About IncMan SOAR

IncMan SOAR is a cloud-based and on-premise solution, designed to helps MSSPs and organizations across finance, energy, healthcare or retail industries manage, measure, and orchestrate various security tasks such as threat hunting, investigation, containment and incident qualification.

The platform lets IT professionals determine the risk levels of incoming threat alerts, triage alerts to identify actual attacks and design incident response workflows. Service providers can detect issues, facilitate communication with clients and respond to potential incidents in a centralized platform. The solution can be used by investigators to store case reports, allocate duties, prepare notes and more.

IncMan SOAR offers integration with several third-party applica...


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8 Reviews of IncMan SOAR

Average User Ratings

Overall

4.88 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(7)

7

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 8 of 8 results

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January 2021

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

If you are overloaded by handling security incidents, Automate.

Pros

Being an automation enthusiast my favorite part is Playbook. I really like the idea that I can setup workflows, and this way basically also "document" all processes related to security incident handling within the organization. With a solid planning the daily SecOps manual efforts and the resolution time will drop dramatically.

Cons

You really need to understand the concept of IncMan and get some expertise before starting a real life implementation by your own. This might take some time as it is a really complex and roboust solution, but it's not a real con.

January 2021

Piotr from Orion Instruments Polska

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

My experience with DFLabs IncMan SOAR

Minimises the time to respond to incidents. Prioritises responses to security incidents. Reduces false positives. Improves SecOps processes. Automates of time-consuming activities and mundane tasks.

Pros

Product is easy to use and integrates with our processes. The strength are immediate and detailed incident reports with related IOC's, timeline, and corrective actions executed; customised KPIs, analysis of alarms before incidents are created; merging incidents with similar characteristics; Community portal to share integrations, playbooks, and Service Packs. Very important is that API actions (integration creating) can be developed by everyone in a few standard languages.

Cons

We are in permanent contact with DFLabs and we submit our comments and suggestions on an ongoing basis to the manufacturer, who as a standard quickly implements them in subsequent versions of its software.

January 2021

Aathithyen from Adaptive Netpoleons Malaysia

Company Size: 51-200 employees

Industry: Computer & Network Security

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2021

Review

Pros

The ability to integrate with other products

Cons

This product i only have been using for a while and have yet to find any dislikes

January 2021

Rogerio from Datacheck Informatica

Company Size: 51-200 employees

Industry: Computer & Network Security

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

DFlabs - Incman

The company is brazilian and provide services of IT security and management. Would definitely recommend this software.

Pros

The software is really very easy to implement and use. Has a lot of powerful functionalities that permit a complete management of security incidents and the automation of responses. Beyond that, the vendor tech support is superb.

Cons

We are very satisfied with the software and we have nothing to dislike.

January 2021

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Inc SOAR Review

Optimization of SOC resources and standarization of procesess will be very valuable

Pros

Triage, automation and reporting are excellent. Architectural options and openness provide a lot of flexibility.

Cons

Jargon is sometimes intimidatory as in all this kind of software products

Reasons for Choosing IncMan SOAR

Incident management and integration

January 2021

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

January 2021

The Next Gen SOAR

Pros

easy to use, easy to integrate with other applications

Cons

we are waiting for SaaS Version of Incman.

May 2010

Giulian from Bank Russia, Italian Branch

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

May 2010

DFlabs Incident Management Suite - Incman -

Would definetly recommend this software. The company is european, with many tech and sales representatives internationally.

Pros

The software is very easy to implement and use. The vendor tech support is superb, both pre and after sales. I was looking for a solution able to give me Incident and Investigation/Forensic Capabilities. Would recomend it.

Cons

A slightly more complete technical documentation could really help.

January 2021

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

High level customization SOAR

Pros

I really like the high number of integration and customization the software provide, also the support they gave you is very good.

Cons

It's not very ease of use, but in my opinion is not really because of incman but is something about the technology itself.