All SmartDraw Reviews
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SmartDraw Reviews
Reviews Summary
Overall Rating
4.1Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4
Customer Support
4
Value for money
3.8
Functionality
4.1
Pros
"It is very helpful for students to be able to save the sketch within Smart Draw and then to download to a PDF for assignments."
"The SmartDraw team was always very thorough, open to questions and meetings, and provided real-time training for our members."
"I had a great experience with implementation while playing a lead role in the program adoption within my department."
Cons
"The main issue our department members had with the functionality was overwriting existing projects due to comfortability with "Save As" procedures and unfamiliarity with auto-save."
"Very clunky drawing and measurement tools; completely ridiculous pricing for light users now they have switched from product licences to online subscriptions"
"Overall I like smartdraw as a program but the customer service, lack of customer retention and acting like they are robots, not actually helping or answering you, just like they are reading from a scripted book. "
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