All Lusha Reviews

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Federico

Market Research, 51 - 200 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

Reviewed June 2022

Great tool, but often the phone numbers are missing or are wrong

User Profile

Nikhil

Verified reviewer

Computer Software, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2022

Lusha Review

Overall, it is a great tool unquestionably. Whether it is data extraction, prospecting or maintenance, you can manage everything very easily and helps you a lot to increase the frequency of your reach out as well as conversions in the sales niche.

PROS

Lusha is an amazing tool when it comes to extract leads and their contact info no matter if it is their contact number or their e-mail, Lusha turned to be the most accurate as compared to the other tools in the same space. Not only, is it easy to use it is almost accurate every single time. You can easily keep a track of all the leads that you extracted at one place. You can also extract multiple leads at the same time, saving a lot of time when used in an integrated format with the other sales tools/softwares like LinkedIn. Also, the USP of this tool that was the most relevant to me was its prospecting feature where you have various filters to actually deep dive into a particular industry/ niche and extract the data in a structured manner industry by industry. Moreover, you also get a lot of free credits every month when you join the Lusha community providing something extra to their members.

CONS

All in all it is a great platform for increasing your overall sales but sometimes it might provide inaccurate information like the phone numbers might be old and now not in use. Also, it is a little expensive when you want to use it on a full fledged basis with all the features in place.

Eduardo

Online Media, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

FUNCTIONALITY

5

Reviewed June 2020

Expensive, but it solves the problem like no other

Great experience and totally recommended.

PROS

Lusha's slogan should be "data you can trust". While other tools in the market just "guess" your prospect email, Lusha gets it right. I don't know details about their database, but the accuracy of the e-mails and phone numbers provided are incredible high. Other tools in the market just make a guess like "nome.surname@company.com", try to validate it and that's all. Most of them can't even give phone numbers. I have tested over 15 tools (Hunter, Snov, Findthatlead, Skrapp and etc) and I can assure that Lusha is the most accurate.

CONS

I find it very pricey. You can buy larger credit packs and get a discount, but it's still way more expensive than competitors.

Reason for choosing Lusha

Lusha has the best accuracy on the data provided.

Reasons for switching to Lusha

I could'nt select more options, but I tested Skrapp, Snov, Hunter, Findthatlead and a few more. I switched because Lusha has the best accuracy on the data provided.

Gerd

Staffing and Recruiting, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

1

FUNCTIONALITY

1

Reviewed May 2022

Disappointed at Capability of Lusha

It is often that I can't find contact details for an individual on Lusha, however, when I go to ZoomInfo or Rocket Search I can find it

PROS

There is not much that makes this a good tool

CONS

The database and information is seriously lacking to be an effective tool

Reasons for switching to Lusha

The cost compared to ZoomInfo, however, due to Lusha's poor reach it is an expensive and unreliable tool. I can find more reliable information with a simple Google search

Vendor Response

Thanks for the feedback Gerd, We'll always looking to improve our database and results. Hopefully, you'll see improvements in the results and find value in it in the long run.

Replied June 2022

Sanjiv

Computer Software, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Succeed with Lusha

Its a one stop shop for getting authentic data of key personas who are difficult to reach for sales guys. PROS

Product integration with Linkedin, data authenticity and ease of use are the best part of Lusha

CONS

Still to findany limitation. Sometimes the data is incorrect but its good that we have option to inform about the same.

Reasons for switching to Lusha

Authenticity of data was major problem at zoom info. Very cumbersome to use and limited integration facility

Marc

Verified reviewer

Financial Services, 2-10 employees

Used daily for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed March 2021

Lusha price increase of 66%v

Nothing really, except the price hike, we use about 12k contacts a year, and we buy them in blocks, the upfront subscription doesn't work for us in these covid times. When it came time recently to buy more credits, the price increased by 66%, that's way to expensive and out the cost of a lead to over 50 cents, and that was the discounted price, the best price the guys could offer us. Thus sadly, we have had to close our account. NOW, this is not a reason to stop using the solution, just be aware that your pricing is bout to increase by 66% or more, and that's if you pay annually advance, so I think a few of the smaller accounts, 12 credits useage a year will find other solutions,

PROS

We've been a user of the solution for a few years, it's very very helpful and the team supportive, covers the US market well, the European market not so well, but that's not really Lusha's fault

CONS

the 66% increase in pricing, it forced us to find alternatives

Reason for choosing Lusha

We chose Lusha because they were very willing to work with us, help us meet a budget of no more than xx cents per lead, but with an increase of more than 66%, prepaid annually in advance we have to stop, so just wanting others to be aware and they plan ahead and for Lusha to consider its payment options for clients and commercial terms

Sil

Staffing and Recruiting, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed June 2020

Lusha works wonders!

It was abit of getting used to in the beginning. Also because we had to convince some other colleagues about the functionalities it has. I wasn't sure myself either in the beginning, since I could not find as much information as I was hoping to.

PROS

Lusha is really easy to use. You simply install the plugin and you're ready to go.

CONS

What I like least about the software is that it's somewhat inconsistent in its records. Especially in the branche we are working in, it is sometimes quite difficult to find information on specific profiles. Some tests I ran, I only got 2 out of 40 records. It also sometimes sais to go to a profile, while I am at one already.

Reason for choosing Lusha

Because of my colleagues who wanted to try Lusha over Swordfish to see if it would work.

Anonymous

201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2022

Lusha - A must have for Lead Generators!

Lead Generation, Business Development, Strategic engagement building, Reach out programs, etc.

PROS

Lusha is the most user friendly tool available for Lead Managers, Sales prospecting, Demand generation, Strategic Sales, etc. It's API integration works as charm. The compatibility with various CRM tools is an add on.

CONS

Doesn't give desired results many times. Doesn't work as expected a lot of times.

Reason for choosing Lusha

Lusha gives flexibility, it's accurate, it's very well integrated with others apps, easy to use, lot of price options

Vendor Response

Thanks for the great feedback! We're always striving to improve our database and results. It's definitely a top priority.

Replied May 2022

User Profile

Laban

Verified reviewer

Computer & Network Security, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed June 2020

Good product

Got rid of the burden of finding DDs in some cases

PROS

Very good for finding Direct dials and emails

CONS

Really slow and poor customer service and they also have a problem with the outreach integration that never seems to ger resolved

User Profile

Monel

Verified reviewer

Farming, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

FUNCTIONALITY

4

Reviewed November 2018

Foolproof and user friendly lead generation extension

Lusha has been extremely helpful in getting contacts of high value prospects like CXOs and Business Heads. Previously, the lead time to get details of these contacts was very high. Also, it was dependent on the fact that the prospects accept our LinkedIn invitation and only then we could view their contact details.

PROS

The usability, it is extremely simple to use. After installing the extension, we just have to visit LinkedIn profiles of potential prospects and then Lusha extension starts it work.

CONS

We need to individually copy and paste the details of individual leads, instead if there would have been a feature where we could download an xls file with the details of all those profiles which we visited.

User Profile

Richpal

Verified reviewer

Computer Software, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

FUNCTIONALITY

5

Reviewed June 2020

Helped in penetrating enterprises during COVID19 pandemic

With most of our prospects working from home due to the pandemic it became difficult to connect with them over a phone call. This was mainly because we had the business desk number of our prospects. Lusha helped by providing phones numbers of these prospects which were direct numbers. This drastically increased our conversation numbers. Lusha also provided us with correct business email address for contacts where we did not have an email address. This helped in increasing our engagement with the prospects. Had it not been for Lusha we would have struggled to achieve our number during these unprecedented times.

PROS

Getting direct phones number & accurate email address is BIG thing for us.

CONS

I got everything that I needed, no complaints.

Hayden

Research, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed June 2020

Great Tool, Good Value

Good product and great value for ease and immediate results - as a researcher with majority of my clients in the recruiting industry, finding accurate contact info quickly is essential.

PROS

Ease of use, immediate value and convenience in product for contact info. Fair pricing. Technically lusha works well and is easy to activate on LI

CONS

One aspect is not really the fault of lusha but dead/not current contact info is a growing problem on LinkedIn - all lusha does is uncover the contact info given by LI user who does not always update their contact info as they change jobs/locations. This something lusha needs to be aware of because it’s success and value is completely tied to this - if LI cannot control this quality issue of user provided contact info - lusha is a goner, I will dump lusha for another contact/email product. Would like more options with subscription plans and pricing - for instance, found no option to save cash when currently have no work in the pandemic because I did a flat yearly subscription and now have no work to justify that cost. New competition for this type of product makes me not as loyal to lusha - would like better pricing for what it does compared to some of the other products that seem to do more. Lusha feels like a one trick pony. Another negative is when no contact info is available or no email is available- would love lusha to be able to at least offer a company email - I use Seamless AI, Hunter.io etc for emails not available on lusha

Reason for choosing Lusha

Not settled on lusha but at the time was best for ease of use and fair pricing. Always looking - there are new free/fee products- even products I looked at before are worth looking at again as there are constant changes in products and new players competing/doing same thing like Aeroleads, Linked Helper, free Chrome extension, Google helper etc etc I continue to use lusha because it is simple not dense or complicated - it does exactly what it says it does, simplicity and ease of use is a big plus - I am not a salesman looking for five billion ways to slice and dice and send mass emailing so lusha works well for my purposes as a researcher.

Yawar

Accounting, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2022

Great Tool to generate leads

PROS

If you are making cold calls, this is an essential tool. In most cases, Lusha was able to find the mobile numbers and emails I was looking for. In fact, it's extremely simple, as the app pops up with the contact information without you having to do anything, you just need to click the button.

CONS

There is nothing I dislike about Lusha. I can always contact the support team for assistance and answers to my questions. In addition to that, Lusha is improving every day, and I think it's a simple tool with a simple interface. My hope is that it will work on all websites.

Aireen

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2022

Helpful App

just the right expectation but could be better. Improve the data and make sure its up to date and as many as possible.

PROS

When it offers details with a lot of options.

CONS

when the app offers some details but are very outdated and are no longer working

Reason for choosing Lusha

Not me who's deciding.

User Profile

Ayush

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2022

Generating B2B Leads by this software

Overall experience is very very good with this software. Solve all the problems.

PROS

It has a very large no. of user data. You can generate leads using this and can convert them into sales. By using this task seems easy to fetch emails and contact numbers of decision makers. Automatically connect with the Salesforce CRM. Connect with the API's.

CONS

I don't think there is any less feature in this software. It has everything which needs to be in the sales profile. but they can lower the pricing it looks a little high.

Joel

Information Technology and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed June 2020

Great Addon to get more information about leads

PROS

I use Lusha on daily basis to get information on leads that I am looking at on Linkedin. Many times Lusha is able to give me the personal details that I am missing from my other CRM databases.

CONS

It seems like there are times that information is incorrect and there is no way to correct it or inform that it's wrong.

Anonymous

11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed October 2021

Gives sale's superpower to your browser

We use the software to avoid draining our client's pipeline. The extension really helped us to do that.

PROS

The Chrome Extension is the most feature I liked in this software.

CONS

The system didn't always give correct call numbers, and sometimes fails to get the numbers in the first place.

Reasons for switching to Lusha

Clients demand

User Profile

Fortune

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed July 2023

Lusha Review & Feedback

it's been fair so far

PROS

Database, contact management and storage

CONS

Units should be be increased for the month

Vendor Response

Dear user, we appreciate the review and honest feedback. If you're interested in changing the terms of your payment plan or discussing your credit usage, our support team would be more than happy to assist. Please contact us at Lusha.com.

Replied August 2023

Rajat

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2022

Lusha Review

I'm mostly using the direct number service which resulted in more conversations and thus more conversions

PROS

Direct numbers being the need of an hour, lusha is exactly catering to that. Very user friendly.

CONS

Replacement of incorrect numbers should get introduced in the system.

Reason for choosing Lusha

More data coverage

Vendor Response

Thanks for the feedback Rajat! Glad you're enjoying the platform, and we're working on some updates and features that should bring up better results and improve the feedback process.

Replied May 2022

Ritu

Information Technology and Services, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

EXCELLENT Search Software in the Market

It has helped me in my job profile as an ISR, I was able to generate my Leads & Contacts w/ Accurate Data You Can't Find Anywhere Else. I could Connect Directly with Customers and Prospects. I was able to find potential customers and establishing a communication connection with them is not easy. Increase Productivity and Generate Profit.

PROS

Enrich your Leads & Contacts w/ Accurate Data You Can't Find Anywhere Else. Connect Directly with Customers and Prospects. Finding potential customers and establishing a communication connection with them is not easy. Increase Productivity and Generate Profit.

CONS

Nothing specific which i did not like about this software

Reason for choosing Lusha

The pricing and accuracy

Reasons for switching to Lusha

The pricing and accuracy

Vendor Response

So great to hear about your love of the product! Appreciate your positive review!

Replied June 2022

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Lusha product review from Executive Search perspective

Experience is fair. Still lot of corrections would help to get the accurate contact details.

PROS

Overall a good product. There are quite a few errors occuring on different phones or email ids coming when we open the same profile at two different instances and I guess your teams might be working on them. At times the numbers are not correct.

CONS

Ease of use. Since it is plugged with Linkedin it becomes very handy and the pop up comes once the details are there on Lusha.

Reason for choosing Lusha

Lusha seems more effective since this gives contact numbers which is important from our perspective.

Michael

Staffing and Recruiting, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed June 2020

Sometimes wrong, sometimes right - on average , helpful tool

PROS

Sometimes gives you the right information and email format. It's easy to use and works on most people you see on LinkedIn. It seems slow on LinkedIn RPS but not sure that's true 100% of the time.

CONS

Most of the time the phone numbers are incorrect and they are, in fact, for a persons former company or employer (meaning you get shouted at for being the 100000th person to call that number recently) or are for their switchboard (which is hard to justify costing a credit if you're pumping out readily available information which I could find for free in a click of a button). Sometimes the emails are wrong, not all of the time, but are usually easy to correct by looking at a sample population of similar people at the same company.

Red

Computer Software, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed July 2020

Lusha review

PROS

The 'widget' just sits on top of your web pages and works for you. It often finds 'impossible' phone numbers that other solutions simply don't have. Very easy to use.

CONS

Would be good to be able to import full contacts into SFDC

Rosanne

Staffing and Recruiting, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

FUNCTIONALITY

3

Reviewed June 2020

A lot less numbers than a year ago

PROS

*that I can find numbers that are not directly on LinkedIn

CONS

*I'm not finding the same amount of numbers in comparison with last year, a lot less. *Lusha is not working with the new interface of LinkedIn Recruiter (I constantly get this pop-up, while I'm on a profilepage: Hi again, Navigate to any profile page and I'll wait there with professional contact information.

Rory

Information Technology and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed June 2020

Makes my job easier

Exceptional

PROS

Lusha allows Me to connect with people who I would normally have no way of getting in contact with. As a recrutment consultant, it has led to me bringing on more clients, building more relationships and adding more value to my business and my career. I honestly wouldn’t know what I woulD do without it having used it for the past 2 years. I would highly recommend anyone in my industry to implement it.

CONS

Very few cons although sometimes the number can be incorrect but this is rare

Showing 1 - 25 of 360 Reviews