LawnPro

RATING:

4.7

(186)

About LawnPro

LawnPro is a cloud-based field service management solution that helps businesses in the landscaping industry streamline processes related to invoicing, client communications, time-tracking and more. Professionals can utilize the platform to synchronize information with QuickBooks Online in real-time. LawnPro helps businesses schedule property visits, print work schedules and sort expenses based on category or date range. Managers can create multiple user accounts, create customizable invoices and send them to customers via email/text messages and track equipment maintenance by setting up service reminders. Additionally, the client portal lets customers request services, pay for invoices and approve estimates. LawnPro provides mobile applications for Android an...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

LawnPro Pricing

LawnPro is offered across three pricing plans, outlined below. A free version is available and a discount is given for annual commitments. Free: For upto 50 customers Monthly: $29 per month for unlimited customers Yearly: $297 per year for unlimited customers

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Available

LawnPro invoice details
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LawnPro Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for LawnPro

1 - 5 of 186 Reviews

User Profile

Karen

Verified reviewer

Consumer Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

This software is awesome! These bad reviews are OLD

We purchased the lifetime program back in 2016 and we started using it... mostly because it was so inexpensive! The was a definite learning curve and it was difficult to get ahold of anyone. I learned to adjust to the quirks and as the years marched by, I found that they were growing with me. About 2 years ago, customer rep. gave out his cell number for tech support. They have added more programmers and a BUNCH of new edits/options to the software. Right now, he is working on making the software more automated. I can't wait.

PROS

My favorite like how I can text customer rep. 24/7 and get a pretty fast response. I really like the mailing option. They put a color invoice into the envelope along with a with a return envelope. Very professional looking and I don't have to do the busy work. I like how you can select a bunch of services and assign a crew. I like how it sends them an email when we complete a service. I like how it syncs with quickbooks. I like how you can tag the customer/property. The list goes on and on...

CONS

To be honest, the list WAS long in the beginning and tech support WAS nonexistent... BUT not anymore. Every single suggestion and/or problem has been fixed or is in the process of being implemented.

Ken

Chemicals, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed April 2020

Anywhere access. Very functional.

For the most part, it has been a good addition to the business. Some of the features are probably very good but there is little explanation/training to help me understand how (and why) to use them. ie templates, automatic emails, etc.

PROS

The fact that I can access from my phone, laptop, desktop, anywhere is so convenient. Allows several people to input data at different times with different access. Customer services flow through from input to service to completion, which is not something every software program has.

CONS

Customer support is somewhat lacking. While I am able to get a text back, my suggestions/concerns are never fully answered. It seems like they are always "on a list" but never come to fruition.

Reason for choosing LawnPro

The anywhere access of LawnPro was the main reason for the switch. I had already bought into LawnPro a year or so before and it seemed like the best choice.

Reasons for switching to LawnPro

Online access was the main reason for the switch. We were not locked down to one desktop.

frank

Consumer Services, 2-10 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed January 2024

Not for everyone

if you have any issue at all good luck getting someone, only chat box is available and they have little to no answers, typical corporate stuff like dodge the actual question and make you ask it in 10 different ways to get an answer.

PROS

ability to set up contract payments with customers over the year

CONS

zero customer service, awful. phone number , dont bother trying to call. [sensitive content hidden] is non existant and doesnt care about the business. the accounting portion of the software totally unreliable it makes up its own numbers. i have all screen shots as proof if you need that. customer has 10 invoices every single invoice is a different tax rate but i only set up 1. makes no sense. they have no answers i was told after 1 month just to answer the question

Vendor Response

HI Frank, you can alway reach us by text and live chat, 365 days a year. No one here dodges questions. We care about the business. We work really hard to make this the best software it can be. We have been in business since 2004. I'm glad to look into your tax rate issue. My guess is, it is set one rate on the customer level but a different rate for that property or the service done on that property.

Replied January 2024

john

Building Materials, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Lawn Care Review

Overall this is a great software and I am happy I switched to it.

PROS

This software is simple to navigate and use. Great scheduling options and time management options is good for employees to be able to start and stop timers.

CONS

Invoices being sent automatically. I can not find an easy way to automate invoices.

Reason for choosing LawnPro

Price point was everything for LawnPro. One time purchase was the best thing in my opinion.

Reasons for switching to LawnPro

I was the first customer for the product and their payment options were just not what I needed to grow.

Dereck

Consumer Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2020

Helps My Lawn Business Tremendously

My overall LawnPro experience has been great. Was not too difficult to learn how to use but it does have a learning curve like most software. Has everything I need for my small 2-4 man business. Makes my office activities way easier and I could not operate without it.

PROS

The scheduling portion is my absolute favorite. Very easy to use and organize. Easy to move clients around, overall a great experience with the scheduling software.

CONS

The cost of taking a credit card is more expensive than quick books and I really want to be able to get customers to sign a maintenance contract online from the software.

Reason for choosing LawnPro

Service autopilot was far too expensive for my small operation.

Reasons for switching to LawnPro

I liked the interface and price of LawnPro. It just seemed to make my life much easier than yardbooks did.