--- title: "LMN Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of LMN. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if LMN is a good fit for you!" source_url: "https://www.softwareadvice.com/landscaping/lmn-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Landscape Software](https://www.softwareadvice.com/landscaping/) / [LMN](https://www.softwareadvice.com/field-service/lmn-profile/) / LMN Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/field-service/lmn-profile/) Reviews [Alternatives](https://www.softwareadvice.com/field-service/lmn-profile/alternatives/) # LMN User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 89 ### Secondary ratings - Ease of use: 4.0/5 - Customer support: 4.6/5 - Value for money: 4.4/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 68 reviews (76%) - 4 stars: 10 reviews (11%) - 3 stars: 6 reviews (7%) - 2 stars: 1 reviews (1%) - 1 star: 4 reviews (4%) ### Most mentioned pros - It provides a seamless way for clients to review and sign off on change orders digitally, eliminating the back-and-forth that used to slow us down. - Even better, it maintains a complete log of everything the client has approved, giving us peace of mind and a clear paper trail if questions ever arise. - It streamlines the billing process so we can get invoices out faster and keep cash flow moving. ### Most mentioned cons - In an extremely digital age, I do believe that LMN’s greatest drawback is the clunkiness of the software. - Some key features are missing as compared to Aspire. - It is not as friendly as other apps to learn on my own, but that is for a reason. ## LMN customer reviews Showing reviews 1-25 of 89 (page 1). ### We LOVE LMN - Overall rating: 5/5 - Reviewer: Kimberly G. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Working with the team at LMN/ Granum has been awesome.[sensitive content hidden] and the rest of the team are always there to answer questions and explain the software whenever we need. The software itself has been a game changer with estimation and time keeping. It's been great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best part about LMN is the scheduling feature, estimation (once used correctly), and estimated vs actual hours data. All have been great for our operation. #### Cons Sometimes understanding the software at first is difficult, but the team is always there to help explain. #### Reasons for choosing LMN We chose LMN because of cost and the team LMN had at the time. #### Reasons for switching to LMN Our software was outdated and a one man show. --- ### 10 Year Review - Overall rating: 5/5 - Reviewer: Brad R. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered It has given us the confidence to bid without questioning the numbers. I'm also starting to get faster at turning around estimates which is translating into more sales. Payroll reporting is quick and easy. I've been around a long time. I kind of feel like family. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything is on one platform. I have a weekly meeting to help stay in the know. Customer support is great. Scheduling is good. Payroll reporting is super easy. #### Cons Often a bit chunky. Flow isn't there yet. I can also see integration with Ai needed in short time. I'd like to be able to track the crew hours , location better. #### Reasons for choosing LMN Cost, LMN was becoming popular and cloud based products just came out. LMN seemed more personal. --- ### LMN / Granum experience — be very careful before signing the annual contract - Overall rating: 1/5 - Reviewer: Chris L. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered The most disappointing part of our experience was not simply discovering that LMN wasn't a good fit for our business. Software will not work for every company. Our concern was how LMN/Granum handled the situation after we discovered significant limitations during implementation. We purchased LMN after a sales demonstration that appeared to show the estimating, budgeting, job management, invoicing and accounting functionality we needed. However, we could not actually implement our projects, connect and operate our QuickBooks account, and work through our real-world scenarios until after purchasing the software and committing to an annual agreement. We received two relatively short onboarding sessions. Within the first several weeks, while still onboarding, we discovered that several important workflows did not function in a way that would work for our operation. We immediately contacted LMN and explained the problems. Multiple LMN staff members acknowledged during our discussions that we would not necessarily have known about some of these limitations without purchasing and actually using the software. We tried to reach what we believed was a very reasonable resolution. We did not ask for a refund or expect LMN to provide its services for free. We offered to pay for several months of the subscription despite having only used the software for several weeks, and we offered to pay the onboarding fee in full. LMN/Granum refused any compromise. Their proposed solution was essentially that we use whatever portions of the software we could while they continued charging us nearly $600 per month for the remainder of the annual commitment. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The budgeting functionality was the strongest part of the software for us. LMN provides a fairly detailed way to build budgets and track estimated costs for jobs. We could see value in that portion of the platform, particularly for companies whose operations fit well within LMN's standard workflows. #### Cons The biggest issue was that several important limitations were not apparent during the sales process or demonstration and could not realistically be discovered until after we had purchased the software, committed to the annual agreement, and began implementing it with our actual business. For our construction operation, invoicing was a major limitation. Projects do not always follow a predetermined billing schedule. If part of a scope is completed but the remainder is delayed, we need to invoice the completed portion while accurately tracking the original contract value, amount previously invoiced and amount remaining. The available workflow did not accomplish this as expected without manual workarounds and separate tracking outside the software. Proposal and job creation was also cumbersome. Items often have to be modified individually rather than efficiently bulk updated. The QuickBooks integration was disappointing as well, requiring manual batching/syncing rather than the more automated synchronization we have experienced with other platforms. Support during onboarding was slow on several questions, with some answers taking weeks. Ultimately, we found LMN required significantly more manual office administration than expected from software costing nearly $600 per month. That coupled with the basic functions needed or provided from other less costly software makes it far overpriced. #### Reasons for switching to LMN We were looking for something to do better budgeting. --- ### Your Business Partner - Overall rating: 5/5 - Reviewer: Carter V. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Very good. The team there is very friendly and helpful. Every day they are adding new usability features that are improving the software. You arent just another number to them, they are your partner in business and truly wish the best for your business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Budgeting tools and estimating tools. Customer service is second to none and the whole team is super friendly. #### Cons The softwares complexness. I wish it was more user friendly, which I know the team is working hard on doing. #### Reasons for switching to LMN I saw the benifits of its tools that would help me stay on task and make sure we knew our numbers. --- ### Top Notch program & service - Overall rating: 5/5 - Reviewer: Juan Carlos H. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered I am very satisfied with the entire process from sale, to training and now using. This software will bring transformational change to our company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The program is so thorough, The training process was great and the rpogram really has so many features. Its going to be very useful as we implement. Takes the guess work out of estimating. The MORS is a game changer, it helps you discern Net profits from "profits" that arent really profits at all. Really the best part of the process has been our trainer [sensitive content hidden], he was so helpful & patient. very grateful for him. #### Cons The man hours displayed for team view. For example, A team at a job site will see 1.5 hours because there is 3 team members, in reality the job should take the crew .5 hours. The 1.5 man hours should be something seen on the back end or atleast something that can toggled off for the view for crew leads. While i and my admin team understand the difference the team struggles with it and thinks they job should take them much longer than it should. #### Reasons for choosing LMN Aspire was more expensive and also seemed more complicated. Implementation seemed like an uphill battle. #### Reasons for switching to LMN I wouldn't really call it a switch as we're still using QuickBooks for our accounting. Also, the capability of software are completely different. LMN is a true software for my business. --- ### A Rough Start, But a Much Better Experience Now - Overall rating: 3/5 - Reviewer: Andy H. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Our overall experience with LMN has been mixed. The software itself has a lot of useful features and we can see the value it will bring to our company once we are fully transitioned. Unfortunately, our onboarding experience started off very poorly and took much longer than expected, which caused a lot of frustration. After escalating our concerns and being assigned a new onboarding specialist, our experience improved significantly. Our new specialist, [sensitive content hidden], has been extremely helpful, responsive, and has made us feel much more confident moving forward with LMN. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros LMN offers a wide range of features that are helpful for a landscaping company and brings many aspects of the business into one system. Having estimating, scheduling, job tracking, and other day-to-day operations within one system. Our second Onboarding Specialist, [sensitive content hidden], has been great and has helped us make significant progress. Him having the knowledge of actually using it hands on in the field was extremely helpful and he was quick with finding solutions for us. #### Cons Our biggest frustration was the onboarding process. What we expected to take roughly 60–90 days has ended up taking about six months. We struggled with communication, progress, and getting the guidance we needed from our original onboarding specialist. We had to continuously escalate our concerns to a supervisor and were eventually assigned a new specialist, [sensitive content hidden], who has been great! Our initial onboarding experience made the transition much more difficult and time-consuming than it needed to be. There are also some frustrations with the system itself. Information does not always carry over throughout the different areas of LMN. For example, changing a customer's address in one place does not update it everywhere, so you have to remember to make the same change in multiple locations. We have also found the invoicing options somewhat limiting for a company like ours that has different services that need to be invoiced in different ways and at different times. Overall, there are a lot of useful features, but some processes require more manual steps than we expected from an all-in-one system. [sensitive content hidden] has been great and has helped us make significant progress. Him having the knowledge of actually using it hands on in the field was extremely helpful and he was quick with finding solutions for us. #### Reasons for switching to LMN As our business continued to grow, we realized we had outgrown Job Nimbus. We couldn't invoice from it, customer service was difficult to work with, and we had to rely on multiple additional apps and programs to accomplish everything we needed. We wanted to simplify our processes and move to one platform that offered more of the estimating, scheduling, invoicing, job tracking, and day-to-day management tools our business needs. LMN offered more of those capabilities in one system and seemed like a better fit for where our company is headed. --- ### LMN is a great tool even for small business to help them grow. - Overall rating: 5/5 - Reviewer: Hunter W. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered It has been great getting to work with the team on getting the software set up for my business and I am looking forward to really diving into getting the know the software so it can help grow my business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How in-depth the software is and how easy it can be to put a quote together. It will really help me stay on budget and make sure I am hitting the goals I have set for the business. It will also help me track the different divisions, so I know what is profitable and what is not. Scheduling of non-consistent work, ex snow removal, is going to be a huge help in the business moving forward. #### Cons It can be quite confusing at first, but once you get in and use it, and ask questions during the set up calls it gets easier to use. Some things could get better, like how discounts work and auto charging a customer after a service has been completed. The design can be a little complicated at first as well until you get use to it. #### Reasons for choosing LMN I just felt it would be a better fit since it is strictly made for the green industry. #### Reasons for switching to LMN I made the switch as I didn't feel jobber was the proper fit for our company. I wanted something to really track different areas of the business as well as have a budget to work off of for estimates instead of really guessing what is needed. --- ### A neccessity for all Landscape businesses - Overall rating: 5/5 - Reviewer: Vince V. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Good customer support and continually working on the program so changes keep coming that are improvements and shows value for money. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Excellent at keeping 90% of your business under one subscription. Thoughtfully designed and productive program that cuts your admin time down drastically especially in the timesheet department. #### Cons Job costing on cost plus jobs hasn't been developed very well. Works great for estimating and turning estimates into jobs and than job costing them though. Would be great if it integrated with CompanyCam and automatically inputed reciepts to your job cost using AI #### Reasons for choosing LMN Price was a main factor as Aspire was quite a bit more --- ### LMN Goldie Lawn Pros - Overall rating: 5/5 - Reviewer: Chris C. - Verified reviewer: Yes - Industry: Chemicals - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Our overall onboarding experience with LMN was very positive. Our onboarding specialist, [sensitive content hidden] , was knowledgeable about the product and great to work with—she made the setup process feel manageable and was always helpful when questions came up. LMN Academy was also a valuable resource, giving us a clear, structured way to learn the system and build confidence using the software. Together, the guided support and self-paced training made getting started with LMN much smoother than we expected. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros One of the things I really appreciate about LMN by Granum is how easy it makes scheduling and tracking our crews through the Crew App. Being able to see where everyone is, adjust schedules quickly, and keep the whole team aligned in real time has made a huge difference in our daily operations. It cuts down on confusion, reduces back-and-forth communication, and helps us stay organized and efficient, especially on busy days with multiple jobs running at once. #### Cons One downside I’ve found with LMN is the limitation around customer texting. While it’s helpful to be able to send SMS notifications out, the communication is mostly one-way. It would make a big difference to have true two-way texting built in, so customers could reply with questions or updates directly in the system. That kind of back-and-forth messaging would streamline communication, reduce missed calls and emails, and make customer interactions feel more responsive and convenient. #### Reasons for switching to LMN We switched from Jobber to LMN primarily for the increased efficiency of the CRM. LMN offered more robust tools for managing jobs, scheduling, and crew operations all in one place, which streamlined our workflows and reduced the amount of manual coordination our team had to do day to day. --- ### NEW LMN Customer - Overall rating: 4/5 - Reviewer: Matthew G. - Verified reviewer: Yes - Industry: Utilities - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered It was a good experience so far. Definitely a learning curve involved but happy to give it a chance to see if we can make it work. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The accounting and job costing are great features. This will help with accurate quoting for every job. #### Cons Some steps seem overly complicated and you can only upload 1 picture or file at a time. I think some things can be simplified. #### Reasons for switching to LMN For the accounting and job costing software --- ### We are so happy we joined LMN!! - Overall rating: 5/5 - Reviewer: Joshua S. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Our overall experience with LMN has been excellent. It’s helped us streamline everything from estimating and budgeting to scheduling and time tracking. The system has made our operations more efficient, improved job profitability, and given us better visibility into every project. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros LMN has been a game changer for our landscaping operations — estimating, budgeting, and crew management are all streamlined in one place. It keeps our jobs profitable and our team organized. #### Cons Believe it or not i haven't found anything that i don't like yet, i will admit that it takes a lot to get used to and it could possibly be more streamlined to make it easier to navigate though. but for the most part its just training on our end that is what's needed. #### Reasons for switching to LMN We switched from QuickBooks to LMN because we needed a platform designed specifically for the landscaping industry. While QuickBooks handled accounting well, LMN gave us tools for estimating, job costing, crew scheduling, and time tracking — all tailored to our type of work. It streamlined operations and connected the field with the office in a way QuickBooks couldn’t --- ### Good Overall - Overall rating: 5/5 - Reviewer: Brent T. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Very good. From [sensitive content hidden] it has been great. Onboarding was good. Now that I am using it a bunch it is getting easier too #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Onboarding process was very good. [sensitive content hidden] was very knowledgeable. It is able to do much of what I want it to do. #### Cons It is extremely clicky. I can’t think of a better way to describe than clicky. It seems some of the workflows are almost too involved #### Reasons for choosing LMN [sensitive content hidden] was good to us. I never really looked into aspire that closely --- ### Briarwood Landscapes Review for Lmn - Overall rating: 5/5 - Reviewer: Andrew H. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Great! Easy to use and very detailed. Luke was extremely knowledgeable and helped answer every question I had! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very helpful on-boarding! Lots of options for estimating and tracking budget. Looking forward to putting it all to use! #### Cons I wasn’t expecting the price to be in American dollars, as it is quite a bit more than I expected. Still will be a good investment. #### Reasons for choosing LMN Great customer service. Was highly recommended by others --- ### Almost Perfect - Overall rating: 4/5 - Reviewer: Ronnie D. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Mostly great. Felt as if on boarding was very rushed. A few items that I was told during on boarding were not accurate which made set up a mess. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Budgeting applications have been the most helpful. They account for every cost, big or small. Helps when bidding jobs. #### Cons Scheduling jobs seems to be a pain compared to last CRM. Just comes across confusing and needs simplified. #### Reasons for choosing LMN We would rather a flat fee than a percentage of revenue #### Reasons for switching to LMN We needed to know our numbers better. LMN provided that --- ### LMN Review - Overall rating: 5/5 - Reviewer: Kris S. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Would rate my experience a 10/10. Onboarding process has been very helpful in getting setup & started. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Automations, estimate presentation & options, and having my budget inside of the CRM. Being able to quickly tweak & monitor our budget in one location will drastically improve our profitability. #### Cons There's a lot to setup and learn compared to our previous CRM but so far the time invested has been worth it. #### Reasons for switching to LMN Wanted a more in depth estimating/budgeting software. --- ### Foundational to Our Business - Overall rating: 5/5 - Reviewer: Kevin R. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered Estimating for profit. Budgeting with a purpose. Tracking Time and collecting job data. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I used to not know how to estimate jobs to cover all my costs. LMN has changed that as well as helped me track time on jobs and employee timesheets. This software is so foundational to our business, and I don't know what we would do without it. We can tailor our estimates toward jobs that make us money now, and help us weed out unprofitable jobs. #### Cons Having been with the software since 2015, LMN has grown exponentially. What started out as a simple, amazingly effective software has inevitably become more and more complex over the years as the developers have done their best to accommodate the wide range of landscapers out there. I understand this to a point, but I hope the developers see that the main advantage with LMN was being able to job cost and budget SIMPLY on an easy-to-use platform. More and more features is great but the law of diminishing returns applies. Please don't make this some lumbering giant that is no longer simple to use! #### Reasons for choosing LMN LMN had greatly informative workshops offered around the country to help us implement our LMN software. #### Vendor response Hey Kevin, We're thrilled to hear LMN has helped your business grow! We pride ourselves on maintaining and further developing an easy-to-use platform that gives landscapers the digital tools they need to grow their business. We build our software through customer feedback, and we'll be sure to take this back with us as we continue to grow LMN. We understand that there has been a lot of change in the 6 years since you've joined, and our customer service team would love to help you if you're interested in further streamlining your business operations. We'd be happy to connect you directly to a team member to help you if you'd like. We also offer a variety of online trainings through our academy, and we're happy to pass on those to you as well. Replied September 2021 --- ### Know what you are getting - Overall rating: 4/5 - Reviewer: John W. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered Was hoping to be able to replace Service Autopilot with this software but due to the difficulties in getting the scheduling and dispatching component to make sense and be usable we are now using both software packages and did not upgrade to the Pro version of LMN. I have tried to get help but usually get this watch video, the video did not help there are a lot of steps to get the scheduling to work. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The CRM and estimating piece of the software is very easy to use and really helps. The building a budget is an awesome piece to have to help you understand your numbers and help recover your overhead and make sure jobs are bid correctly. The pros really end there though. #### Cons The time tracking and scheduling piece we have never been able to get to work correctly and feels like it is not really integrated into the main software very disjointed and difficult to use. We have never been able to get to work correctly. All we have ever been able to do is use the CRM and estimating components. #### Reasons for choosing LMN We chose LMN for the idea of being able to switch from our current software to one program, we have not been able to switch. We use LMN for construction estimating (never got scheduling to work) and our other software for everything else #### Vendor response Hi, John. Thank you for letting us know about the issues your having with implementing the Time and Scheduling features of the software. We want to make sure you're able to use the LMN software with it's full features. Please reach out to our customer service team so we can help you get this figured out. Replied November 2020 --- ### LMN the difference - Overall rating: 5/5 - Reviewer: Jonathan H. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great from inception to full implementation they have been great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It accelerated a lot of the programs and data we were doing before to give us the analytics we needed much faster! This allow us to have so much more confidence when quoting and deploy are employees #### Cons To fully implement just takes time but that is just the reality of engaging with a program like this. #### Reasons for choosing LMN -Nothing we found allowed us to have such control from budgeting, estimating, deploying and invoicing. The reports are amazing and really empower are admin staff to make real time decisions in the course of the day. #### Vendor response We're happy to hear how LMN has helped you grow and improve your business, Jonathan. Replied September 2020 --- ### LMN Review - Overall rating: 3/5 - Reviewer: Joel C. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered We were satisfied with the value at 220 dollars per month. The increase in price vs. value added did not compare with the competition. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Budgeting and Estimating functions are strong. #### Cons LMN increased price on January 1st, 2022 by 61%. LMN charged a 30 day cancellation usage fee to cancel the subscription. LMN charged an extra 97 dollars on last payment without acknowledgement for Greenius. We paid an extra 6 weeks of usage to LMN while using another program which was an added charge of 532 dollars instead of implementing an immediate cancellation option. #### Reasons for switching to LMN Functionality and Price. #### Vendor response Hey Joel, We're disappointed that you felt the January price increase didn't equal the value you needed from your software. We recommend you check out LMN Gro if price is a sticking point for your business management software needs. It is a lighter experience than LMN Pro, but has many of the essential tools needed for you to keep your business running. Replied May 2022 --- ### Easy For First-Time Users - Overall rating: 5/5 - Reviewer: Ashley H. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They had a Seminar that we went to that was very explanatory, when it was first set up. After that, was easy to use and maintain. Love the CRM for Customer Communication details. #### Cons Did not dislike much of anything with LMN. --- ### Great product! - Overall rating: 5/5 - Reviewer: Mark H. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We're really happy with the overall experience with LMN, thank you! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros LMN has been very helpful for our company in providing a great platform to plan for operational success, while having great tools to measure against that plan. A great system is good, but it's even better that LMN puts on great training events, has super customer support, and a really good onboarding program to help with the more complicated pieces. #### Cons This isn't so much critical feedback as it is a wish for the future - we wish that the scheduling would allow financial forecasting based on the jobs in the schedule. This would better support open book management, and scheduling to meet budget. #### Vendor response Thank you for the positive feedback, Mark! We're glad that LMN has served your business for the last few years. We'll take your suggestions and consider them as we continue to work to make LMN better for all of our users. Replied October 2020 --- ### Subpar In everyway - Overall rating: 1/5 - Reviewer: Arman T. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros There is nothing good to say about this software in my view #### Cons Aside from a passive client support and less than knowledgeable support team, the actual software has many issues : User interface : very basic and you have do do multiple clicks on to retrieve simple data. each click takes time 3-10s time to upload. The search function is very elementary . Inferior Data Management : You may spend 20 min creating an estimate but it is possible that it crashes or your changes does not get saved. in general it reminds of a software that was written in the 90s. More Than one way to do things or to get to your data: more than one way to do simple things and therefore prone to mistake and inconsistencies --- ### Useful tool that requires a lot of detail - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Higher Education - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Gives you a great idea of how your company is doing financially and allows you to track a lot of details, both financially and operationally throughout your business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Gives you good insight into your financials. Also helps you track your leads and customers which gives you a pipeline to track your work. #### Cons Requires a lot of detail, and sometimes too much which makes it tough to use. I would rather it have the functionality to forego using some aspects of the product so it would make it easier to use. It is a very all or nothing type of product which makes adopting and learning the software difficult to do. --- ### Review of LMN features - Overall rating: 5/5 - Reviewer: tom w. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. customer service, support, and proactive approach is outstanding #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is specifically focussed on our industry and it's common concerns and needs. not a generic approach. #### Cons some portability issues ie: copy and paste budget information within a portfolio, or downloading of content to present to other members outside of the software. #### Vendor response Hi, Tom! Thank you for the valuable feedback. Rest assured our team is working diligently to provide better solutions to your experience as a user. In the meantime, if you run into any issues please feel free to reach out to our Customer Service team. Replied October 2020 --- ### Does what other can’t - Overall rating: 5/5 - Reviewer: Douglas M. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used other for more than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great product, worth every penny! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software helps me teach my Landscape Estimating & Bidding students that there is more to pricing a project than charging similar amounts as their competitors. This software guides the user to develop consistent pricing that is profitable for THEIR company! It helps them have confidence that the quotes they produce will be profitable if they win the job. In short, it makes them run better businesses and helps them be as profitable as they can be. Other softwares may have neat features to build and propose work at whatever price they feel like but only LMN helps customers know for sure what they “need” to charge to for their services. #### Cons Nothing the product works great as it is #### Vendor response Thank you, Douglas! We love hearing success stories from LMN users and we're glad that your students are able to see how the software can help them grow their businesses efficiently. Replied October 2020 ## More reviews [Next reviews](https://www.softwareadvice.com/field-service/lmn-profile/reviews/?page=2) --- LMN Reviews, Pros and Cons - 2026 Software Advice