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> Reviews of Service Fusion. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Service Fusion is a good fit for you!

Source: https://www.softwareadvice.com/landscaping/service-fusion-profile/reviews

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Service Fusion Reviews

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[Overview](https://www.softwareadvice.com/scheduling/service-fusion-profile/)

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# Service Fusion Reviews

## Reviews Summary

## Overall Rating

4.3

* * *

## Ratings Breakdown

5

(168)

4

(95)

3

(20)

2

(9)

1

(16)

## Secondary Ratings

Ease-of-use

4.3

Customer Support

4.3

Value for money

4.2

Functionality

4.1

* * *

### Pros

"It has enough to manage a real time schedule, allows for easy employee management, even has a drive for data management as a standard feature ."

"Scheduling software, the ability to see where every job is located, the job numbers representing age, the ease of making a new job for a repeat customer, the new and improved global search, and at last being able to text pictures."

"We tested over 12 other software options for our Commercial HVAC company and always came back to Service Fusion as the best option for data management, security, and the easy scheduling."

### Cons

"Any of the invoices that are created on the mobile app do NOT sync over properly unless we re-open them, click on edit, and re-save them at a desktop computer in our office. "

"there is no way to bulk change site visit status. If I assign 5-10 techs to a job I need to individually change the job status for each tech which is time consuming."

"I wish Service Fusion had an easy-to-use point of sale system and an easier return merchandise system. If the point of sale has aged over 2 weeks it is very difficult to refund someone's money."

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Service Fusion Reviews, Pros and Cons - 2026 Software Advice