Amicus Attorney vs CharityTracker

Amicus Attorney has 184 reviews and a rating of 3.73 / 5 vs CharityTracker which has 1010 reviews and a rating of 4.52 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.73 / 5 (184)

4.52 / 5 (1,010)

Ease-of-Use

3.5 / 5

4.5 / 5

Value for Money

3.5 / 5

4.5 / 5

Customer Support

3.5 / 5

4.5 / 5

Functionality

3.5 / 5

4.5 / 5

Last Review Written

October 11, 2020

April 11, 2021

Pros/Cons

  • Pros

  • It was a good, easy to use program with excellent support.

  • I love the ability to access nearly a twenty year history of cases easily and effectively. The interface is intuitive and extremely easy to use.

  • Cons

  • The online help function is somewhat cumbersome but is useful.

  • Integration with SOQUEL serve can be tricky but customer support is usually able to resolve issues, and my own IT person handles what they do not/cannot.

  • Pros

  • The ease of use is outstanding and the customer service is AMAZING

  • Ease of use and kindness of support team are nice. Reporting is fairly robust. Pretty easy to navigate.

  • Cons

  • There really isn't anything I dislike other than sometimes it can be slow between screens.

  • How complex it is for new staff to learn, but I suppose there isn't really any avoiding that with such an in depth system.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

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FrontRunners

2021

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Advisor Recommendations

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37 Recommendations

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Pricing Guide

2020 Legal Software Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos