AbacusLaw

AbacusLaw vs MyCase

RATING:

3.87

(367)

AbacusLaw has 367 reviews and a rating of 3.87 / 5 stars vs MyCase which has 460 reviews and a rating of 4.72 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.87 / 5 (367)
4.72 / 5 (460)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
December 7, 2022
December 7, 2022
Pros/Cons
  • Pros

  • Very comprehensive lot of capability, customer support has been good.
  • What I like most about this software is that it is very user friendly. I am not very tech savvy so this software is very nice and easy to use.
  • Cons

  • I generally hate software that requires an ongoing subscription or nickels and dimes you for every added feature, but Abacuslaw is tolerable in that regard.
  • As stated above, several staff in my office have found the software confusing and difficult to use.
  • Pros

  • All your cases and documents are on hand at all times. The new email and text messaging integration are great tools to keep all communication in one place.
  • The client portal is great for sharing documents and more secure than email. I have not utilized it as much as I could for workflows/deadlines, but we are constantly improving on that.
  • Cons

  • It controls fonts and layouts and is just bad. I use it to merge and then use Word to fix it up.
  • The recent integration with Dropbox is confusing as well but I suppose that may be my lack of familiarity with how it functions.
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

FrontRunners

2022

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83 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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