Pipl

RATING:

4.0

(14)

About Pipl

Pipl is an identity management software that helps investigators and fraud analysts gain visibility into current and historical information regarding specific individuals. The search functionality allows law enforcement, cybercrime, and insurance fraud management professionals to find identity data, such as email alias, social media handles, phone numbers, education details, and job information. Pipl allows businesses to extract identity information from several sources, such as the internet, public records, directories, listings, and archives, among other data points. It lets staff members utilize the built-in geographical maps to view home and work address locations with street, roadmap, and satellite views. Additionally, supervisors can generate reports to gain insi...
Pipl search reults

Pipl Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3

Value for money

3

Functionality

4

Most Helpful Reviews for Pipl

1 - 5 of 14 Reviews

Tomasz

Verified reviewer

Internet, 11-50 employees

Used monthly for less than 12 months

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Help people fill out your forms...

PROS

Or at least that's what I'm using Pippl for. If you can provide me with your email address, I can use their data to cross-reference the email and retrieve other social media profiles, phone numbers addresses and more. Gotta love it.

CONS

I wasn't too pleased with the forced "interview process" and the constant follow ups of "when are you planning to start using it more". Stop rushing me. :)

Anonymous

1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed March 2021

Great information, but painful to get customer support or even an account

We wanted to use this to verify memberships to our product as well as validate emails as legitimate and social media usernames on our product.

PROS

Great way to verify identities, usernames, contact info, etc. Probably the best collection of online user data.

CONS

The Cost and the hurdles of entry to test it out. This used to be freely available, but now to even apply for a test account, there are several layers of approval and back and forth just to be considered. There is no direct pay option or way to sign up without fighting with customer support. It's a room for improvement.

Reason for choosing Pipl

Pipl had better information and was easier to use (once you finally get access) but it was cost prohibitive and other offerings aren't nearly as painful to work with.

Ian

Law Enforcement, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed April 2019

Used to be Good

What used to be good has now dwindled and I will look forward to the next runner up.

PROS

What I like about this software is that it does provide information that I sometimes cannot find on Google.

CONS

Following the fall of 123People, Pipl quickly took the lead, improving their software and allowing me to find information that I either could not find on Google, or was more difficult. However, the site seems to be slipping over the last year or so. I find information isn't as readily available as it once was. But moreso, the robot security protocols requiring the user to click and verify that we are not robots, then having to select images related to a topic, that never seem to work. It is frustrating and time consuming having to do this three or four times each time I click into the site. Pipl has fallen from the top of my list of resources to the bottom!

Anonymous

501-1,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

Easy and quick data appending service

PROS

Their match rate and accuracy are well above industry standard. They were also very communicative throughout our initial conversations and onboarding for use. Overall we're very happy with our use of Pipl and will continue to use them in the future based on data quality that they provide. We are also looking in to using their API to avoid manual exchange of data.

CONS

It's a pretty straightforward product so not a whole lot to hate. It would be great if they provided us with access on their website for a 'do it yourself' option as opposed to going back and forth with them but their API will greatly reduce this issue.

Anonymous

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Great social media / hard to find information

PROS

PIPL is a great tool for searching social networks and lesser known sites when people searching. Information is very accurate.

CONS

I signed up for the free trial. I don't think the information is worth it.