Actionstep vs Logikcull

Actionstep has 108 reviews and a rating of 4.33 / 5 vs Logikcull which has 271 reviews and a rating of 4.62 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.33 / 5 (108)

4.62 / 5 (271)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

October 6, 2021

May 3, 2021

Pros/Cons

  • Pros

  • the search feature is fantastic, I like the website design, I like the customer service

  • It is very easy to use and navigate. i would recommend this portal to other paralegals.

  • Cons

  • the only con to Actionstep is not having a local customer service rep, but they are good about getting back to you in a timely manner, so the lack of someone local doesn't usually come into play.

  • There are no cons that I can comment on so far. Apart from setting up standard letters and templates which take some time to master and do not have the time to learn at the moment.

  • Pros

  • The user interface and processing system are fantastic. I am able to do something in a matter of hours that would have taken days and required additional professional services for processing.

  • I love the easy user interface and the fact that we can load, review and produce all on our own. Training my attorneys and staff is a piece of cake! Their customer support is amazing!

  • Cons

  • The learning curve on preparing a production/download took some time, but their customer service is always right there to help.

  • Sometimes the product lags and you have to work slowly. This can hinder the review process in that it take extra time.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

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FrontRunners

2021

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1 Recommendations

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Pricing Guide

2020 Legal Software Pricing Guide

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  • Pricing models & ranges

  • Unexpected costs

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos