# Service Fusion Software Reviews, Demo & Pricing - 2026 > Review of Service Fusion Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/landscaping/service-fusion-profile --- [Home](https://www.softwareadvice.com/) / [Field Service Management Software](https://www.softwareadvice.com/field-service/) / Service Fusion Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/scheduling/service-fusion-profile/reviews/)[Alternatives](https://www.softwareadvice.com/scheduling/service-fusion-profile/alternatives/) # Service Fusion 2026: Benefits, Features & Pricing Wondering if Service Fusion is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Service Fusion 4.3 [(308)](https://www.softwareadvice.com/scheduling/service-fusion-profile/reviews/) FrontRunner 2026 Pricing Starting at $245.00 per month ### About Service Fusion Service Fusion is an all-in-one field service management software built to help service contractors simplify operations and grow faster. Designed for industries like HVAC, Plumbing, Electrical, Garage Door, Appliance Repair, and Handyman services, it offers powerful features including scheduling, dispatching, invoicing, customer communication, and GPS fleet tracking—all in one easy-to-use platform. With no per-user fees, guided onboarding, and unlimited, top-rated customer support, Service Fusion delivers unbeatable value and scalability for growing teams. Service Fusion helps users manage job assignments and scheduling. Users can also view product catalogs, handle payment processing, track sales revenue and commission reporting, and access integrated voice and text messaging. The platform enables users to customize a dashboard and set up user-specific permissions. It integrates with Quickbooks Online, hardware GPS tracking devices, VoIP systems and payment processing systems. Service Fusion offers tiered monthly subscription pricing. Mobile apps are available for iOS and Android devices. Customer support is provided via email, in-app live-chat and over the phone. Wondering if Service Fusion is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. ## Service Fusion User Interface ## Popular Service Fusion Alternatives Main Product Service Fusion 4.3 [(308)](https://www.softwareadvice.com/scheduling/service-fusion-profile/reviews/) Ratings Breakdown - 4.29Ease of use - 4.25Value for money - 4.27Customer support - 4.05Functionality Pricing Starting at $245.00 per month Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1457)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) 4.6 [(452)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.48Value for money - 4.68Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) 4.7 [(2741)](https://www.softwareadvice.com/construction/housecall-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.61Value for money - 4.68Customer support - 4.49Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5254)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [BuildOps](https://www.softwareadvice.com/cmms/buildops-profile/) 4.4 [(177)](https://www.softwareadvice.com/cmms/buildops-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.25Value for money - 4.53Customer support - 4.24Functionality Pricing Available upon request Get Price ## Service Fusion Pricing and Plans Starting price: $245.00 per month Free Trial Free Version Starter $245.00 flat rate, per month Plan includes: - Customer Management - Estimates and Jobs - Scheduling and Dispatching - QuickBooks Integration - Invoicing - Payment Processing - Project Management - Reporting - Text Messaging Alerts - Estimate Option Plus $382.00 flat rate, per month Plan includes: - Job Photo Uploads - Inventory Management - Job Costing - Integrated Voice & Text Pro $627.00 flat rate, per month Plan includes: - Open API Integration - Custom Documents - eSign Documents - Customer Web Portal - Progress Billing & Recurring Invoicing Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Service Fusion Features - Popular features found in Field Service Management Alerts/Notifications Billing & Invoicing Calendar Management Contact Database Electronic Signature GPS Inventory Management Mobile Access Online Time Clock Quotes/Estimates Routing Service History - More features of Service Fusion Access Controls/Permissions Accounting Accounting Integration Activity Dashboard Activity Tracking API Appointment Scheduling Assignment Management Audit Trail Automated Scheduling Automatic Backup Availability Management Bid Management Booking Management Calendar Sync Client Management Client Portal Commercial Communication Management Contract/License Management Cost Database Cost Estimating Credit Card Processing CRM Customer Database Customer History Customer Management Customer Portal Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Import/Export Dispatch Management Document Imaging Document Storage Drag & Drop Electrical Estimating Electronic Payments Email Management Email Templates Employee Management Employee Scheduling Equipment Maintenance Estimating Event Calendar File Storage For Commercial and/or Industrial Electrical Contractors For General Contractors For Handyman Industry For HVAC Companies For Janitorial Services For Locksmiths For Plumbing Industry Historical Reporting Inspection Management Interaction Tracking Inventory Control Inventory Tracking Invoice Management Job Costing Job Management Job Scheduling Job Tracking Location Tracking Messaging Mobile App Mobile Payments Mobile Signature Capture Monitoring Multi-Location Online Booking Payment Collection in the Field Payment Processing Payroll Management Photo Capture Photos/Images Prebuilt Assembly Preventive Maintenance Project Management Purchase Order Management QuickBooks Integration Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Real-time Scheduling Real-Time Updates Recurring Appointments Reminders Reporting/Analytics Reporting & Statistics Scheduling Search/Filter Self Service Portal SMS Messaging Status Tracking Takeoff Task Scheduling Technician Management Third-Party Integrations Time & Expense Tracking Time Tracking Warranty Tracking Workflow Management Work History Work Order Creation Work Order Management ## Service Fusion Integrations QuickBooks Online Integration rated 4.2 from 34 reviews QuickBooks Desktop Integration rated 3.9 from 16 reviews QuickBooks Online Advanced Integration rated 4.2 from 10 reviews Google Calendar Integration rated undefined from -1 review Microsoft Outlook Integration rated undefined from -1 review Customer Lobby Integration rated undefined from -1 review See all 13 integrations ## Service Fusion User Reviews Overall Rating 4.3 Ratings Breakdown 5 55% 4 31% 3 6% 2 3% 1 5% Secondary Ratings Ease of Use 4.3 Value for money 4.2 Customer support 4.3 Functionality 4.1 David S. Verified reviewer Construction 11-50 employees Used daily for more than 2 years Reviewed April 2026 A helping hand to run your buisness 5 Using it for years after switching a few companies and failing with all, their support is the best part here Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Service Fusion understands the importance of workflow, working as expected, and taking responsibility when things are not perfectly smooth Cons: Slow sometimes, and some minor upgrades can help, some suggestions they said to improve but still waiting Reasons for switching to Service Fusion Was very slow and loading and didnt look good Read More JB Johnathan B. Verified reviewer Utilities 11-50 employees Used daily for less than 12 months Reviewed April 2026 Excellent CRM for Service Businesses with Great Support 4 Overall, I’ve had a great experience with Service Fusion. The setup process was easy, the support team has been responsive and helpful, and the software has provided many features that benefit my business. While I would like to see improvements to the time tracking tools, I would still highly recommend Service Fusion to other service-based businesses. Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: What I liked most about Service Fusion was how easy the implementation process was. Getting started was simple, and their support team has been excellent whenever I’ve needed help. The software offers many useful features that help keep my business organized and running smoothly, from scheduling to customer management. Overall, it has been a valuable tool for my business. Cons: The main area where I think Service Fusion could improve is time tracking. The current system feels very basic and lacks some of the more advanced features that businesses may need for tracking employee time and productivity. Reasons for choosing Service Fusion Service Fusion provided the features we were looking for while being a great value. Reasons for switching to Service Fusion We needed a more robust system for managing our work orders. Read More PW Pam W. Verified reviewer Electrical/ Electronic Manufacturing 51-200 employees Used daily for more than 2 years Reviewed April 2026 Still needs improvement 3 Customer support is very responsive, albeit often doesn't know the answer to my issues. We have found some work arounds and still do many things manually because we often don't have time to be messing with software that is supposed to make our lives easier when we are running a business. Scheduling/Dispatch is easy enough. Ratings Breakdown 4 Ease of use 3 Value for money 4 Customer support 1 Functionality Pros: Service Fusion is better than having nothing, and better than our previous service management program. The most recent search update and notifications are a huge improvement! Hoping Service Fusion keeps its promise to keep updating their system. Scheduling is easy! Cons: Service Fusion's reporting is useless, as it's impossible to run a valid report on all active service/maintenance plans. You can't run job reports, for example, to be able to determine how long it takes us to complete a job. The Sales Tax is an absolute nightmare. The ITEMS should be either taxable or non taxable, but the way it is now, if you add a new product or service to your company, you must go through all of your taxing jurisdictions, in our case over 102 and add the new product/service to each taxing jurisdiction itself. Syncing to QB commonly causes issues on our financials, as the sales tax is always .01 over or under. There should be a section for "office notes" that the guys in the field do not see for billing/scheduling/back office info. Reasons for choosing Service Fusion We chose SF because of the cost. In the service industry, the turnover is moderate, so managing new users and removing terminated employees, keeping up with that to we don't get overcharged, sounded too cumbersome long term. Reasons for switching to Service Fusion The interface for Corrigo was way outdated and it took too many steps to schedule a job. Plus, for the office to review field photos, we had to download them to view them! Read More PG Paul G. Verified reviewer Environmental Services 11-50 employees Used daily for more than 2 years Reviewed April 2026 The best all around CRM for HVAC 5 We have been a customer for almost 10 years for a reason. The support is quick and always willing to help Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use and intuitive layout. Everything you need for a CRM is easily accessible via the app or the online dashboard. Super easy to learn and definitely the best value for your money. We tested over 12 other software options for our Commercial HVAC company and always came back to Service Fusion as the best option for data management, security, and the easy scheduling. Cons: The app was a little sluggish at time and did not have an offline mode but there is now a new app, as of the other day. Looking forward to all of those improvements. My only complaint is not at the fault of Service Fusion. Its Quickbooks. It would be nice if they offered other accounting software options. Reasons for choosing Service Fusion Cost, UI, and functionality. Also Quickbooks Desktop at the time was a big selling point. Not many supported that at the time. We have since changed to QBO. Read More BS Brandy S. Verified reviewer Consumer Services 11-50 employees Used daily for more than 2 years Reviewed April 2026 Good for the money- needs more work 4 Its a bit of a roller coaster. I really like the product but some of the software glitches and they don't ever seem to be in a hurry to fix it. I wish they took their problems more seriously. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: I like a lot of the customization, they have a lot in their system for the price you pay. The dispatch grid is nice to see everything and being able to customize what things it shows is great. Cons: When we have a problem with any of the features we call tech support. They have taken up to a year and a half to fix an issue on their end. It seems that every time I call with an issue we are the only ones and they have never heard of the issue with their own program. Reasons for choosing Service Fusion Service fusion had more features and customization compared to the other products in the same price range. Service Titan would've been my first choice but their pricing structure didn't work well for the way our company is set up so it wasn't an option for us just based on the price. Read More AB Andy B. Verified reviewer Facilities Services 11-50 employees Used daily for more than 2 years Reviewed April 2026 Good but not easy to use. 3 Lots of good features but design is full of frustrating quirks that make it difficult to use, especially for new users that are not aware of these quirks. One example would be when editing a customer's name. You have to click the save button twice for the change to be recorded. I would like to see functionality more consistent. On one report you click a radial button to export to excel, on others there is a button, on others there is an icon. Get the design team together and come up formats that work on all pages/reports. Ratings Breakdown 3 Ease of use 5 Value for money 3 Customer support 4 Functionality Pros: Mapping jobs to make service calls more efficient is very useful. Service team is initially very responsive to issues. Cons: I had to delete years worth of data because it was slowing down the system. Still slow but better. I expected a more efficient system that could handle our service and data and still perform as intended. Reasons for choosing Service Fusion GPS in the same package as service tracking along with reasonable sync to QuickBooks desktop. Read More GS Gregg S. Verified reviewer Electrical/ Electronic Manufacturing 11-50 employees Used daily for less than 2 years Reviewed April 2026 A passable, low cost Service management software 4 It has been an ok experience. It is just very slow to update the software or add meaningful features. Without Offline mode, it can be useless somedays. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 3 Functionality Pros: Tracking all our notes and equipment in one place accessible to all staff. Ability to use a phone app to enter customer and job data. Cons: The App does not work if there is no signal. We have a lot of areas that do not have a good signal. Also the lack of any type of document/form creation, ie: Safety Forms, Maintenance forms, OSHA - similar to Site Docs. Reasons for choosing Service Fusion Some felt very new with few features, some did not have the equipment tracking, some were extremely expensive, some sales people were very vague, and some of them didn't feel right. Read More JM John M. Verified reviewer Facilities Services 2-10 employees Used daily for less than 2 years Reviewed April 2026 Fantastic experience, amazing support, so glad to be back on this platform. Service Fusion > Others 5 Latest updates to the app and backend have resulted in a smoother operating experince, this app is definetly on the right track. The current experince does exactly what it is desgned to do, a couple of mino0r tweaks could make this suite level up! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Ease of depolyment; specifically the training modules, impeccable customer support, flexible schedule layout, ease of employee management, customizable features, truly a one stop application. it is Quickbooks certified; we know our data security is top notch. With an expanding team we are experiencing good value for the money we are spending. Cons: App features could be expanded, management will benefit from more options allowing extended abilites for scheduling, invoicing, reporting, estimating, printing to pdf etc remotely. Realtively simple commands as the framework is solid. Reasons for switching to Service Fusion Jobber is for jobbers, Service Fusion; for the Pros. Read More GK Gary K. Verified reviewer Consumer Services 2-10 employees Used daily for more than 2 years Reviewed April 2026 SLO Dryer Vent Cleaning SF Review 4 Our overall experience is positive. We are using most every feature and look forward to long awaited upgrades. Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: Integration of dispatch and the call center. The call source phone #s. Text and email reminders, custom forms. Cons: Slow global search. The dashboard is not cusomizable with technician info. The dashboard does not let you see the backend info with a click. The new mobile app cuts off the the descriptions of the service when using a small screen (phone). No off line feature for mobile app. Custom forms need to be more customizable. Reasons for choosing Service Fusion Price and features mostly along with internet reveiws Reasons for switching to Service Fusion You had a better dispatch calendar and mobile app Read More AS Ashley S. Verified reviewer Facilities Services 11-50 employees Used daily for less than 2 years Reviewed April 2026 Best bang for your buck! 4 Onboarding was great, and fairly easy data import, the cost is budget friendly especially with unlimited users. online support and training academy easily accessible. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: Customer support is quick and helpful. The amount of users (unlimited) for the cost, is the best value for money in comparison with similar software. It has enough to manage a real time schedule, allows for easy employee management, even has a drive for data management as a standard feature . Cons: the customizable document feature is lacking. you are not able to build your own documents within the software how we would like. Reasons for choosing Service Fusion we chose for the money and unlimited user capability, and features Read More Showing 1 - 10 of 308 Reviews [See All Reviews](https://www.softwareadvice.com/scheduling/service-fusion-profile/reviews/) ## Service Fusion Popular Comparisons [Jobber vs Service Fusion](https://www.softwareadvice.com/field-service/jobber-profile/vs/service-fusion/)[FieldPulse vs Service Fusion](https://www.softwareadvice.com/field-service/fieldpulse-profile/vs/service-fusion/)[Housecall Pro vs Service Fusion](https://www.softwareadvice.com/construction/housecall-profile/vs/service-fusion/)[Connecteam vs Service Fusion](https://www.softwareadvice.com/hr/connecteam-profile/vs/service-fusion/)[BuildOps vs Service Fusion](https://www.softwareadvice.com/cmms/buildops-profile/vs/service-fusion/)[ServiceTitan vs Service Fusion](https://www.softwareadvice.com/scheduling/service-fusion-profile/vs/servicetitan/)[Salesforce Service Cloud vs Service Fusion](https://www.softwareadvice.com/crm/service-cloud-profile/vs/service-fusion/)[Zuper vs Service Fusion](https://www.softwareadvice.com/scheduling/service-fusion-profile/vs/zuper/)[Zoho FSM vs Service Fusion](https://www.softwareadvice.com/scheduling/service-fusion-profile/vs/zoho-fsm/)[Kickserv vs Service Fusion](https://www.softwareadvice.com/field-service/kickserv-profile/vs/service-fusion/) [Compare All Alternatives](https://www.softwareadvice.com/scheduling/service-fusion-profile/alternatives/) ## Other Top Recommended Field Service Management Software [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2741) Recently recommended **569** times [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) **4.6** (1457) Recently recommended **184** times [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) **4.6** (452) Recently recommended **141** times [FieldAware](https://www.softwareadvice.com/recycling/fieldaware-profile/) **3.4** (68) Recently recommended **123** times Stuck Between Options? 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