Actionstep vs ServeManager

Actionstep has 108 reviews and a rating of 4.33 / 5 vs ServeManager which has 176 reviews and a rating of 4.82 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.33 / 5 (108)

4.82 / 5 (176)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

October 6, 2021

May 6, 2021

Pros/Cons

  • Pros

  • the search feature is fantastic, I like the website design, I like the customer service

  • It is very easy to use and navigate. i would recommend this portal to other paralegals.

  • Cons

  • the only con to Actionstep is not having a local customer service rep, but they are good about getting back to you in a timely manner, so the lack of someone local doesn't usually come into play.

  • There are no cons that I can comment on so far. Apart from setting up standard letters and templates which take some time to master and do not have the time to learn at the moment.

  • Pros

  • Very easy to use! Customer service is Excellent.

  • I really enjoy the ease of use! And the customer service is the best

  • Cons

  • Great for process servers but wished they could add more utilities for private investigators.

  • not much to say bad about it. Should be nice to have more of the desktop integrations integrated into mobile version.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

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FrontRunners

2021

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos