--- title: "LMN Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of LMN. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if LMN is a good fit for you!" source_url: "https://www.softwareadvice.com/landscaping/lmn-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Landscape Software](https://www.softwareadvice.com/landscaping/) / [LMN](https://www.softwareadvice.com/field-service/lmn-profile/) / LMN Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/field-service/lmn-profile/) Reviews [Alternatives](https://www.softwareadvice.com/field-service/lmn-profile/alternatives/) # LMN User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 93 ### Secondary ratings - Ease of use: 4.0/5 - Customer support: 4.6/5 - Value for money: 4.4/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 72 reviews (77%) - 4 stars: 10 reviews (11%) - 3 stars: 6 reviews (6%) - 2 stars: 1 reviews (1%) - 1 star: 4 reviews (4%) ### Most mentioned pros - It provides a seamless way for clients to review and sign off on change orders digitally, eliminating the back-and-forth that used to slow us down. - Even better, it maintains a complete log of everything the client has approved, giving us peace of mind and a clear paper trail if questions ever arise. - It streamlines the billing process so we can get invoices out faster and keep cash flow moving. ### Most mentioned cons - The available workflow did not accomplish this as expected without manual workarounds and separate tracking outside the software. - Proposal and job creation was also cumbersome. - The most disappointing part of our experience was not simply discovering that LMN wasn't a good fit for our business. ## LMN customer reviews Showing reviews 1-25 of 93 (page 1). ### A Great CRM Solution for Lawncare Professionals - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use for us and the crew app looks like it will be very user friendly for our staff to navigate. #### Cons We haven't noted anything yet. The experience so far has us hopeful that the CRM is going to be successful --- ### LMN: Outstanding Support that Helps a Industry Newbie Succeed - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: Self-Employed - Product usage: less than 1 year · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Coming into this business as a new industry, the combined experience with LMN and the support from U.S. Lawns has been exceptionally positive. I’ve been pleasantly surprised by how quickly and easily I’ve been able to become productive. Between the structure of the LMN platform and the guidance provided by the U.S. Lawns team, I was able to ramp up quickly and remain highly competitive throughout the proposal generation process. The tool streamlines estimating, allowing me to build thorough, accurate scopes efficiently without wasting valuable time. Overall, my experience with LMN has been great. I look forward to deeper integration with the technology—not only to make our internal operations more efficient and less time-consuming, but to free up bandwidth so I can focus on bringing high-quality services and exceptional value to our commercial clients. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros From a technical perspective, I really appreciate the ability to manage the entire project lifecycle within a single platform—from prospecting new leads and generating proposals to digital client acceptance, scheduling, and overall day-to-day operations. I want to give huge credit to Sabrina! My support experience with her has been outstanding—her quality of instruction and ability to quickly address all of my current questions made a huge difference during onboarding. Moving forward, I look forward to leveraging both the AI chatbot for quick answers and the live support team as I continue to use the tool, expand my knowledge, and refine my business processes. #### Cons Right now, where I struggle most is on the prospecting side—specifically tracking opportunities and proposal statuses effectively. To be fair, part of this is on me and establishing a regular cadence for maintaining those activities as I get used to the workflow. I don't feel I'm leveraging this part of LMN as smoothly as it was designed; I’ve taken a bit of an ad hoc approach so far, and while I’ve still been successful, I know I'm barely scratching the surface of its capabilities. I suspect this is simply a gap in my current knowledge rather than a tool limitation. I’m excited to continue my support journey, engage with Lex, and learn how to run that side of the tool more effectively so I can build a clean, standardized pipeline process. --- ### Success and growth - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Facilities Services - Company size: 2-10 employees - Product usage: less than 1 year · monthly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience was phenomenal because my onboarding specialist [sensitive content hidden] ensured that i understood everything and assured me he was going to be there always for me. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how everyone is so helpful and cares about your success. Also the product is great and will help me succeed. #### Cons No automation integration to help with upsells and with following up with clients. This would push for better close rates --- ### A Rough Start, But a Much Better Experience Now - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Our overall experience with LMN has been mixed. The software itself has a lot of useful features and we can see the value it will bring to our company once we are fully transitioned. Unfortunately, our onboarding experience started off very poorly and took much longer than expected, which caused a lot of frustration. After escalating our concerns and being assigned a new onboarding specialist, our experience improved significantly. Our new specialist, [sensitive content hidden], has been extremely helpful, responsive, and has made us feel much more confident moving forward with LMN. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros LMN offers a wide range of features that are helpful for a landscaping company and brings many aspects of the business into one system. Having estimating, scheduling, job tracking, and other day-to-day operations within one system. Our second Onboarding Specialist, [sensitive content hidden], has been great and has helped us make significant progress. Him having the knowledge of actually using it hands on in the field was extremely helpful and he was quick with finding solutions for us. #### Cons Our biggest frustration was the onboarding process. What we expected to take roughly 60–90 days has ended up taking about six months. We struggled with communication, progress, and getting the guidance we needed from our original onboarding specialist. We had to continuously escalate our concerns to a supervisor and were eventually assigned a new specialist, [sensitive content hidden], who has been great! Our initial onboarding experience made the transition much more difficult and time-consuming than it needed to be. There are also some frustrations with the system itself. Information does not always carry over throughout the different areas of LMN. For example, changing a customer's address in one place does not update it everywhere, so you have to remember to make the same change in multiple locations. We have also found the invoicing options somewhat limiting for a company like ours that has different services that need to be invoiced in different ways and at different times. Overall, there are a lot of useful features, but some processes require more manual steps than we expected from an all-in-one system. [sensitive content hidden] has been great and has helped us make significant progress. Him having the knowledge of actually using it hands on in the field was extremely helpful and he was quick with finding solutions for us. --- ### A neccessity for all Landscape businesses - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Good customer support and continually working on the program so changes keep coming that are improvements and shows value for money. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Excellent at keeping 90% of your business under one subscription. Thoughtfully designed and productive program that cuts your admin time down drastically especially in the timesheet department. #### Cons Job costing on cost plus jobs hasn't been developed very well. Works great for estimating and turning estimates into jobs and than job costing them though. Would be great if it integrated with CompanyCam and automatically inputed reciepts to your job cost using AI --- ### LMN / Granum experience — be very careful before signing the annual contract - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 2-10 employees - Product usage: less than 1 year · monthly - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered The most disappointing part of our experience was not simply discovering that LMN wasn't a good fit for our business. Software will not work for every company. Our concern was how LMN/Granum handled the situation after we discovered significant limitations during implementation. We purchased LMN after a sales demonstration that appeared to show the estimating, budgeting, job management, invoicing and accounting functionality we needed. However, we could not actually implement our projects, connect and operate our QuickBooks account, and work through our real-world scenarios until after purchasing the software and committing to an annual agreement. We received two relatively short onboarding sessions. Within the first several weeks, while still onboarding, we discovered that several important workflows did not function in a way that would work for our operation. We immediately contacted LMN and explained the problems. Multiple LMN staff members acknowledged during our discussions that we would not necessarily have known about some of these limitations without purchasing and actually using the software. We tried to reach what we believed was a very reasonable resolution. We did not ask for a refund or expect LMN to provide its services for free. We offered to pay for several months of the subscription despite having only used the software for several weeks, and we offered to pay the onboarding fee in full. LMN/Granum refused any compromise. Their proposed solution was essentially that we use whatever portions of the software we could while they continued charging us nearly $600 per month for the remainder of the annual commitment. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The budgeting functionality was the strongest part of the software for us. LMN provides a fairly detailed way to build budgets and track estimated costs for jobs. We could see value in that portion of the platform, particularly for companies whose operations fit well within LMN's standard workflows. #### Cons The biggest issue was that several important limitations were not apparent during the sales process or demonstration and could not realistically be discovered until after we had purchased the software, committed to the annual agreement, and began implementing it with our actual business. For our construction operation, invoicing was a major limitation. Projects do not always follow a predetermined billing schedule. If part of a scope is completed but the remainder is delayed, we need to invoice the completed portion while accurately tracking the original contract value, amount previously invoiced and amount remaining. The available workflow did not accomplish this as expected without manual workarounds and separate tracking outside the software. Proposal and job creation was also cumbersome. Items often have to be modified individually rather than efficiently bulk updated. The QuickBooks integration was disappointing as well, requiring manual batching/syncing rather than the more automated synchronization we have experienced with other platforms. Support during onboarding was slow on several questions, with some answers taking weeks. Ultimately, we found LMN required significantly more manual office administration than expected from software costing nearly $600 per month. That coupled with the basic functions needed or provided from other less costly software makes it far overpriced. --- ### We LOVE LMN - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Working with the team at LMN/ Granum has been awesome.[sensitive content hidden] and the rest of the team are always there to answer questions and explain the software whenever we need. The software itself has been a game changer with estimation and time keeping. It's been great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best part about LMN is the scheduling feature, estimation (once used correctly), and estimated vs actual hours data. All have been great for our operation. #### Cons Sometimes understanding the software at first is difficult, but the team is always there to help explain. --- ### NEW LMN Customer - Overall rating: 4/5 - Reviewer: Matt G. - Industry: Utilities - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered It was a good experience so far. Definitely a learning curve involved but happy to give it a chance to see if we can make it work. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The accounting and job costing are great features. This will help with accurate quoting for every job. #### Cons Some steps seem overly complicated and you can only upload 1 picture or file at a time. I think some things can be simplified. --- ### 10 Year Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered It has given us the confidence to bid without questioning the numbers. I'm also starting to get faster at turning around estimates which is translating into more sales. Payroll reporting is quick and easy. I've been around a long time. I kind of feel like family. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything is on one platform. I have a weekly meeting to help stay in the know. Customer support is great. Scheduling is good. Payroll reporting is super easy. #### Cons Often a bit chunky. Flow isn't there yet. I can also see integration with Ai needed in short time. I'd like to be able to track the crew hours , location better. --- ### LMN Overall Review - Team Tersigni - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, LMN is not just a software; it's a business management tool that brings clarity, efficiency, and accountability to every project we take on. From the first estimate to the final invoice, it keeps everything organized and gives us the data we need to run a more profitable operation. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros One of my favourite features is the client portal. It provides a seamless way for clients to review and sign off on change orders digitally, eliminating the back-and-forth that used to slow us down. Even better, it maintains a complete log of everything the client has approved, giving us peace of mind and a clear paper trail if questions ever arise. Job Tracking & Dashboards This is hands down the most valuable feature for our business. The dashboards give us a real-time window into each project's financial health by tracking actual costs versus estimated costs. This level of visibility has been a game-changer in understanding true project profitability and making smarter decisions going forward. Estimating with Pre-Built Templates LMN's pre-built estimating templates have dramatically reduced the time it takes to put together a professional, accurate estimate. What used to take hours can now be done in a fraction of the time, without sacrificing detail or accuracy. Mobile App & Time Tracking The mobile app allows the crews to clock in and out directly from job sites, making it easy to accurately assign labour hours to the correct project. This keeps our job costing precise and ensures nothing slips through the cracks. Invoicing Invoicing with LMN is quick, straightforward, and professional. It streamlines the billing process so we can get invoices out faster and keep cash flow moving. #### Cons As with any new software, LMN does come with a bit of a learning curve. Getting familiar with all of its features and workflows takes some time and patience upfront. However, in our experience, the more you use it, the more intuitive it becomes, and it genuinely gets easier with every passing week. What makes the transition much more manageable is the wealth of resources LMN provides to help you get up to speed. From detailed tutorial videos to comprehensive support documentation, there is no shortage of material to guide you through the platform at your own pace. --- ### Owner - Overall rating: 5/5 - Reviewed: November 2026 - Company size: 2-10 employees The reviewer experienced a seamless setup with LMN, which significantly improved their workflow. The training provided was beneficial in helping them learn to use the software effectively. Full review available after login on Software Advice --- ### Your Business Partner - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Very good. The team there is very friendly and helpful. Every day they are adding new usability features that are improving the software. You arent just another number to them, they are your partner in business and truly wish the best for your business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Budgeting tools and estimating tools. Customer service is second to none and the whole team is super friendly. #### Cons The softwares complexness. I wish it was more user friendly, which I know the team is working hard on doing. --- ### LMN is a great tool even for small business to help them grow. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Consumer Services - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered It has been great getting to work with the team on getting the software set up for my business and I am looking forward to really diving into getting the know the software so it can help grow my business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How in-depth the software is and how easy it can be to put a quote together. It will really help me stay on budget and make sure I am hitting the goals I have set for the business. It will also help me track the different divisions, so I know what is profitable and what is not. Scheduling of non-consistent work, ex snow removal, is going to be a huge help in the business moving forward. #### Cons It can be quite confusing at first, but once you get in and use it, and ask questions during the set up calls it gets easier to use. Some things could get better, like how discounts work and auto charging a customer after a service has been completed. The design can be a little complicated at first as well until you get use to it. --- ### We are so happy we joined LMN!! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Our overall experience with LMN has been excellent. It’s helped us streamline everything from estimating and budgeting to scheduling and time tracking. The system has made our operations more efficient, improved job profitability, and given us better visibility into every project. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros LMN has been a game changer for our landscaping operations — estimating, budgeting, and crew management are all streamlined in one place. It keeps our jobs profitable and our team organized. #### Cons Believe it or not i haven't found anything that i don't like yet, i will admit that it takes a lot to get used to and it could possibly be more streamlined to make it easier to navigate though. but for the most part its just training on our end that is what's needed. --- ### Streamlined System, Steep Learning Curve - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered So far, the experience has been positive. The system feels organized and powerful, with tools that should really help us streamline estimating, scheduling, and tracking costs once we’re fully set up. There’s definitely a learning curve, but the onboarding process has been helpful, and we’re excited to see the benefits as we get more comfortable using it. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - Seems very organized and user-friendly - Estimating looks much more accurate - Scheduling and crew tools should help streamline things - Excited about the reporting and job costing features #### Cons - Learning curve while getting set up - Some features feel overwhelming at first - Still figuring out how everything connects (estimates, scheduling, job costing) --- ### LMN is a great tool and getting better - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Environmental Services - Company size: Self-Employed - Product usage: less than 1 year · daily - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered It has been very helpful so far. Really opened my eyes to my true numbers and made estimating/invoicing as efficient as possible. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It helps me to consider every cost that I have in my budget. There were many expenses that I was overlooking with my last budgeting system, but LMN fixed that. #### Cons There are some parts of LMN that are redundant and you may double charge if you do not catch it. They are working to fix this inefficient as I understand. --- ### Briarwood Landscapes Review for Lmn - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Great! Easy to use and very detailed. Luke was extremely knowledgeable and helped answer every question I had! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very helpful on-boarding! Lots of options for estimating and tracking budget. Looking forward to putting it all to use! #### Cons I wasn’t expecting the price to be in American dollars, as it is quite a bit more than I expected. Still will be a good investment. --- ### LMN is KEY to successfully scaling a landscape operation - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered It is great. For smaller companies looking to scale, it is a must-have. It is a combination of Jobber, Synkedup, and Yeti, without the nonsense of Aspire. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Every feature we would need to run a successful full-service landscape company is accessible. We can successfully manage and operate maintenance, enhancement, and installation divisions all in the same place. #### Cons Because it has everything that we would ever need, the onboarding process is a lot more extensive and requires more of my time --- ### [sensitive content hidden] was a first class trainer - Thank you!! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Great - [sensitive content hidden] was very knowledgeable and make the process look very simple. We are excided to give it a go! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The program looks like it will be beneficial for our organization. We look forward to implementing it. [sensitive content hidden] make it all look so easy! #### Cons At this time, we do not see any issues. Once you understand how to manipulate the program, it seems easy. --- ### Landscapers Best Bang for the Buck - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Consumer Services - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: September 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Designed for the Landscape Contractor/Service provider and is the best estimating platform on the market. #### Cons Scheduling is too complicated and I wish it was a true AR module for Quickbooks #### Vendor response Thank you for being a valued LMN user, Barney. We value your feedback and please know we are working to try to make every feature an easy and positive experience. Feel free to reach out to our customer service team directly with any issues or questions you might have! Replied September 2020 --- ### LMN does double duty and is easy to use - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We use this software for budgeting, job costing, estimating and time keeping. It works well with Quickbooks. We don't do any invoicing since we work mainly with large contractors, and our invoices come in the form of progress payment requests. Especially for the estimating department, it creates a consistent simple process to get the estimates out the door quickly. You can compare your estimate to your budgeted cost parameters to reduce mistakes, so it helps with the accuracy as well. We track our jobs won/lost and can use this data to make better decisions about how to bid. Time keeping is accurate and helps us put costs to the proper task and job. Overall, it has made our business run much smoother with consistent processes and analysis. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Estimating is easy once you have your catalog and items set up. Makes Estimating very consistent. Easy to use with Quickbooks. #### Cons Cumbersome to set up at first; even with video tutorials we needed expert advice, and took the classes. It takes a commitment to get it up and running consistently. Main problems would be getting foremen to use the timekeeping part correctly, and clocking in to the right tasks in a timely manner. #### Vendor response We appreciate the great feedback, Laurie. We're glad that LMN has helped your business run more efficiently, and we are working on improving every day to help make the process easier for you and your foremen. Replied October 2020 --- ### LMN Has Revolutionized our Business - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Environmental Services - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: September 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. A++++ - 5 stars - 100% positive. I highly recommend LMN to all landscaping and snow removal companies. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Every feature of LMN is impactful and has changed the way we do business. We are able to set-up estimates quickly and see real time results for the first time in our business. We are able to quickly communicate with various members of our team and customers. Now especially in this age of working remotely LMN does all the right things for our business. LMN customer service, support, and ongoing training is also the best I have ever seen! #### Cons I don't think there are any cons to using LMN. The only thing I would tell new users is to be ready for lots of in depth research into the business to get things set-up correctly. And be ready to continuously tweak things along the way as you see what works and what doesn't with the way you have set things up. Also, don't try to do the set-up on your own. Take the LMN training and then set-up weekly calls with your LMN rep - you will be so much more efficient in setting things up for success. #### Vendor response Thanks for the wonderful feedback, Kali! We're always happy to hear when our users have a positive experience with LMN. Replied September 2020 --- ### Quoting and tracking time made easy - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered LMN is a great product made by a great company that is innovative and has been largely successful in the industry that it serves. Their staff know the ins and outs of landscape construction, snow clearing, and maintenance. They offer amazing training videos and seminars and are active in the landscaping community. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Overall, the program is intuitive and easy to use. Quoting is made easy with templates and product catalogs customized easily for your business. The Time App is worth its weight in gold and has become an easy way to communicate with our team leads through pictures and notes. Invoicing is almost seamless when combined with QBO. #### Cons The report function could be more customizable (time on site vs contract end date). Notices for specific events would be helpful (contract end dates). Adding a unique quote number to each page of a proposal (especially the signature page) would be thorough. #### Vendor response Thanks for the feedback, Chris. We hear you and are constantly working to make the software a better experience for our users. Feel free to reach out to our customer service team with any issues in the future. Replied October 2020 --- ### Decline over years - Overall rating: 2/5 - Reviewer: Brad T. - Industry: Construction - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered Over the years the program has become progressively worse. The features get harder to use and the functions are not accurate. It has become very difficult to navigate. If it weren't my busy season, I would switch. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros It was easy to get started and it was relatively inexpensive. It claimed to do lots of things #### Cons It does a lot of things poorly. Customer service is argumentive and not trained. Reports are useless. It makes running operations so difficult. I could go on and on this missed opportunity. Some say are financed by Cat and they have sold out. Something is off, the [SENSITIVE CONTENT HIDDEN] I met is better than this. --- ### Transforming Landscape Businesses From The Inside Out - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Consumer Services - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The LMN Team is always there to answer questions, help with onboarding, training and the online video library is amazing to help your team members learn and grow with this software. It will supercharge your business ahead of your competitors. If your competitors are already using it, then you're likely working harder than you need to at managing the moving parts of your business and drivers of profitability. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It guides businesses of all sizes toward a deep understanding and management of all costs of business, pricing strategies, managing employee time, managing overhead recovery and building meaningful budgets. #### Cons It does take considerable commitment to align and build the company data base... and like all other business management software, the relevance of the data produced depends on the accuracy of the data entered. LMN makes it easier than most similar software options in my opinion. #### Vendor response Thank you for your feedback, Jacki! And thanks for being a valued LMN user. We're always working on improvements to make the process easier for you and your team. Please reach out to our customer service team if you have any questions. Replied October 2020 ---