--- title: "Amicus Attorney Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Amicus Attorney. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Amicus Attorney is a good fit for you!" source_url: "https://www.softwareadvice.com/legal/amicus-attorney-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Law Practice Management Software](https://www.softwareadvice.com/legal/law-practice-management-comparison/) / [Amicus Attorney](https://www.softwareadvice.com/legal/amicus-attorney-profile/) / Amicus Attorney Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/legal/amicus-attorney-profile/) Reviews [Alternatives](https://www.softwareadvice.com/legal/amicus-attorney-profile/alternatives/) # Amicus Attorney User Reviews ## Reviews summary - Overall rating: 3.7/5 - Total reviews: 199 ### Secondary ratings - Ease of use: 3.6/5 - Customer support: 3.4/5 - Value for money: 3.3/5 - Functionality: 3.7/5 ### Rating distribution - 5 stars: 56 reviews (28%) - 4 stars: 71 reviews (36%) - 3 stars: 43 reviews (22%) - 2 stars: 14 reviews (7%) - 1 star: 15 reviews (8%) ### Most mentioned pros - Amicus provides a way for the shared drive and the program to be linked in together, and we really enjoy that feature at our Law Firm. - Document Merging is very easy and I also enjoyed the Calendar reminders. - Excellent product, I would recommend the program for any Firm that is looking. ### Most mentioned cons - The price in comparison with other Attorneys App is more expensive that the others and practically do the same - Difficult to use. - The quality control in awful and it is a certainty that any version upgrade will break a feature(s) that was repaired in prior versions. ## Amicus Attorney customer reviews Showing reviews 1-25 of 199 (page 1). ### Amicus Review - Overall rating: 5/5 - Reviewer: Dominique E. - Verified reviewer: Yes - Industry: Law Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros It interfaces well with Outlook and Word. You can customize the billing portion to fit your needs. #### Cons Customer support isn't very helpful and hard to understand. It would be nice to be able to change font/colors for viewing ease. --- ### Great attorney software for law firms - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Legal Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, this product is very good; it's easy to use and allows you to create templates and generate documents. It is easy to keep track of time as you can start a counter for billing customers. It also allows for a very big database. My firm files over 300 cases monthly and this product just keeps going. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy to use, handles large databases, offers a variety of features including date calculator, time management stuff, and document templates that integrate with Word. Allows red letter day, appointments, and more. #### Cons I wish you could highlight fields in the status section. Or make something in bold so that the important stuff jumps out. #### Reasons for choosing Amicus Attorney We actually tried both at the same time, Amiuc was just easier to integrate. #### Vendor response Thank you for your review. We really appreciate you taking the time to share your experience with Amicus Attorney. Replied September 2024 --- ### Worth the Investment - Overall rating: 4/5 - Reviewer: Doreen T. - Verified reviewer: Yes - Industry: Legal Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Amicus Attorney offers a comprehensive case management solution tailored for legal professionals. Its intuitive interface streamlines tasks, making law practice management significantly more efficient. While the integration features with other software are commendable, there's a slight learning curve for beginners. Nevertheless, Amicus Attorney stands out as a worthy investment for firms seeking to modernize their operations. #### Cons Ways to make some notes stand out would be helpful #### Reasons for choosing Amicus Attorney Already using it to much work to switch.. We tried #### Vendor response Doreen, thank you so much for taking the time to share your experience working with Amicus Attorney. We greatly appreciate your feedback. Replied October 2023 --- ### Amicus Performance - Overall rating: 4/5 - Reviewer: Catherine F. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have used Amicus Attorney in the past and have always been happy with the efficiency it offers. I am the administrator and daily user of the program. The billing program is easy to use and the organization of client's files is a time saver. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The efficiency. The program for billing is easy to operate. The management of client's files is essential to our practice. Being able to add all contacts to a file is a time saver when working with same. #### Cons Nothing I can recall at this moment. I so far have not had a bad experience with this program. #### Reasons for choosing Amicus Attorney N/A #### Reasons for switching to Amicus Attorney I found Amicus Attorney a better fit for our business. --- ### Secure and Efficient Program - Overall rating: 5/5 - Reviewer: Brooke R. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent product, I would recommend the program for any Firm that is looking. I never had any issues with a document not merging, or a file missing. It is very secure. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Document Merging is very easy and I also enjoyed the Calendar reminders. Amicus provides a way for the shared drive and the program to be linked in together, and we really enjoy that feature at our Law Firm. #### Cons The notes did not have a way to organize or categorize them into sections that you can personalize. It was a very long running note for us. #### Vendor response Brooke, thank you so much for sharing your experience with Amicus Attorney. We love hearing from happy customers like you! Replied January 2026 --- ### Exchange with QB is lacking - Overall rating: 3/5 - Reviewer: Michael C. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. 6/10 overall. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Cost effect client management and time keeping software. #### Cons I don't like the way that the client trusts reports are printed and the inability to customize the reports. It makes 3-way trust reconciliation difficult. #### Reasons for choosing Amicus Attorney The ability to bill and exchange data with QuickBooks. --- ### Great for Attorneys - Overall rating: 5/5 - Reviewer: Wendy D. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I love Amicus Attorney App, very easy and friendly. Keeps everything organized in one place specially files #### Cons The price in comparison with other Attorneys App is more expensive that the others and practically do the same #### Vendor response Wendy, thank you for sharing your experience with Amicus Attorney. We're thrilled to hear that our platform is easy to use and keeps your firm organized. Replied November 2025 --- ### Amicus Attorney is my favorite software. Period. I have used it for many years, and it's fun. - Overall rating: 5/5 - Reviewer: Terence J. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I actually look forward to pulling up the program (it reminds me of the best secretary/paralegal I have ever had). Everything is at hand, and connected to anything I need to do, whatever task is immediately at hand. It is flexible enough to accommodate interruptions in work, and powerful enough to take on every task I need to perform. When I was practicing full-time, my overhead was 30% while generally in the profession 40% to 60% was considered normal. My billing hours went up dramatically, and my family time increased commensurately. The tech support has alway been terrific. I had been practicing for several years before the personal computer was introduced, and I am not a computer wiz. When I needed tech support they were always on time and always fast and effective in sorting whatever I needed. The online tutorials are also terrific - clear and easy to follow; allowed me to use advanced features initially beyond my ability. This is a great program backed by a solid company with real integrity. I is always a pleasure to do business with them. #### Cons Paying for it, of course. Worth the money, though in increased billing hours and increased time with my family. Several years ago there was an separate accounting add-on, which I used and did not like at all. I am not sophisticated in accounting principles or software. Tech support was good, but I ended up doing it the old fashioned way (hired someone). --- ### Amicus Small Firm was Great...until Abacus bought them - Overall rating: 1/5 - Reviewer: Clint C. B. - Verified reviewer: Yes - Industry: Law Practice - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered Abacus must be in real financial trouble because now they are employing callers who threaten old Amicus customers with risk of data loss or hacking if you continue to use the old Amicus Small Firm Edition. Thank goodness the old program still works great. These callers are really obnoxious and unprofessional. I will never buy anything from Abacus software. I really miss the Canadians with the old Amicus company. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The old Amicus Small Firm edition was THE BEST database system for small law firms until Abacus bought the Canadian company that created Amicus. The old program was easy to learn and use. All of your data remained your data on your computer. No cloud requirement. It interfaced with e-mail and Time Slips. The pricing was good... everything was really great for the small firm law office. Customer support was the best; nice Canadians answered all of your questions. I really, really miss the Canadian company. #### Cons When Abacus bought the company they eliminated the Small Firm Edition. They tried to force everyone onto their platform. They went to monthly billing for maintenance and they could terminate your data if you failed to remain with their captive service. I refuse to use a "Cloud" based services because of the risk of hacking. In addition, Abacus almost doubled the price of the old Amicus maintenance plan. I will never do business with Abacus. --- ### An Aging Software - Overall rating: 4/5 - Reviewer: Jeremy K. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered Overall, Amicus is a solid case management software, but given their choice to switch to a model that does not truly have their customer's best interests in mind, it was simply not a software we could continue to use or support. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros I have used this software for over two years at the law firm I work for. Ultimately, the software does everything we need it to do and them some: track case development, client information, time spent, etc. The software served its purpose well and has kept our firm organized and up to speed with all our cases. #### Cons While we have a large database of clients and still depend upon Amicus day-to-day for our older cases, we ultimately made the switch for other case management software a year ago, for one sole reason. Price. While Abacus decided to go the route of so many other similar products and only offer a subscription-based model, this was not something that ultimately suited our needs, and we had to cut ties. #### Vendor response Dear Jeremy, Thank you so much for taking the time to review Amicus Attorney. We're so glad the software meets your needs. While we're sad to hear your firm switched to another case management system, we want you to know we're committed to providing our clients with exceptional value. Please feel free to reach out with any additional comments. Warmly, Katie Ternes Marketing Coordinator AbacusNext (858) 882-4882 Replied February 2019 --- ### Amicus Attorney - Overall rating: 5/5 - Reviewer: Barbara P. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was easy to deploy in the two small firms that I worked for, and worked well #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease at which you could see the whole case, including its calendar #### Cons Trying to get the attorneys to use it, but that is the same with any new technology and lawyers #### Vendor response Barbara, thank you so much for sharing your experience working with Amicus Attorney. We really appreciate it! Replied June 2025 --- ### The new way to practice law - Overall rating: 4/5 - Reviewer: Penfield T. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I like Amicus. I looked at a number of applications, some less or more costly and settled here after talking with other attorneys who use a number of different applications. Amicus helps you become more organized, particularly if you are in a smaller firm environment. It can also reduce your overhead by reducing the need for staff because of how it integrates information, particularly timekeeping and billing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros This program is a good integration of: document management for clients; contacts; task and deadline tracking; timekeeping; billing; and, an email program. The fact that it can be accessed online and via a phone app is a major plus. You don't have to travel with a laptop and can access all of your files anywhere. The way it sorts emails, documents and everything else by client files that you can create is very useful in keeping you organized. Depending upon the settings you select, much of this is done automatically by the application. Multiple users can access and work on client files and immediately share their work with other attorneys in the firm. It's a very collaborative platform. I like the integration with QuickBooks and truly appreciate the ability to work with operating and client trust accounts. However, QuickBooks is the only financial management program with which it integrates. I have been at this almost a year and learn a new function daily that improves my effectiveness for clients. Their technical support has been great. I am crazy about their support staff and can tell you this is a major reason that I have stuck it out through a steep learning curve. I also appreciate the fact that it has an open forum where users can recommend changes and improvements. I am impressed that Amicus actually takes action on suggestions and has adopted user recommendations. This is a nice value add proposition. #### Cons There are some significant limitations. The application integrates seamlessly with Microsoft Word but not at all with the WordPerfect suite of programs that many attorneys find to be the standard in the practice and better that their Microsoft counterparts. Amicus indicates that it is considering creating an integration with the WordPerfect suite. Amicus limits users to 20 GB of space that is not much in this day and age. Expanding the account size within Amicus is very expensive. The application integrates with Dropbox, which is a more affordable option to add storage space. Yet, oddly, it does not integrate with Microsoft OneDrive. This is also a new functionality that Amicus says it is considering. When evaluating this program be mindful of this restriction as it can easily double the actual cost of moving to this platform. Getting documents out of and putting them back into a client file is a bit cumbersome. It also takes time to learn how to save versions of the same document and the versions are not easily seen. Moving emails around is a awkward. It is time consuming to select a group of emails for filing. Similarly, you cannot select an entire conversation on a subject, regardless of whether it is in your Inbox or Sent box, and place them in the client file. So, in some cases you need to clean both Inbox and Sent mail and place items in the client file. A real time killer. I have found that the application times out or snags on occasion. #### Reasons for choosing Amicus Attorney A combination of costs and scope of functionality compared to other applications. --- ### Case Management Companies are Ripping Us Off - Overall rating: 2/5 - Reviewer: Sharon C. - Verified reviewer: Yes - Industry: Law Practice - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered I liked it a lot and used it since about 2001 or so, until they went to subscription. Now I still use my standalone Amicus Attorney program and continue to hope that it holds up over time. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Amicus Attorney was a wonderful program back when you could actually purchase the software. Great time and billing functions, great calendar and client/contact management, and just great overall legal case management. Then they switched to subscription only, and it basically quadrupled my overhead cost. #### Cons It was only about $399 or $499 per year for the first user license before it became a subscription, and you could get away with upgrading ever other year. Now an annual subscription is ~$828 per user, and you have no choice but to pay that every single year if you want to use the program. It’s highway robbery. Also, integration with Quickbooks has always been a bit rough, but it’s manageable once you figure out the quirks. I refuse to subscribe as the pricing is way too high. Now that they have all gone this route, there are few (if any) good and AFFORDABLE case management solutions for very small firms. --- ### Amicus Attorney Review - Overall rating: 5/5 - Reviewer: Raymond F. - Verified reviewer: Yes - Industry: Legal Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered I have a small 5 attorney firm. with a large support staff. At any given time, we handle about 1,000 active files. Our practice is very paper intensive. We've tried to go paperless, but it doesn't quite work with out type of practice, so we still do things the old fashioned way ... with file folders and legal pads. I've been an Amicus Attorney user for over 10 years. Prior to that, I tried and use several other "name brand" case management systems. Until about a year ago, we used the Amicus Small Firm program and it worked great. We switched to the Premier edition when we upgraded our server and all of our workstations. The premier edition was more adaptable to our practice. First of all, it was faster, second, we liked the better document management and third, for a rather small increase in cost, we got more bells and whistles. There are at least a half dozen firms in my area that are now using Amicus because of my recommendation. The links with other programs like Outlook are seamless. One calendar entry in Amicus updates Outlook and my laptop and my phone. I have not seen another case management program that has a document assembly system for letters, pleadings, emails, faxes anywhere as sophisticated as Amicus Attorney's. Also, check out their "Do" button and their "precedent" processes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Their support is fantastic. Very little wait time. The support people are courteous, knowledgeable. and patient. #### Cons In many ways, the program is overwhelming for some of our staff. It takes a lot of time to train new staff members on the program. Also, there are many things that the program does that I haven't been able to use because it takes a lot of time to set up those things. This is probably more of a problem with smaller firms that don't have staff who just handle equipment use. In addition, we're WordPerfect users. I feel that the program works slightly better with MS Word. --- ### Amicus is generally an ok product, but is lacking in several respects. - Overall rating: 3/5 - Reviewer: Greg B. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It allows the members of my office to act as wild ducks flying more or less in formation, i.e. it provides a common path for all of us to stay organized and communicate regarding information in our system. #### Cons I would switch to CLIO if I did not have so much data that would need to be replicated. (History creates inertia.)CLIO has so many good features and provides such good training I don't like Microsoft exchange and several features require Microsoft exchange. I don't like it that the process of exiting the software changed in the last upgrade - I have been using the software for 20+ years and suddenly the way of minimizing the program has become the way of closing the program -,my muscle memory tells me to do it one way and some bright techie has decided that what I have been taught through year of use is no longer correct. I don't like it that there is no free training module for users we bring onto the team. Booking a private training is too pricey. Tech support is spotty. Sometimes you get a poor techie who cannot help with the problem- in such cases we call in again and hope we get a good techie (we frequently get someone on the 2nd or 3rd call who can solve our problem. Upgrades are buggy and it takes several patches to get things right. Abacus has an immigration module that is not available for Amicus. I get way too many sales calls and e-mails for Abacus Cloud. I am not paying the company to be a marketing prospect. --- ### Amicus for Small Law Firm - Overall rating: 5/5 - Reviewer: Margaret R. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Cloud Amicus Online. Generally good. Customer support has been decent. Occasionally access is slow during particular times of day. This can be annoying if one is trying to upload/download large documents or use email during these delays. Would like to see maintenance schedules published so we would know when to anticipate delays. Would also like to pre-release information and a users' organization set up to provide feedback for new features and revisions to old ones. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Product is generally intuitive. Email, phone, task, calendaring, contact management, and document management, time keeping, expenses and billing are well integrated. New client portal is very usual. #### Cons Client portal features need to be expanded to allow cases (files) to have finer level of access control when multiple clients within a file require different levels and different document access. We would be more inclined to use document templates if we understood them better, in particular setting up logic driven variable paragraphs. Security controls relative to document folders need to be expanded to allow different levels of access for different levels of users. E.g. I should be able to delete and rename folders I create, but without admin privs, not delete/rename folders created by others. Would like to see editors incorporated into document management instead of requiring that these be done off line and then uploaded. --- ### I used Amicus Cloud for several years. It is intuitive, easy to use, but limited. - Overall rating: 3/5 - Reviewer: Catherine B. - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It kept track of emails for me for years. That is a monumental task, and I found the product very useful for this purpose. It creates invoices pretty easily. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It is intuitive and easy to use. The interface is logical and pertinent to lawyers and law practice. No special training or programming is necessary to use the system. Because it links to Outlook, all emails, contacts, etc. are instantly synchronized with Outlook and smart phones. #### Cons The word that best describes this software is SLOW. It operates by linking to Outlook, and you will frequently sit there watching the hourglass swirl waiting for the task to complete. Because the software is not a stand-alone product, it is limited in what it can do. It does not really integrate documents , and the only way to manage or track work flow is via Outlook tasks. It keeps track of emails only so long as the email address is active with Microsoft Exchange - if you ever deactivate an email address, you lose access to all emails associated with that address. Abacus Law bought Amicus, and it seems that Abacus has little or no interest in maintaining much less improving this product. --- ### Amicus Attorney has been a fine product for years - Overall rating: 4/5 - Reviewer: David L. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The calendar and data base are easy to use. #### Cons We used Amicus for many years, and spent a lot to purchase the program. I was disappointed when Amicus discontinued servicing our product in favor of a web-based product solely. #### Reasons for choosing Amicus Attorney Familiarity --- ### A wonderful program for client file management. Not great as a tool for sending bills. - Overall rating: 4/5 - Reviewer: Mark S. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Generally I like this program very much and customer support is stellar. But the mediocrity of the billing component prevents me from calling this a top notch program #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The calendar, communication center, and file management modules are invaluable and much better than just using Outlook. #### Cons The billing feature is very cumbersome and is not easy to use. The billing templates are terrible and you must have extensive knowledge of Report Builder to modify the templates or to create new ones. I integrated Amicus with Timeslips before I switched to the billing component . Transferring billing information between Amicus and Timeslips was a problem because it would send data both ways every time I ran a sync and I would end up with the same timeslip as often as 10 times. #### Reasons for choosing Amicus Attorney Amicus was recommended by my State Bar Association. --- ### I would have given a higher rating, but we're still working out the kinks in the new version. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its a great program. It keeps all of our data, communications and forms in one place. For the most part, it's very user friendly and easy to use. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that everything is in one place, and that it integrates smoothly with our accounting software. #### Cons Right now we are dealing with a lot of glitches. I think its because of the upgrade. We are trying to.smooth some things out. Once its all done, I think it will be a lot better. --- ### Solid product but limited and antiquated. - Overall rating: 3/5 - Reviewer: Daniel C. - Verified reviewer: Yes - Industry: Law Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It kept us much more organized than our previous software and made access to our documents on any given file easily accessible. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros I like the fact that the software integrated with our document management system, Worldox, and that it kept us much more organized. #### Cons I did not enjoy the fact that it had not moved to being web-based. The only "web" option was their sell of cloud-based pc's. --- ### Customer service is great. Response to issues are handled quickly. - Overall rating: 4/5 - Reviewer: Ann B. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered I am able to print labels, conflict check, do calendars, etc. in a much more time saving and efficient manner. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The database features for entering client data (i.e. name, matters, conflict check) in criminal cases and ability to run the reports we need, as well as the calendar. Also, love being able to print labels from the database. #### Cons Too many features that our firm will never use. We are a small firm and don't need linked forms, exhibits, etc. Maybe Abacus should offer the product with the ability to customize the product with items the firm will actually use. I know of several law firms in the area, including my previous employer that stopped using abacus because of all the new add ons and changes. Everyone really loved the older version. --- ### Amicus Attorney Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered Amicus Attorney has improved significantly over the years. It has been a good experience for us overall. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We have used Amicus Attorney since we started our practice in 1997. #### Cons There were times when we were doing our billing over the weekend and the software would quit working. We didn't have access to technical support on weekends. --- ### Critical software for my law practice - Overall rating: 5/5 - Reviewer: David T. - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2016 - Review source details: This review was submitted organically. No incentive was offered In 1996 I introduced Amicus Attorney software to my small law firm, and I still use it today as a sole practitioner. I consider Amicus to be "mission critical" software for my practice, allowing me to keep my files and clients and contacts organized with the seamless link to Microsoft Exchange and Outlook, my time under control and properly recorded and synced to my PCLaw accounting software, and my documents at my finger tips with the Amicus link to Dropbox. Amicus Attorney allows me, as a solo practitioner to stay on top of practice and to compete on a business level with lawyers having much more extensive back office support personnel. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best thing about Amicus Attorney is that everything about my practice is in one place: my contacts, my files, my calendar, my time, my emails and my documents - and I can access it all in my office, in my car, or half way around the world, as I did last March while in Australia (and the customer support is awesome!) #### Cons Frankly, there is nothing I am unhappy about with Amicus. --- ### GREAT PRODUCT - REAL TIMESAVER! - Overall rating: 5/5 - Reviewer: Dorothy R. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2016 - Review source details: This review was submitted organically. No incentive was offered We first purchased Amicus Attorney in 2007. Installed on our network server and five workstations. Entered all of our client data, easily uploaded our documents, and it has been a breeze to work with since. Wouldn't trade this program for the world! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Calendaring events is easy, which negates the risk of failure to timely file lawsuits, responses to motions and requests for admission, etc. We sleep much better knowing our risk in these areas is so low. #### Cons Had a bit of difficulty getting used to emailing from Amicus rather than Outlook as we had in the past, but it was a low learning curve. Entering time through Amicus also took a bit of getting used to, but once we got used to the process it has gone smoothly. ## More reviews [Next reviews](https://www.softwareadvice.com/legal/amicus-attorney-profile/reviews/?page=2) --- Amicus Attorney Reviews, Pros and Cons - 2026 Software Advice