatcher. Overall it has been enjoyable and fun learning this software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer Support and Updates are fantastic. They have done a very good job keeping Jobber relevant. I treat Jobber as a "Salesforce" with a cap. #### Cons The marketing, it is all AI. Which in turn means that there are a lot of other websites like yours, which hurts SEO. --- ### I Love Jobber - Overall rating: 5/5 - Reviewer: Rosalba G. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Jobber has truly been a life-changing experience for my business. I went from thinking I needed to keep everything in my head, on paper, or in a Google Calendar, to understanding how a real, organized business should be run. My mindset, confidence, and vision as a business owner have grown so much since using Jobber. I’ve learned how to professionally quote clients, send invoices, schedule jobs, and manage a growing team. Every time I call Jobber with a question—about anything—they take the time to help me and even ask for feedback. That level of support has made a huge difference in my journey. It honestly feels like they believe in me as a business owner. If I had to mention any cons, it would be that I wish there was a more structured, in-depth guide that I could revisit to fully master every part of the system. I would also love to see a separate option within the platform to manage subcontractors, not just hourly employees. Overall, Jobber has helped me grow out of survival mode and into a true business-owner mindset. I’m extremely thankful for the support and the systems it has given me to build something real and lasting. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Jobber has been a life-changing experience for my business. I went from trying to keep everything in my head, on paper, or in a Google Calendar to finally understanding how a real business should be run. My mindset, organization, and confidence have grown so much since using Jobber. They’ve supported me every step of the way, and I’m truly thankful that Jobber believes in me and my vision. Jobber has taught me how to quote clients correctly, create professional invoices, and manage a team with confidence. Every time I call with a question, they are ready to help and actually care about my experience by asking for feedback. #### Cons The only thing I find myself wishing for is an easy, all-in-one guide to really master every part of Jobber. Another great addition would be a way to manage subcontractors separately from hourly employees inside the system. #### Vendor response Hi Rosalba, Thank you so much for sharing this. It truly means a lot to hear how Jobber has supported your growth, confidence, and mindset as a business owner. We are honored to be part of your journey and to help you move from managing everything on your own to running a more organized, professional business. We also really appreciate your thoughtful feedback about wanting a more structured, in depth guide and better ways to manage subcontractors. Those insights are incredibly valuable, and we will be sure to pass them along to our team. Thank you again for trusting Jobber, and for allowing us to support you as you continue building something meaningful. Replied January 2026 --- ### Fantastic CRM - Overall rating: 5/5 - Reviewer: Josh M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have encouraged many fellow business owners to get Jobber. The flow of information about clients and jobs and payments flows without interruption and helps us to stay on top of tasks with ease and speed. The app is amazing and keeps our guys in the field connected and able to communicate efficiently with the office. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Jobber allows me to stay organized and keeps me from losing track of payments or clients' correspondence. One of the things I love most about Jobber is that it is always changing by adding features that make using it easier and more efficient. I couldn't operate my business without it. #### Cons I honestly wish that it had been easier to integrate CallRail for incoming calls. Other than that, all of the native features have been amazing and continue to improve. #### Vendor response Hi Josh, Thank you for the wonderful review. We are so glad to hear Jobber helps you stay organized and on top of payments and client communication, and that ongoing improvements have made it such an essential part of your business. We also appreciate the feedback around the CallRail integration. That insight is helpful, and we will be sure to share it with our team. Thanks again for recommending Jobber to other business owners and for trusting us to keep your team connected in the field and in the office. Replied January 2026 ## More reviews [Next reviews](https://www.softwareadvice.com/field-service/jobber-profile/reviews/?page=2) --- Jobber Reviews, Pros and Cons - 2026 Software Advice