Hi Daniel, Thank you for your review of WordUp. We're so glad to hear that you're enjoying the app. Customer support received a score of 0 from you. Our customer service team is always looking for ways to improve. If you have any feedback, we'd love to hear it. Could you please let us know why you rated our customer service so low? We take all feedback very seriously, and we appreciate your help in making WordUp the most effective it can be.

Replied September 2023

Dear user, Thank you for sharing your thoughts with us! We're delighted to hear that you appreciate the AI assistant and the comprehensive review plan we offer. Your feedback about the appearance and user environment is invaluable, and we're constantly working to enhance the overall experience of our platform. We will certainly take your suggestion into consideration for future updates. Thanks for making the switch to our service, and we hope to continue to meet—and exceed—your expectations. Best regards,

Replied March 2024

Thank you so much for taking the time to provide feedback on our software. We're delighted to hear that you're enjoying it. Regarding the difficulties you faced during the signup process, we sincerely apologize for any inconvenience. We're committed to providing a smooth experience for all our users, so your input is critical in helping us improve. Our technical team has been notified and will work diligently to resolve the issue you encountered on the last signup page. If you have any further details about the problem, or if there's anything else we can assist you with, please don't hesitate to reach out. Your continued satisfaction is our top priority. Thank you again for your support and for helping us make our software even better.

Replied December 2023

Thank you for the great review and for sharing your thoughts on our app! We're excited that you like using AI, photos, and videos for learning. It's good to know you find our app's multimedia features enjoyable and useful for education, covering both theory and practice. We've noted your feedback about words with multiple meanings causing confusion. We aim to make our content clear and contextually relevant to avoid overwhelming our users. Your feedback is essential, and we'll consider it for future updates. Thank you for your support. We're dedicated to providing the best learning experience and your comments help us improve our app.

Replied February 2024

Dear user, We are thrilled to hear that WordUp has been an effective and enjoyable guide in your journey to master English as a second language. It's wonderful to know that you haven't found any downsides to using WordUp, and we are committed to keeping it that way. Your satisfaction is our top priority, and we will continue to work hard to provide you with the best possible language learning experience. Once again, thank you for your kind words and for choosing WordUp. If you ever have any suggestions or need support, please don't hesitate to reach out to us. Happy learning! Warm regards, The WordUp Team

Replied January 2024

Thank you for taking the time to share your valuable feedback. Your input is highly appreciated and will help us improve our services for you and other customers. We are committed to delivering exceptional experiences, and your feedback is an essential part of that journey.

Replied November 2023

Thank you for taking the time and giving your valuable feedback. It's really appreciated

Replied November 2023

Thank you for your invaluable feedback and unwavering support. We highly appreciate your suggestions and will take them into account to enhance the app's performance.

Replied November 2023

Thank you for sharing your positive experience with WordUp! We're thrilled to hear that our app helps you learn new words efficiently and has become a part of your daily routine. Regarding the zero-star ratings for customer support and value for money, we would greatly appreciate if you could provide us with more detailed feedback. Your insights are crucial for us to understand your concerns and to improve our service. Could you please specify what aspects of customer support and the app's value you found lacking? Any particular incidents or features that didn't meet your expectations would be especially helpful. We're looking forward to your response and are committed to ensuring your complete satisfaction with WordUp.

Replied December 2023

Thank you so much for your thoughtful feedback and the glowing review! We are thrilled to hear that you're enjoying the journey of building your vocabulary with our app. It's wonderful to know that the variety of our exercises and our level-dividing method are contributing positively to your learning experience. We're also glad to hear that our support team has been responsive to your needs, as we strive to provide quick and helpful assistance whenever it's required. Your satisfaction is our top priority, and receiving comments like yours motivates us to continue enhancing our app and services. Happy learning, and should you have any more feedback or need further assistance as you progress, please don't hesitate to reach out!

Replied April 2024

Firstly, we couldn’t be more thrilled to hear how WordUp has positively impacted your professional interactions . I noticed that your rating for our customer support wasn't quite perfect. Could you please share any specific aspects or incidents that led to this? Your feedback is crucial, as it would allow us to address any underlying issues and enhance the overall support experience for all of our users. Thank you once again for choosing WordUp, and we'll be standing by to make any improvements necessary to ensure we meet your expectations in full. Regards

Replied December 2023

Dear user, Thank you so much for your valuable feedback! We are thrilled to hear that WordUp has been such a positive tool for your English learning journey . Our team continuously strives to create a learning environment that is both effective and engaging, so it's wonderful to know we are on the right track thanks to experiences like yours. We appreciate your suggestion to incorporate more engaging content with other users. User interaction is indeed a vital aspect of language learning, and we will definitely consider ways to enhance this aspect of our platform. Thank you again for your support and encouragement. It's always inspiring to learn about our users' successes and to receive constructive suggestions that help us grow and improve. We hope you continue to enjoy using WordUp, and we look forward to bringing you even more features that will enrich your learning experience. Warm regards, The WordUp Team

Replied January 2024

Thank you so much for your kind feedback! We're thrilled to hear that the platform has been effective in enriching your English vocabulary and language skills. It warms our hearts to know that our team's efforts have positively impacted your learning journey. If you truly feel satisfied with your experience and the progress you've made, we would be immensely grateful if you could spare a moment to give us a 5-star rating. Your high rating would not only recognize the work of our dedicated team but also help others to discover and benefit from our platform the way you have. Thank you once again for choosing our service, and for any further suggestions or insights, we're always here to listen and improve.

Replied December 2023

Hello, Thank you for taking the time to rate our product and provide us with your valuable feedback. We appreciate your input and would like to kindly request that you consider giving us a 5-star rating. This would be a great source of motivation for our team and would help us maintain our positive momentum. We are committed to providing the best possible product and customer service, and your support is greatly appreciated. Thank you once again for your feedback and for being a valued customer.

Replied December 2023

Thank you for taking the time to provide us with your valuable feedback regarding your experience with WordUp. We understand you would appreciate more revision formats to reinforce your learning, and we genuinely appreciate this suggestion. Our team is always looking for ways to enhance our service, and we'll certainly take your advice into account for future updates. We couldn't help but notice that our customer support and value for money did not meet your expectations, as reflected in the zero-star rating you provided for these areas. Your satisfaction is of utmost importance to us, and we're committed to improvement. Could you please share more specifics on what aspects of our customer service and product value fell short for you? Understanding your concerns in detail will help us address them promptly and ensure a better experience for you and all our customers. Looking forward to hearing from you.

Replied December 2023

Thank you for taking the time to leave a rating. We noticed that you've given us a 1-star review, yet your comments suggest you were satisfied with our app. We wonder if there might have been an error in selecting the star rating? We truly value your feedback, and if there's anything about the app that didn't meet your expectations or if this was simply a misclick, we'd love to hear from you. Your satisfaction is our priority, and we're here to help improve your experience. Should you wish to revise your review or discuss any concerns, please do not hesitate to contact our customer support team. We're committed to providing the best service possible and look forward to assisting you.

Replied December 2023

Thank you so much for your positive feedback on WordUp! It's wonderful to know that the app is easy to use and that you're making the most out of the free version. We couldn't help but notice that despite not facing any issues, you might not have felt compelled to give us a full star rating. Could you kindly share any specific reasons or expectations that we might not have met? Your insights are precious to us, as they will help us improve and continually provide a service that meets the needs and expectations of all our users. Looking forward to your response, and thank you for growing with WordUp! Regards

Replied December 2023

Thank you so much for taking the time to provide feedback on our language learning platform. We are delighted to hear that you enjoy it We understand your concern regarding the availability of expressions and idioms in the pro version only. The premium features are designed to enhance the learning experience, and we always strive to offer a balance between free and paid content to accommodate our users' needs. If you feel our platform has positively contributed to your learning journey, we would be deeply appreciative if you could rate us with a 5-star review. Your support helps us grow and improve, and allows us to continue providing valuable learning tools for everyone. Thank you once again for your feedback and happy learning!

Replied December 2023

Thank you very much for taking the time to provide your valuable feedback. We are thrilled to hear that you appreciate the vocabulary and knowledge map features of our app. It's great to know that these tools are helping you to track your progress effectively. However, we've noticed that our customer service and value for money have received a zero-star rating from you. As we aim to provide the highest level of satisfaction to our users, we would be grateful if you could share some specifics regarding your experiences with these aspects. Understanding what led to your ratings will help us improve our services and ensure that our app offers the best possible experience to all users. Looking forward to hearing from you soon. Best regards,

Replied December 2023

Dear Sai Thank you so much for your valuable feedback on WordUp! We are thrilled to hear that our platform has succeeded in making language learning user-friendly and accessible to people from all linguistic backgrounds. We aim to break down language barriers, and it's rewarding to know we are on the right track with users like you. As for the areas of improvement, while you've mentioned there are no problems with WordUp, we are always looking to enhance our user experience. If anything comes to mind, or if you encounter any issues in the future, please don't hesitate to reach out. Your insights are integral to our continuous growth and improvement. Regards

Replied December 2023

Your time and support are greatly appreciated. We value your feedback and it drives us to constantly improve.

Replied November 2023

Hi Raviteja Thank you so much for taking the time to share your experience with WordUp. We’re thrilled to hear that you appreciate the customizability and convenience of our lessons, as well as our pricing strategy. At present, the web version that is made available by our company is exclusively optimized for use with the Chrome browser. We kindly request that you re-evaluate your experience with us and consider awarding a full-star rating as an acknowledgment of our team's dedication and as a motivation for continuous improvement. Regards

Replied December 2023

Dear user, Thank you so much for your glowing review! We are thrilled to hear that you find our application to be the best in the world for learning English. We are honored to receive such high praise and to know that you consider our application just perfect. Your satisfaction is our foremost priority, and feedback like yours motivates us to continue enhancing our service. If you ever have any suggestions or new features you'd like to see, please don't hesitate to reach out. Enjoy your learning experience, and thank you for choosing our app to assist you in mastering the English language! Warmest regards,

Replied March 2024

We're thrilled that you're satisfied with our service. Kindly provide us with your suggestions on how we can further enhance our support to better meet your needs.

Replied November 2023

Dear Aravind "We sincerely value the time you have taken to offer us your invaluable insights. We are diligently working to enhance the application's functionality in the hopes of securing a 5-star rating from you and achieving our objective. Regards

Replied December 2023