Amicus Attorney vs Smokeball

Amicus Attorney has 188 reviews and a rating of 3.7 / 5 stars vs Smokeball which has 189 reviews and a rating of 4.76 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.7 / 5 (188)
4.76 / 5 (189)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
3.5 / 5
5 / 5
Functionality
3.5 / 5
4.5 / 5
Last Review Written
August 17, 2022
July 28, 2022
Pros/Cons
  • Pros

  • In the legal world, emails are very valuable and important to each client's file so the ability to easily link each email was a time-saver.
  • Your tech people are always helpful and pleasant.
  • Cons

  • Moving emails around is a awkward. It is time consuming to select a group of emails for filing.
  • There are other issues, but that is the worst one. Also determining current balances is challenging, and the program messaging function is poor.
  • Pros

  • Definitely helped as far as organization of emails and other important documents. Easy to use and also has a speedy search engine.
  • It is intuitive and works seemlessly with Microsoft Word and Outlook; it provides excellent customer service; it is accessible from one's phone.
  • Cons

  • They also lack CRM functionality that many other providers are offering. Their closed API also makes it difficult to integrate with other software providers.
  • They seem unconcerned about security issues that result. Fixing invoices is problematic.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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