# eFORCE Software Reviews, Demo & Pricing - 2026 > Review of eFORCE Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/law-enforcement/eforce-software-profile --- [Home](https://www.softwareadvice.com/) / [Transportation Dispatch Software](https://www.softwareadvice.com/fleet-management/taxi-dispatch-comparison/) / eFORCE Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/law-enforcement/eforce-software-profile/reviews/)[Alternatives](https://www.softwareadvice.com/law-enforcement/eforce-software-profile/alternatives/) # eFORCE 2026: Benefits, Features & Pricing Wondering if eFORCE is right for your organization? Our Transportation Dispatch Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview eFORCE 4.2 [(12)](https://www.softwareadvice.com/law-enforcement/eforce-software-profile/reviews/) Pricing Pricing available upon request ### About eFORCE eFORCE Software offers agencies municipal court management tools that facilitate tracking the status and dates of events in real-time. Users may import and create citations, track fines, fees, restitution, and more. Organizations may also add or edit court conditions, create internal and external dockets, and add suitable user-defined fields. Additionally, it allows agencies to plan and set up scheduled alerts. Additional features of eFORCE Software include docket and fines management, booking and commissary management, court cost records, data import/ export, geolocation, and task scheduling. It facilitates jail management by reducing inmate booking time and record retrieval. The system features eFORCE Command, jail classifications, report generator, jail Dynamic Name Association, and interfaces to Live-Scan. The cloud-based system allows admins to access the system in real-time from anywhere. Wondering if eFORCE is right for your organization? Our Transportation Dispatch Software selection experts can help you in 15 minutes or less. ## eFORCE User Interface ## Popular eFORCE Alternatives Main Product eFORCE 4.2 [(12)](https://www.softwareadvice.com/law-enforcement/eforce-software-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 3.75Value for money - 4.50Customer support - 3.75Functionality Pricing Available upon request Get Price Alternative Product [i3 Public Sector](https://www.softwareadvice.com/jail-management/i3-public-sector-profile/) No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Available upon request Get Price Alternative Product [Matrix](https://www.softwareadvice.com/product/140767-matrix/) 4.0 [(9)](https://www.softwareadvice.com/product/140767-matrix/reviews/) Ratings Breakdown - 3.56Ease of use - 3.0Value for money - 3.17Customer support - 3.56Functionality Pricing Starting at $1.00 one time Get Price Alternative Product [Omnigo](https://www.softwareadvice.com/physical-security/omnigo-profile/) 4.4 [(85)](https://www.softwareadvice.com/physical-security/omnigo-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.30Value for money - 4.51Customer support - 4.25Functionality Pricing Available upon request Get Price Alternative Product [8am MyCase](https://www.softwareadvice.com/legal/mycase-profile/) 4.6 [(802)](https://www.softwareadvice.com/legal/mycase-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.54Value for money - 4.59Customer support - 4.43Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [Litify](https://www.softwareadvice.com/legal/litify-profile/) 4.4 [(138)](https://www.softwareadvice.com/legal/litify-profile/reviews/) Ratings Breakdown - 4.23Ease of use - 4.11Value for money - 4.32Customer support - 4.34Functionality Pricing Starting at $150.00 per month Get Price ## eFORCE Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## eFORCE Features - Popular features found in Transportation Dispatch Billing & Invoicing Customer Management Delivery Tracking Fuel Management Location Tracking Mileage Tracking Mobile Access Real-Time Monitoring Route History Route Optimization Scheduling - More features of eFORCE Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications API Attendance Management Audit Trail Booking Management Calendar Management Case Management Case Notes Cell Maintenance Check-in/Check-out Collaboration Tools Commissary Management Communication Management Compliance Management Court Management Integration Criminal Database Custody Status Checks Customizable Fields Customizable Reports Data Import/Export Data Visualization Dispatch Management Docket Management Document Generation Document Management Document Storage Electronic Signature Emergency Dispatch Employee Database Evidence Management Field Reporting Fines Management For Federal Courts For Municipal Courts Geographic Maps Geolocation GPS Historical Reporting Incarceration Records Incident Mapping Inmate Accounting Inmate Classification Inmate Incident Management Inmate Information File Inmate Management Inmate Property Logs Inmate Tracking Internal Affairs Administration Investigation Management Legal Case Management Medical History Records Mobile Alerts Monitoring Officer Shift Notes Payment Collection Performance Metrics Real-Time Data Real-Time Updates Records Management Remote Access/Control Reporting/Analytics Reporting & Statistics Status Tracking Subpoena Tracking Summary Reports Task Management Task Scheduling Third-Party Integrations Time & Expense Tracking Traffic Court Management User Management Warrant Tracking Workflow Management ## eFORCE User Reviews Overall Rating 4.2 Ratings Breakdown 5 50% 4 33% 3 8% 2 0% 1 8% Secondary Ratings Ease of Use 4.3 Value for money 3.8 Customer support 4.5 Functionality 3.8 JF Jess F. Public Safety 201-500 employees Used daily for more than 2 years Review source Reviewed January 2017 Professional, Dependable and Reliable 5 The eFORCE software system is exactly what our agency has been needing for years! This software is user-friendly, easily managed and provides excellent data as needed. We were able to customize many aspects of the software in a way that allows us access to information that we need on a daily basis, and also gather pertinent data that we are asked for regularly. The software allows us to make data-driven decisions, and also gives us access to information to ensure transparency and communication with all of our stakeholders. Since becoming customers of eFORCE, our agency has been able to provide daily, weekly, monthly, and even annual reports that demonstrate our effectiveness in the community. The training and resource materials were exceptional and made the transition from our old system fairly simple. Additionally, the training resources are designed to allow for easy on-boarding of new staff in the future, which saves us time and effort as we bring new dispatchers and officers into the fold. eFORCE's tech support is second to none, and their staff is always willing to assist with issues that arise from time to time. They are professional and responsive, and an absolute pleasure to work with. I highly recommend this software to any agency looking for a user-friendly, consistently reliable program to address the needs of their agency. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Read More MC Maryanne C. Law Enforcement 51-200 employees Used daily for more than 2 years Review source Reviewed January 2017 Dispatch Supervisor 4 We changed over to EFORCE in 2009 due to the lack of Customer Service in our old system. These are willing to listen to our issued, challenges and what we need for our agency. They are easy to talk to and easy to work with. We appreciate them being so personable and willing to help. Even with things that are not in the "contract" per se. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Able to train our users in 4 hours vs days on the old system. We love how we are able to pull information that we put in, using the ADHOC and other pre programed reports. We love how we are able to pull view only reports with other agencies on the program. We are different in that we have two locations. the browser platform allows us to have one server and accommodate. Cons: The CAD runs off the platform of Silverlight. I know they are in the process of changing that. That is the hardest thing to accommodate. It is hard to know which browser certain functions work better in. Would be nice to be able to use one browser across the board for our users, not Jail in Chrome, RMS in IE, CAD in IE, Civil in Firefox. Read More DR Doug R. Law Enforcement 11-50 employees Used daily for more than 2 years Review source Reviewed January 2017 Eforce review 3 For me, my primary use is Jail. The software does what it is made to do and it is easy to use. There are modules that do not "communicate" with other modules that would make things easier. At this time our software has been not functioning properly for several weeks due to a recent update. As with every update , once it is done , it causes things to not work properly. I realize that there may be issues other than the software that causes this, but it takes away from us performing our jobs in an efficient manner. The non functioning area have caused several problems with Inmate scheduling (Courts, Medications, Releases) to the point that our officers started creating other ways of scheduling with other software to reduce the liability to ourselves and our inmates. Ratings Breakdown 4 Ease of use 3 Value for money 2 Customer support 2 Functionality Pros: ease of use and trainability. cost Cons: It does not seem to communicate with other modules as it should. (jail, RMS, Civil) Read More RM Roxie M. Public Safety 11-50 employees Used daily for more than 2 years Review source Reviewed January 2017 Comments about the software 4 I like working on the eForce software. It's becoming a better software from when we purchased it. I have absolutely no issues with any of the support personnel, they are all great. I would like to see less issues when an update is done, but I'm also happy that eForce is trying to improve their software all the time. I was also very pleased with the last User Group conference and plan to attend again this year. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: It is very user friendly. I like the fact that I can open an entire report into one document. Cons: The fact that something may not work after an update is done. And sometimes, it will take a long time to get something fixed that was working before the update. Read More CC Carolyn C. Public Safety 2-10 employees Used daily for more than 2 years Review source Reviewed February 2017 my life on eforce 4 I have watched eforce evolve over the last 17 years. For the most part I like the changes. There are some that I don't like. Just a preference. The only thing right now that is making my life difficult is how slow it is to make changes and enter a case. Speed that up and I will be much happier. Send me to Hawaii for a week and my life will be great. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: It is easy to use. Step by stop. Cons: How slow it is to make changes. Read More TG Tiffany G. Verified reviewer Government Relations 2-10 employees Used other for less than 6 months Review source Reviewed May 2020 Difficult for us 1 This is a very new aged program. It could be more efficient for some towns. For our town of 1500 population, it was very difficult and not at all helpful. The officers did like the inventory side of the program, along with the reporting side. If they could have integrated that part with Cop Sync, they probably would have. Ratings Breakdown 1 Ease of use 1 Value for money 3 Customer support 3 Functionality Pros: Seemed like it was going to cut our officers time down, per stop, and become a more safe and quick tool for them to use. The Officers did like the inventory and report part of this program. It is pretty top notch. Cons: Being a smaller town, not close to anyone using this software at the time, proved to be more difficult. Any alerts or concerns needed to be known on a stop, are NOT known at all until that person has been flagged by hand in the system. scanning the registration, and DL, proved to take more time and depend on how quickly the system wanted to work. There were quite a few glitches (which can be expected on first time use), and difficulties with it being server based. Reasons for choosing eFORCE Chief of Police did the research on this. Reasons for switching to eFORCE To be More safe and efficient. Read More WH Wyatt H. Used unspecified for unspecified Review source Reviewed July 2015 Our overall experience with eFORCE and their software has been excellent. 5 Any time I call tech support, they are extremely knowledgeable and helpful. I have not had many issues with the software, however the few I have had have been resolved by tech support within minutes of calling. Since using eFORCE, our police department has taken an advance in statistics, documentation and presentation. It has been very useful for me, as an administrator, to make presentations to the board of trustees to show the need for additional man power, equipment, etc. Ratings Breakdown 5 Ease of use 5 Customer support Read More RW Richard W. Used unspecified for unspecified Review source Reviewed August 2015 Our experience with eFORCE has been great. They have a solid product and excellent customer support. 5 Feedback has always been a strong point of eFORCE. When we have an issue a ticket number is issued and able to track. Upon completion, administrators are emailed with an alert of the issue and fix. I never have a problem with speaking to staff who can answer questions or respond in a reasonable time. If you are a big department or little department, you will be treated with respect. Ratings Breakdown 4 Ease of use 5 Customer support Read More JR James R. Used unspecified for unspecified Review source Reviewed July 2015 eFORCE is an excellent company that provides excellent software and support 5 Any time we have had an issue, tech support is there to take care of it. We have a positive relationship with the eFORCE staff and tech's. So far we have experienced only good things with our system. It is user friendly and all of our officers love it. Ratings Breakdown 5 Ease of use 5 Customer support Read More MH Mark H. Used unspecified for unspecified Review source Reviewed August 2015 eFORCE is very user friendly! Much more so than our old system. 5 User friendly. Search features are fantastic! Technical support and training have been very good to us so far. We haven't been on the system long enough to find any real negatives. Ratings Breakdown 4 Ease of use 5 Customer support Read More Showing 1 - 10 of 12 Reviews [See All Reviews](https://www.softwareadvice.com/law-enforcement/eforce-software-profile/reviews/) ## Other Top Recommended Transportation Dispatch Software [Tracx](https://www.softwareadvice.com/fleet-management/tracxtms-profile/) **4.8** (11) Recently recommended **66** times [TMS.AI](https://www.softwareadvice.com/scm/rose-rocket-profile/) **4.4** (35) Recently recommended **64** times [Cigo](https://www.softwareadvice.com/fleet-management/cigo-profile/) **5.0** (20) Recently recommended **50** times [PCS TMS](https://www.softwareadvice.com/scm/tms-express-profile/) **4.2** (242) Recently recommended **36** times Stuck Between Options? Our experts can help you compare eFORCE with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice