All LeadPost Reviews
1-25 of 27 Reviews
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Stephen
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
LeadPost Helps Me Discover Leads for Clients
The customer and technical support have be helpful and timely in response and action.
PROSThat we get several leads for both B2B and B2C that have proved valuable. It has enhanced the value-add that my business can offer.
CONSThe setup can be cumbersome. It could be a bit more clear, including the user interface.
Vendor Response
Thanks for the great review, Stephen! We're always working to improve the platform and would love to hear from you if you have any specific requests regarding setup or the UI. Please email us at support@leadpost.com if there's anything we can do to help!
Replied March 2023
Andrew
Marketing and Advertising, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Great value
There are a slew of competitors and I looked at a lot of them. Leadpost provides the best value for B2B and B2C lead capture. The percentage of capture is high and the agency plan provides a great value for those marketing companies with multiple clients.
CONSI have not found many issues with LeadPost. Took a while for one of my clients to load the pixel but that is probably because they have a wix site which in my opinion is sub par.
Vendor Response
Thanks for the great review, Andrew! Glad LeadPost is helping you drive better results for your clients!
Replied October 2023
Travis
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
LeadPost Review
All of it. Being able to get actual person data and not just company info was big
CONSUX could be a little nicer, but it wasnt the end of the world
Reason for choosing LeadPost
cheapest option that we found out there.
Vendor Response
Thanks, Travis! We’re actually in the process of overhauling the UI. Anything in particular that you hope to see?
Replied March 2024
Nili
Mechanical or Industrial Engineering, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed May 2022
Lead Post
It is ok. Too many personal emails are being captured and getting little traction when following up with additional emails.
PROSFairly easy to implement, use and report.
CONSThere should be a way to save filters in the reporting instead of selecting the same filters for each report.
Vendor Response
Hello Mili- Thank you for your feedback! Saving filters is a great idea and we will discuss this with our dev team for future consideration. Also, our services, as well as our data network, are geared toward the B2C world which is why your site visitor's records are matching to their home addresses. Thanks again!
Replied May 2022
Jimmy
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Badass Solution
Amazing tool, it gives us actionable and reliable data very fast.
PROSThe customer support and the the data that was provided was solid and actionable
CONSthe learning curve is a little tough, but after figuring it out, its amazing
Vendor Response
Thanks, Jimmy! Glad the data is working out for you. We're in the process of updating our UX and UI which should ease the learning curve.
Replied January 2024
Kelsey
Translation and Localization, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Great service to see who comes to your website!
Leadpost has been able to amplify our marketing and sales effort, so much so that we have chosen to pay and come on full time as a customer.
PROSI loved the amount of granular information we were able to get from Lead Post. Having name, multiple email options, LinkedIn, and job title was incredibly effective for our marketing purposes.
CONSI wish we could capture more leads, but that being said the leads that were captured were of great quality.
Reason for choosing LeadPost
The granularity and the amount of specific information on each website visitor given by LeadPost.
Vendor Response
Thanks for the review, Kelsey!
Replied July 2023
Rick
Hospitality, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
My LeadPost Review
Capturing a significant amount of missed leads daily that I can reach out to with another offer we are launching.
PROSI found this product to be incredibly easy to setup and started to see instant results. I had never realized how many visitors bounce from my site, but now I can capture that lead and reach back out.
CONSI've only used it for a short time, but so far I am very happy with all aspects.
Vendor Response
Thanks for the kind words, Rick! Glad you're already getting value from the platform.
Replied October 2023
Mark
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
I almost do not want the word to get out about this awesome tool.
It took me awhile to convert over to LeadPost. I had been working with a similar platform and was searching support when I the website. The Headposts staff is knowledgeable, patient and responsive.The client value it tremendous.
PROSThe ability to append additional date fields and the option of B2C and B2B format.
CONSThe dashboard is user friendly, but austere in its design. All in all the functionally is solid.
Vendor Response
Thanks for the nice review, Mark! What data fields would you be interested in?
Replied August 2023
Jake
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
No Brainer for Real Estate Leads
I use LeadPost with a automated mailer integration via Zapier. This is an easy set up with that now will run itself.
CONSThe user experience looks dated but is still overall functional/
Vendor Response
Thanks for the kind review, Jake! We're always working on improving the platform. If you have any suggestions on how we can improve the user experience, I'd like to share them with the team. You can send them to me or support@leadpost.com. Thanks again!
Replied June 2023
Richard
Marketing and Advertising, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Review of LEad Post test
Very good. Account executives are excellent.
PROSIt worked as promised. No fuss, no muss.
CONSI liked everything. No issues here. Worked as promised.
Vendor Response
Thanks for the great review, Richard! I'm glad to hear it's meeting your needs. Please let us know if there's anything we can help you with as you continue using the platform. We're happy to help!
Replied July 2023
Jason
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Finally a solution for lead bounces and mail.
They definitely know their technology. We work in the health and wellness field and I was a little worried about running afoul of privacy regulations but we were fine. We had many customers thank us for reminding them about searching for and finding our site with a postcard. I think the key is serving up a compelling offer a few days after they were on our website. Their customer service is phenomenal. We never had a problem that wasn't addressed and fixed immediately.
PROSWhen I first heard that I could incorporate a solution of capturing website bounces and reengage with them through the mail I didn't believe it. No one was doing this in my market. This technology combined with a compelling offer significantly boosted our overall conversion rate as compared to past campaigns without LeadPost.
CONSHa. Not much. I did tease them about hiding the login button at the bottom of their page. They may have fixed this.
Evan
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
LeadPost is a must for B2B sales.
It's a winner to be honest. I love it.
PROSThe leads it capture are very accurate. The contact data is very accurate.
CONSnothing really. It's a great service in my opinion.
Reason for choosing LeadPost
better lead quality data. Cheaper cost.
Vendor Response
Thanks for the kind words, Evan! Happy to have you on the platform!
Replied May 2023
Amanda
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
This has been a Marketing Game Changer
I love that this software allows even small businesses with low marketing budgets to enjoy the benefits of remarketing to site visitors who do not convert on the first visit. It is such an amazing tool and charging per lead instead of a large monthly fee is genius!
CONSThe emails stopped coming to me for some reason, so I am no longer getting the weekly digests.
Vendor Response
Hello Amanda- Thank you for the positive response! Please let us know your account information and we will look into the issue you are having with receiving emails immediately.
Replied May 2022
Maurice
Marketing and Advertising, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Great Email Retargeting
The accuracy in the data of the leads. The data is exact and accurate.
PROSWhat I like most about Lead Post is the quality service at the affordable price.
CONSCan't think of anything that I don't like about Lead Post right now.
Vendor Response
Thanks for the positive review, Maurice! We're happy to hear that you're getting value out of the platform.
Replied March 2023
Catherine
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Fantastic Offer For Us & Clients
We are excited to be able to offer our clients something unique that works! We've been testing it out internally and it's been incredible what we've been able to track and measure.
CONSWe haven't come across anything yet. I'm looking forward to exploring it more!
Vendor Response
Thanks for the kind words, Catherine! We're excited to be working with you!
Replied March 2023
Nuno
Construction, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Lead Post For Garden State
Smooth and easy to use. User friendly for every day.
PROSCapturing Leads so that we can use and target back
CONSI wish it was able to capture more phone number data
Vendor Response
Thanks for the review, Nuno! We're always working on expanding the data we provide. I'll pass your feedback along to the team.
Replied February 2024
David J
Verified reviewer
E-Learning, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
If leads matter to your business
The team was responsive and offered an onboarding experience that was very helpful.
PROSWhat's amazing is the ability to accurately provide leads that visit your website without no friction
CONSThere's not much we don't like but we suggest a hosted email autoresponder integration option.
Vendor Response
Hello David- Thank your positive feedback and kind words. A quick note, we do offer hosted autoresponse email as well as easy integration with most ESP platforms and am happy to discuss with you if you wish. Thanks again!
Replied May 2022
Emil
Retail, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Great product, easy to use
The setup was pretty easy, started capturing leads right away.
CONSI wish we would get more leads with the $99 a month.
Vendor Response
Thanks for the kind words, Emil! We've been working hard on the onboarding process, so I'm glad to hear it was easy for you to get set up.
Replied June 2023
Jeff
Apparel & Fashion, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed July 2023
LeadPost is essential for your business
Very easy to retarget youe website visitors
CONSNone at this time.
Vendor Response
Thanks for the review, Jeff! Please let me know if there's anything specific that we need to improve on the customer service side. We work really hard to provide the best support possible.
Replied July 2023
Drew
Fine Art, 1 employee
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2022
Just started but so far so good
I'm getting a good idea of who is visiting by website on a daily basis, which I appreciate. So far I haven't received a reply back from my follow-ups, but I imagine they're coming.
PROSWhat I like is that I receive the emails of visitors to my website. It's so valuable, in concert with things like google analytics. Integration was super easy.
CONSHaven't gotten a return response from anyone yet, but that's not the software's fault.
Andrew
Sporting Goods, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Very impressed
Very easy to setup the pixel. After that, everything is automated. You sit back and the leads come in.
CONSI had to have my developer install the pixel. I probably could have figured it out, but I wanted to be safe and make sure I did it right.
Vendor Response
Andrew- Thanks so much for the positive feedback! Please don't hesitate to reach out if there's anything we can do to assist in the future. Thanks, Eric
Replied January 2023
Kelly
Real Estate, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2022
LeadPost Software Works!
This integration was extremely easy to integrate with our existing system. Data seems to be accurate and comes in almost daily. Easy to export data for lead campaigns. I really liked how they allowed 100 free leads to try their software. Low-risk and hassle-free. There's almost no reason why you wouldn't want to try it out.
CONSI wish that the software can provide name, address, AND email address. It doesn't always capture all the details that you need.
Vendor Response
Hello Kelly- Thank you for your positive review. Also, we would like to let you know that we do have the ability to provide you with the name, address and email for every record. Please feel free free to reach out if you would like to learn how to make the changes to your account to do so. Thanks again!
Replied May 2022
Scott
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Simple yet powerful
Very simple portal--easy to understand. More importantly, easy to implement.
CONSI test my systems daily. Sometimes the pixels seem to go in and out of service.
Vendor Response
Thanks for the kind review, Scott! I'm sorry to hear about your concerns about the pixel. If you email support at support@leadpost.com with details on this concern we will research the issue further.
Replied March 2023
Sophia
Marketing and Advertising, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
We love the use of LeadPost!
We really like the capabilities of the pixels. It's awesome to be able to learn more about our website visitors and see who would be good to reach out or retarget to.
CONSThe platform can be a little bit confusing but once you figure out how to get around it's not bad.
Vendor Response
Thanks for the review! Glad to hear you’re getting a lot of value from LeadPost. We’re in the process of updating our UI so that it will be more straightforward!
Replied January 2024
greg
Real Estate, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2022
lp review
It's been positive and made my life easier
PROSEase, cost, functionality, and ability to change quickly
CONSI really don't have any negative things to write.