About SmartDraw

SmartDraw is a landscaping tool that helps businesses of all sizes manage diagramming processes through predefined templates to create infographics, network designs, mind maps, organizational charts and more. Key features include document retention, customizable extensions, team collaboration and single sign-on (SSO).

SmartDraw’s designing capabilities allow businesses to generate architectural diagrams by using automated spacing, sizing, alignment and color schemes. Its formatting tool enables developers to automatically reshape diagrams by adding, deleting and moving format of structures. It comes with built-in extensions, which let users translate data sources into class diagrams through VisualScript SDK.

SmartDraw facilitates integration wit...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

77 Reviews of SmartDraw

Average User Ratings

Overall

4.09 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(34)

34

4 stars

(30)

30

3 stars

(6)

6

2 stars

(0)

0

1 stars

(7)

7

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 77 results

April 2019

Rohit from Open access technology india

Company Size: 501-1,000 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2019

Great tool for business analyst activities

Pros

Can create your mind maps and complex flowchart of any kind with ease. Using it on office desktop and well integrated with Microsoft office suit. Also compatible with google docs which is very helpful

Cons

So i didn't find anything and i will strongly recommend this for pm and business analyst activities.

Response from SmartDraw

Replied April 2019

Hi Rohit, Thank you for taking the time to write a review, I'm happy to hear SmartDraw worked well for you. If you need anything, please do not hesitate to reach out. US: 800-768-3729 International: +1 858 225 3300 email: support@smartdraw.com -Chris

February 2018

Gerson from CorpBID

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

February 2018

SmartDraw a powerful tool for diagramming, drawing, layout and more.

It is perfect for drawing projects, has a wide range of templates that make it easier for you to work and all the types of diagrams you need (at least it is for my IT area), it has a desktop and online version that allows you to work in any place, it is very useful.

Pros

SmartDraw is a very complete plication for all types of diagrams that you need, has great virtues with respect to Visio that can be considered the number one in the market or at least used, when you need to diagram a project from the basic algorithm to the more complex gantt diagrams , this tool is very useful, it makes you much easier in work (in my experience much easier to use than Visio) the connection between diagrams is simpler, since finishing a diagram makes it much easier to do the following, has a wide range of options and templates that help you in the creation process, contributing to the development of diagrams for systems that you are going to develop, a very useful tool for projects where you need to correctly capture what you want to develop, use it, try it for yourself.

Cons

Its main against is the price, the full version is very expensive although it allows you to enjoy the desktop version and its cost is very high, I think you should download it to compete more in the market. The speed of the online version sometimes fluctuates negatively, it is a mistake that must be corrected.

February 2020

Simon from Naikoon

Company Size: 11-50 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Functionality

3.0

February 2020

Payment Plan a deterrent

Many of our processes were formalized using Smartdraw, unfortunately we have since moved on.

Pros

Great software for flow charts and process maps. Used extensively for 3 years under a one time license.

Cons

Was only available for Windows at time of last use, since then it has moved to a subscription, web-based platform which is a significant cost considering other better-value or free softwares that can do the same.

Response from SmartDraw

Replied February 2020

Hi Simon, Thank you for the feedback. If it helps, we do still offer SmartDraw for Windows, which is a one time payment with no required ongoing fees in order to use it. That can be found here: https://www.smartdraw.com/buy/ or by visiting smartdraw.com and clicking Buy in the top right. Anything more, please let us know. Thank you, Chris support@smartdraw.com 800-768-3729 +1 858 225 3300

December 2019

christopher from Curb Appeal Lawn Care LLC

Company Size: 2-10 employees

Industry: Consumer Goods

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

December 2019

Ease of use as a trial

Product was pretty good to use as a beginner. Not over stuffed with functions. But those functions you may want

Pros

Program was a little easier to use then some other programs. Wasnt overly difficult

Cons

Not as good features that other programs offer. expecially if your a advance person in design

Response from SmartDraw

Replied December 2019

Hello Christopher, Thank you for the positive feedback. We are constantly adding new features to SmartDraw and love to hear new suggestions. If there is a feature you would like to see, please let us know and we can add it to the software. -Chris US: 800-768-3729 or 858-225-3300 International: +1 858 225 3300 email: support@smartdraw.com

August 2018

Diana from Marshall & Associates

Company Size: 2-10 employees

Industry: Furniture

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

1.0

Functionality

3.0

August 2018

Unstable and Quirky - Danger - Lost Work Zone

The only benefit I have received is when I quickly print what I am working on, so that this horribly unstable and unpredictable program will not just lose it and delete even saved work from its memory. When you want to make certain measurements, you will never be able to do so, because it only allows "anchored" points to be measured - not the item or space you wish to measure. It is impossible to scale down their furniture selections/templates because they have it set to scale down the width, when all you want to change is the length. It has been a disappointing waste of time and money.

Pros

I has little to say for Pros: because it is just as easy to draw boxes without having this program. I learned every feature and applied all of the program's features. It is likely that you could get a beginning design to give to someone, as a simple floor plan, if that is what you need. But be sure to print it to preserve your work after each little change.

Cons

Customer service is practically nil and there is no "help" or troubleshooting. If you try to contact them for support, you have to wait and see if they will send you an email the next day - and they usually won't. If you get the email, it does not remotely address the trouble or offer to talk you through it if their "solution" or instruction is not on point. Really disappointing. There is no auto save unless you are working in the Cloud for this program. Further, it constantly just stops and closes itself - and dumps all of your work during that session, even if you have been saving! So, then the hours of work are permanently lost - no kidding, EVEN if you pushed save. If you use it, you must remember to save, save, save - after each little line or inclusion and then print. Then close the program before its instability causes it to just close itself as to the design you are working on. If you don't close it down, you will lose all of your work. Then - get this - when you reopen a file after it has decided to shut down, it says that there is a recovered work file and asks if you want to open it and recover it. If you say "yes" the program shuts down again, over and over and over. It is so unstable that it can't hold up to the tasks it claims to be performing with its features, such as layers, measurements, inserting photos, etc.