The worst part about the Pipe Drive platform is that you cannot customize the platform as much as you could with an enterprise level platform.

Very good CRM tool that helps visually track and display the growth of leads and opportunities in a company.

It's like Trello for my sales pipeline. Fun to use and has made me better at followup and a better salesperson overall since I started using it.

Pipedrive's many effective and useful functions make it one of the best sales tools for storing contacts and service prices and tracking sales progress.

Pipedrive's free plan is great, you can get a good idea of whether the product is for you without actually spending a penny.

Customer service is super responsive and helped solve a couple issues when i was first learning the system.

Great experience love the mobile and the desktop portions. Super quick server responses.

I would have stuck with this software if it had not merged my calendars and copied things from previous years causing me a lot of stress, headache, and confusion with my day to day tasks.

The interface is very easy to use, the automation in Pipedrive is very helpful, and the many integrations are also very helpful.

Pipedrive has an amazing search engine that will use any text on a deal, company, or person profile. I also love the ability to keep all aspects of information on a client in one spot.

Overall, I loved using and learning to use Pipedrive. I will be teaching how to use it shortly and I'm happy it will be something to everyone's benefit and easy to understand.

Terrible product, lacked basic CRM functionality and migrating to get off of it was a pain.

We love how simple and effective it is, it helps you with reminder and to get super organized.

If the tool exists, there’s a good chance you can connect to it with Pipedrive. It’s obvious that they have made integrations a priority and this adds a lot of value to the platform.

Pipedrive has organized our lead gen efforts and given us a CRM we can really count on. Solid tool and solid support with a great interface.

The user interface is well designed and I like the drag/drop functionality. This was important as the primary users are our sales team, who need something fast and easy to use.

What I like the most about using Pipedrive is that it really helps me stay focused on the most important things. It has really helped me to keep my tasks organized and not leave things incomplete.

The integration with many productivity tools has a positive impact over the effectiveness in.

There is no key information once Pipedrive is down of who you can contact for support. I don't like the Lead section it really just sits there quite useless to us.

Support readily available. Very good bargain for your money.

I love this CRM, it is hands down one of the greatest for customer support I have ever experienced.

Bit costly and being a beginner it was bit difficult for creating filters and objects. Enabling few functionalities for certain teams are missing.

I really appreciate this platform and found it incredibly useful for the growth stage of my 8 person, international marketing Saas startup.

This is an affordable software that does a great job considering the low cost.

Pipedrive is incredibly easy to start using & very user friendly. It's easy to set up, has a good marketplace for integrations & scalable.

Everyone was stepping on each other's toes and had no idea who was called and what was discussed. Some inquiries were never replied to (just lost).

Pipedrive strikes the right balance between features, ease-of-use and cost. I am happy to say that their technical support is (by far!) the best I have seen from any CRM.

It's user friendly and fun for managing leads in a way that feels easy to use.

Again, it is super easy to use. On day one you sign in and completely understand the functionality.

Pipedrive is a very powerful and good software with simple and very advanced solutions.

I have absolutely loved using Pipedrive. It's easy to use, has a great interface while still having all the features I could possibly need.

Experience has been very good and the team is responsive, support is very helpful and the product is robust.

Great Marketing Automation Tool - Straightforward and easy to use.

Great product and wonderful customer support team...their Salesfusion University class is amazing.

There are many functions in SalesFusion that are practical. The Email statistics are useful and it is nice to be able to copy old campaigns or refer to old campaigns.

The templates are difficult to use, and placing pictures in emails is difficult.

With customization and CRM integration, it was very important to us to have the additional services available to us from the same company.

But, if you have any problems, the team is very responsive and helpful. Small companies and big companies alike can benefit from Salesfusion; when you grow, it can easily grow with you.

I really like the ease of use for certain parts of the system - the landing page builder and the nurture campaign flow come first to mind.

Overall, my experience has been very positive. We get great analytics out of this program, and great customer support.

A great value for the subscription price, always innovating and improving, and great customer support.

Email platform and customer service pretty bad.

The email builder is easy to use and automatically optimizes for mobile. The integration between Salesfusion and our CRM has increased the communication and clarity between marketing and sales.

I don't like that the different pieces of the system don't match each other (email builder vs landing page builder).

We have increased our marketing outreach in both volume and engagement.

SalesFusion handles the demanding tasks we need it to but there is a bit of a learning curve involved.

The cost of the platform is really nice. We can basically do everything we were using Pardot for.

The most recent updates to the email builder are fantastic for someone like me, that knows what needs to be included and has definite opinions on how it should look, but doesn't know HTML.

Can end up looking messy if you don't know the software well when you start working on it.

Incremental changes to functionality as new updates are implemented can be confusing.

0 just launched and is awesome. Their other modules are great too.

Very positive with quick and accurate support from dedicated team.

There are sometimes lags and false information can be transferred from one campaign to another.

Salesfusion has been a fabulous vendor for the past few years.

Fairly easy to navigate, good e-mail builder, good page-builder, very responsive support. Oh, and very good interface with Salesforce - easy to use custom fields.

Easy to use, easy to learn and creates a great email. Customer service can be slow when chatting, but they will always do their best.

We reduced our marketing costs without losing any features our previous software had.

Customer support is amazing, quick to respond and resolve questions and issues. The system has been great for us and allows us to take our marketing efforts to the next level.

Purchased Salesfusion to use with an implementation of Bullhorn CRM - the integration worked perfectly and the team who managed the onboarding process has been fantastic.

I definitely love Salesfusion, the ease-of-use and integration between CRM and MA platform.

It's a fabulous tool for the price to make designing and sending targeted emails a breeze.

I have experienced occasional slowness and trouble uploading images and distribution lists.

Get Mail Chimp - Much cheaper product with social media integration, email and landinpage builder (without needing to know HTML/ CSS and spam filter testing).

It's a fairly easy platform to use and does have a lot of useful features, including the event forms and email nurture that I find useful.

The software is very intuitive to use. I also love all of the reports and statistical information that I can access.

Salesfusion offers very robust functionality - easily rivaling, if not coming out ahead of, Pardot and Marketing Cloud - at affordable prices for all tiers. Plus it is very easy to use.

US Dollar

Pipedrive is a web-based Sales CRM and pipeline management solution that enables businesses to plan their sales activities and monitor deals. Built using activity-based selling methodology, Pipedrive streamlines every action involved in converting a potential deal into a successful sale. As a cloud-based application, the solution can be accessed from anywhere 24x7 using any web browser or dedicated mobile apps.


Pipedrive provides sales personnel full visibility of different sales pipelines. A robust interface displays the progress stages for each deal with the complete details for next actionable items. The activity & goal feature allows users to track the pending activities in each pipeline. Pipedrive also offers custom sales reporting tools to monitor individual and team level targets, analyze sales data and generate visual reports.


Pipedrive's mailing system seamlessly integrates with multiple email service providers including Outlook, Gmail and Yahoo. Users can send and receive emails from multiple accounts using their Pipedrive account. The solution also integrates with various leading CRM tools to transfer contact details, communication history and other information across applications. Apart from these, the solution also integrates with Google Maps, MailChimp, Trello and Zapier.



LongDescription

File Management

Third-Party Integration

Content Delivery

Cataloging/Categorization

Lead Notifications

Forecasting

Business Card/Badge Scanning

Meeting Management

Internal Chat Integration

Text Analysis

Product Catalog

Online Forms

Property Management

Lead Engagement

Lead Capture

Performance Management

Customizable Reports

Code-free Development

Document Storage

Access Controls/Permissions

Activity Tracking

Transfers/Routing

Data Synchronization

Customer Segmentation

Drip Campaigns

Sales Pipeline Management

Referral Tracking

Contract/License Management

Task Scheduling

Single Sign On

Calendar/Reminder System

Relationship Tracking

For Nonprofits

Project Management

Data Extraction

Lead Distribution

Multiple Site Management

Pipeline Management

Communication Management

Customer Database

Call Recording

Medical History Records

Offline Form

Team Assignments

Calendar Management

Goal Management

Call Management

Customizable Fields

Collaboration Tools

Activity Management

Churn Management

Sales Trend Analysis

Client Tracking

Template Management

Scheduling

Data Import/Export

Email Tracking

Call List Management

Customer Support

Graphical Data Presentation

Buyer Management

Email Templates

Self Service Portal

Contact Management

Opportunity Management

Configurable Workflow

Lead Management

Multi-Currency

Email Marketing

Statistical Analysis

Mobile Access

Sales Reports

Dashboard Creation

Sales Activity Management

Multi-Channel Data Collection

Survey/Poll Management

Transcripts/Chat History

Pageview Tracking

Performance Metrics

Territory Management

Click Tracking

Shared Contacts

Multi-Channel Communication

Marketing Automation

Proposal Management

Landing Pages/Web Forms

Role-Based Permissions

Lead Segmentation

Real-Time Notifications

For AEC Industry

Patient Communications

Time on Site Tracking

Workflow Management

Email Management

Visual Analytics

Field Sales Management

Activity Dashboard

Alerts/Notifications

A simple CRM starting at $14.90 per user per month subscription. It's easy to add or remove team members at any time.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Pipedrive

Webinars

Documentation

Videos

Sugar Market (previously Salesfusion) focuses on what matters most to marketers — streamlining campaign creation, understanding engagement, improving conversions and driving more revenue.


Attract traffic to your website using SEM, SEO and social media tools and then track their digital activities with a buyer journey view. Capture leads by creating conversion-focused landing pages and forms in minutes and construct engaging emails using templates, drag-and-drop builders or code.


Multi-step nurture campaigns and sophisticated lead scoring models help you to qualify leads which can automatically be sent to Sales via native CRM integrations with the most commonly used CRMs. Sugar Market is the intuitive, all-you-need marketing automation solution built to work for you.



AB Testing

Sales Analytics

Customer Surveys

Multi-Channel Marketing

Personalization

Social Marketing

Marketing Calendar

Multi-Campaign

ROI Tracking

Email Campaign Management

Subscriber Management

Lead Verification/Validation

List Management

Channel Management

Social Media Integration

Please visit our pricing page for further information at: https://www.sugarcrm.com/uk/pricing/

Pipedrive vs Sugar Market

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