LMN

RATING:

4.4

(46)

About LMN

LMN is a landscaping solution that helps businesses streamline operations related to business planning, sales reporting, price configuration and dispatching, among other processes. The customer management module enables sales professionals to track leads, store contact details, monitor job sites, generate estimates and receive meeting reminders. LMN's time tracking tool allows supervisors to generate digital timesheets, track discrepancies, approve submitted timesheets and access daily job summary. It provides a built-in repository of procedure templates, which lets team leaders create health and safety policies, job descriptions, maintenance procedures, performance evaluations and other documents. Additionally, managers can use the activity dashboard to gain insig...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

LMN Pricing

LMN is available for free and across two more pricing plans, outlined below. Basic: $197/month Pro: $357/month

Starting price: 

$297.00 per month

Free trial: 

Available

Free version: 

Available

LMN budgeting

LMN Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for LMN

1 - 5 of 46 Reviews

Kevin

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Foundational to Our Business

Estimating for profit. Budgeting with a purpose. Tracking Time and collecting job data.

PROS

I used to not know how to estimate jobs to cover all my costs. LMN has changed that as well as helped me track time on jobs and employee timesheets. This software is so foundational to our business, and I don't know what we would do without it. We can tailor our estimates toward jobs that make us money now, and help us weed out unprofitable jobs.

CONS

Having been with the software since 2015, LMN has grown exponentially. What started out as a simple, amazingly effective software has inevitably become more and more complex over the years as the developers have done their best to accommodate the wide range of landscapers out there. I understand this to a point, but I hope the developers see that the main advantage with LMN was being able to job cost and budget SIMPLY on an easy-to-use platform. More and more features is great but the law of diminishing returns applies. Please don't make this some lumbering giant that is no longer simple to use!

Reason for choosing LMN

LMN had greatly informative workshops offered around the country to help us implement our LMN software.

Vendor Response

Hey Kevin, We're thrilled to hear LMN has helped your business grow! We pride ourselves on maintaining and further developing an easy-to-use platform that gives landscapers the digital tools they need to grow their business. We build our software through customer feedback, and we'll be sure to take this back with us as we continue to grow LMN. We understand that there has been a lot of change in the 6 years since you've joined, and our customer service team would love to help you if you're interested in further streamlining your business operations. We'd be happy to connect you directly to a team member to help you if you'd like. We also offer a variety of online trainings through our academy, and we're happy to pass on those to you as well.

Replied September 2021

John

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed November 2020

Know what you are getting

Was hoping to be able to replace Service Autopilot with this software but due to the difficulties in getting the scheduling and dispatching component to make sense and be usable we are now using both software packages and did not upgrade to the Pro version of LMN. I have tried to get help but usually get this watch video, the video did not help there are a lot of steps to get the scheduling to work.

PROS

The CRM and estimating piece of the software is very easy to use and really helps. The building a budget is an awesome piece to have to help you understand your numbers and help recover your overhead and make sure jobs are bid correctly. The pros really end there though.

CONS

The time tracking and scheduling piece we have never been able to get to work correctly and feels like it is not really integrated into the main software very disjointed and difficult to use. We have never been able to get to work correctly. All we have ever been able to do is use the CRM and estimating components.

Reason for choosing LMN

We chose LMN for the idea of being able to switch from our current software to one program, we have not been able to switch. We use LMN for construction estimating (never got scheduling to work) and our other software for everything else

Vendor Response

Hi, John. Thank you for letting us know about the issues your having with implementing the Time and Scheduling features of the software. We want to make sure you're able to use the LMN software with it's full features. Please reach out to our customer service team so we can help you get this figured out.

Replied November 2020

Christa

Consumer Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed February 2021

You say potato, LMN says firetruck

PROS

The support team is available and helpful. Thats where the things I like about LMN ends

CONS

LMN is probably the least intuitive program you will ever find. It is literally like trying to learn a new language to figure out how to use the scheduling portion of the program. Once you learn their language and terminology you can start to figure it out. But then as everything starts to make sense you think, "who, in their right mind would make a program like this?" It literally seems like the development team started out with all these amazing ideas, got halfway thru the development, got bored, decided to work on something else and when the deadline came to submit a fully developed LMN just submitted their halfway done project. The scheduling calendar does not communicate with the crews timesheet in any way that I can determine. Wouldn't it be nice if you could convert a crews daily schedule to a timesheet that they just stick their times into so they didn't have to guess what task or service to check off? Wouldn't it be nice if the crews could click on a job on the calendar and it would take them right to the job and service they are supposed to be clocked into? Wouldn't it be nice if the daily schedule that you can print out or email to the crew LISTED THE SERVICE THAT THEY WERE SUPPOSED TO BE CLOCKED INTO?????? Ugh, I could go on and on. I would not recommend LMN unless you have an exorbitant amount of time to watch the Academy videos, schedule regular meetings with tech support and have an extreme tolerance for program development ineptitude.

Vendor Response

Hi Christa, we are sorry you feel that way and would be happy to have a deeper conversation around how LMN can better help you and your company. Please reach out to support@golmn.com at your convenience and let's see what we can figure out. Thanks - AM

Replied February 2021

Charles

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Former CLIP user now using LMN

Overall experience has been positive. The team has accepted the software, crews use tablets to log work, the CRM function has been especially helpful.

PROS

It's comprehensive, innovative and provides information the team needs to get the job done.

CONS

The proposal writing function can be improved.

Reason for choosing LMN

Aspire's learning curve and pricing structure defined the decision.

Reasons for switching to LMN

CLIP felt like a Windows 3 program ported and changed year after year to the point where it was not intuitive and challenging to learn.

Vendor Response

We're happy to hear you and your crew are enjoying LMN, Charles! Feel free to reach out to our team if you have any questions.

Replied September 2020

Jonathan

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

LMN the difference

Great from inception to full implementation they have been great.

PROS

It accelerated a lot of the programs and data we were doing before to give us the analytics we needed much faster! This allow us to have so much more confidence when quoting and deploy are employees

CONS

To fully implement just takes time but that is just the reality of engaging with a program like this.

Reason for choosing LMN

-Nothing we found allowed us to have such control from budgeting, estimating, deploying and invoicing. The reports are amazing and really empower are admin staff to make real time decisions in the course of the day.

Vendor Response

We're happy to hear how LMN has helped you grow and improve your business, Jonathan.

Replied September 2020