Aderant vs CharityTracker

Aderant has 16 reviews and a rating of 3.44 / 5 vs CharityTracker which has 1009 reviews and a rating of 4.52 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Aderant

CharityTracker

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.44 / 5 (16)

4.52 / 5 (1,009)

Ease-of-Use

3.5 / 5

4.5 / 5

Value for Money

3.0 / 5

4.5 / 5

Customer Support

2.5 / 5

4.5 / 5

Functionality

3.5 / 5

4.5 / 5

Last Review Written

January 5, 2021

March 8, 2021

Pros/Cons

Pros
It is pretty intuitive and the fields are easy to navigate
User friendly and the migration to Microsoft based workflow technology is a step in the right direction. Very cutting edge and progressive, because they LISTEN to their customers.

Cons
Upgrades are challenging and QA needs to improve. Complexity can be daunting making it harder to fully skill up technical teams.
It seems clunky at times and you cannot sync your ex mails to have them entered as time

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Pros
The ease of use is outstanding and the customer service is AMAZING
Ease of use and kindness of support team are nice. Reporting is fairly robust. Pretty easy to navigate.

Cons
There really isn't anything I dislike other than sometimes it can be slow between screens.
How complex it is for new staff to learn, but I suppose there isn't really any avoiding that with such an in depth system.

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Pricing

Pricing Range

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